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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Some items are too big, some too small. They make you pay to return to China and pay unknown fees.
I changed a size and it removed the item from my bag. I don't think all of the items went into the bag either.
Easy to navigate website and place my order. The shirts are so soft and comfortable!
When I received my order, I needed to return some items and didn't hear back when I asked for refunds. One item was the wrong size and one was a duplicate that I didn't order. The fabrics were cheap and the order took a lot longer to get to me than most other websites.
Sorry that you are not satisfied with the item(s).
As we checked, our colleague have replied to your email, please check.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected].
The sizing is way off. Quality is great, some material is thinner than expected. Cute clothes.
The order arrived earlier than estimated, good quality of the fabric in my dress, it is very beautiful, as in the photo, only the model is very thin and looks much better, I am 1.72 and I wear size 40, I ordered size L great because I like the baggy shirt but the dress is quite short in length so I will wear it with stockings as my thighs are not as thin as the model in the photo. Buy back, the designs are original, nothing to do with what they sell in other chain stores or websites.
NEVER again! All shirts were giant! Like me and 3 people could fit in them. One was made by a 5 year old and had buttons on the sleeves that weren't supposed to be there or that even go with the shirt!
In 2019, I received the WRONG items AND got air bags full of the Corona Virus... this time HUGE shirts. Lesson learned. I will never buy things from this site again no matter the temptation!
Love your items that are dressy enough for work! I do love the colors and styles but, sizes are not universal. Also, I ordered one top in two different colors and received 2of the sane color instead.
Love your items that are dressy enough for work!
Ordering and receiving merchandise was no problem, very easy. However, the X(XX)L sizes are too small. I had to give everything I order for me and my husband away. I will never buy from this site again. Also, one shirt I received didn't have a hem, even on the sleeves, not sure if that how it was suppose to be.
I just wish i had more money to spend
I bought a T shirt for my 50 yr old daughter which she loves.
Ordering was very easy,
Easy to use your website for ordering
I ordered it quite a while ago and it took long than expected, but that was ok. I always wear an XL in a t-shirt but this is WAY TOO SMALL!
Ok.
We are preparing your LILICLOTH.COM order. We need time ( 3-5 business days) to prepare your order as well before shipping out.
Once it is shipped, you will be notified by email.
If you run into any issues, please do not hesitate to contact us at [email protected]
The website was hard to follow. It kept bouncing Around.
Sorry that you are not satisfied with the item(s).
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected].
Fast delivery, good quality and size is as stated. Love the color and very close to the color shown.
Pretty easy to order but took forever to come in. About 4 weeks.
Sadly your sizes run really small (at least in the top I purchased) but overall it was easy to order. Now I have a return to make so we'll see if that's as easy.
The sleeves were very long. The shoulder width was very big and at the hips it was very small.
Size of items from different designers differ. ​Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.
I had the pleasure of buying a beautiful dress. I made a mistake with my measurements and the online boutique notified me to correct my measurements. After my many mistakes. I received my beautiful dress in a timely manner. I would recommend it to others, I am very happy with my purchase here.
Easy to use site
Normal normal normal normal thanks
The fabric is nice, but the fit of the t-shirts is not like those see in the photo's. The t-shirts are cut very butch but the shirts on the models have been altered. Very disappointing in how they fit on women.
Size of items from different designers differ. ​Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected].
Trouble checking g out. Not user friendly. Every item was way to small and weird fabric. The picture S looked like they flowed but none d I S.
Sorry that you are not satisfied with the item(s).
Size of items from different designers differ. ​Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to improve the quality of our products.
If you run into any issues, please do not hesitate to contact us at [email protected].
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected].