Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Lilicloth

Lilicloth

4.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Lilicloth?
grey stargrey stargrey stargrey stargrey star

Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

Instant Feedback

96,082 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
Follow Jennifer H.
Unfollow Jennifer H.
Share Review
Report Review

I will le you all know more when I receive my t shirts...
August 19, 2021
Updated review

The biggest problem was shipping time which you have no control over in todays market place.

Date of experience: August 19, 2021

I will le you all know more when I receive my t shirts...
July 20, 2021
Previous review

I will le you all know more when I receive my t shirts?

Date of experience: July 20, 2021
Arkansas
1 review
0 helpful votes
Follow Laura M.
Unfollow Laura M.
Share Review
Report Review

Happy surprise
August 19, 2021

I didn't know how well I'd like something ordered without trying it on but I ended extremely satisfied. The fabrics are nice. The look as in the pictures and all fit, although they seemed a tiny bit small

Date of experience: August 19, 2021
Missouri
2 reviews
24 helpful votes
Follow Elizabeth N.
Unfollow Elizabeth N.
Share Review
Report Review

I love the material on these shirts.
August 19, 2021

Wish free shipping kicked in at 49 bucks! They were not shipped very quickly.

Date of experience: August 19, 2021
Canada
1 review
0 helpful votes
Follow Donna P.
Unfollow Donna P.
Share Review
Report Review

Weird Sizes
August 19, 2021

Smalls were huge and then you cannot ship back without paying 2x more than the items are worth. Customer service was great but myonly option was a partial refund - won't order again as the sizes just don't work for me. I am quite petite and the small seems like a large on me.

Date of experience: August 19, 2021
Tennessee
1 review
0 helpful votes
Follow Kathleen V.
Unfollow Kathleen V.
Share Review
Report Review

Sizing issues
August 19, 2021
Updated review

It was quick and easy with a nice selection, however, upon receipt of the tops I ordered; the sizes are much smaller than expected. I ordered 3X t-shirts and they are smallest than. Some I where ever day which are 2X. I ordered 3 shirts to send to my sisters and I'm afraid they will be too small for them

Date of experience: August 19, 2021

It was quick and easy with a nice selection
July 20, 2021
Previous review

It was quick and easy with a nice selection

Date of experience: July 20, 2021
Wisconsin
1 review
0 helpful votes
Follow Kimberly F.
Unfollow Kimberly F.
Share Review
Report Review

Great Selection of Clothes
August 19, 2021
Updated review

Love your clothes. The only problem is trying to figure out what I like best.

Date of experience: August 19, 2021

Love your clothes
July 20, 2021
Previous review

Love your clothes. The only problem is trying to figure out what I like best.

Date of experience: July 20, 2021
Oklahoma
1 review
0 helpful votes
Follow Carol S.
Unfollow Carol S.
Share Review
Report Review

Cute shirts!
August 19, 2021

Cute shirts! Great selection! My friends really enjoyed their new shirts.

Date of experience: August 19, 2021
New Jersey
2 reviews
0 helpful votes
Follow Edwina S.
Unfollow Edwina S.
Share Review
Report Review

The website was easy to use and my selections, except one, arrived quickly. But the tee shirts are very thin material, some more poorly made than others. One shirt in particular had hems on the sleeves and bottom that started to roll up as I was wearing it and have stayed that way. Care labels say wash separately or dry clean. I wash my clothes at the laundromat. Who pays to dry clean tee shirts? This care was not shown on the website. With tee shirts a think machine wash is a reasonable expectation. I am wondering what these shirts will look like after washing at the laundromat. I wouldn't purchase clothes here again.

Date of experience: August 19, 2021
Colorado
2 reviews
0 helpful votes
Follow Barbara E.
Unfollow Barbara E.
Share Review
Report Review

Comments on first experience with Lilicloth.
August 19, 2021
Updated review

Did not find the website easy to navigate. Men's t-shirt very short in the body.

Date of experience: August 19, 2021

Did not find the website easy to navigate
July 20, 2021
Previous review

Did not find the website easy to navigate.

Date of experience: July 20, 2021
GB
1 review
0 helpful votes
Follow Shanna R.
Unfollow Shanna R.
Share Review
Report Review

Always fast shipping and easy returns. Excellent client service. I found a dress that I liked and it was easy to buy it online.

Date of experience: August 19, 2021
New Jersey
1 review
0 helpful votes
Follow Amy S.
Unfollow Amy S.
Share Review
Report Review

Unhappy in New York
August 19, 2021

I ordered 7 tee shirts at a cost of $100 USD. As I was unpacking them you could visual see they were all different sizes. Of the 7 I can wear 3 comfortably. I used the size chart on the web site to ensure a proper fit. I have messaged Lilicloth 3 times through their web site. All 3 messages have been ignored. I will NEVER deal with them again.

Date of experience: August 19, 2021
Texas
1 review
0 helpful votes
Follow Linda Y.
Unfollow Linda Y.
Share Review
Report Review

Great product for the price.
August 19, 2021
Updated review

Cute, cute stuff. Waiting to see if it matches the measurements given.
Update: The colors are vibrant and I am very pleased. One shirt was a little short for me but fit my sister-in-law perfect and it looks amazing on her! One shirt was a little big but wearable and all blouses were beautiful and well made. Highly recommend!

Date of experience: August 19, 2021

Cute, cute stuff
July 17, 2021
Previous review

Cute, cute stuff. Waiting to see if it matches the measurements given.

Date of experience: July 17, 2021
Florida
1 review
0 helpful votes
Follow Michelle U.
Unfollow Michelle U.
Share Review
Report Review

Not what I expected
August 19, 2021
Updated review

The shirts are shapeless not flattering at all...
The dress looks like a big balloon
The shorts were ok, the front looks like a man's shorts...
You don't get what you see on the photos...

Date of experience: August 19, 2021

At first it was confusing because the "add to cart"...
July 19, 2021
Previous review

At first it was confusing because the "add to cart" did not show... Otherwise no other problems. Thank you

Date of experience: July 19, 2021
GB
1 review
0 helpful votes
Follow Carol A.
Unfollow Carol A.
Share Review
Report Review

Lovely cloths
August 19, 2021

Great slogans and prices. Postage a bit hefty tho.

Date of experience: August 19, 2021
Minnesota
2 reviews
0 helpful votes
Follow Kimberly L.
Unfollow Kimberly L.
Share Review
Report Review

Cool Clothes
August 19, 2021

I love your clothing. I can't wait to get it and probably order MORE!

Date of experience: August 19, 2021
Australia
1 review
0 helpful votes
Follow Helen Z.
Unfollow Helen Z.
Share Review
Report Review

Never buy from here again
August 19, 2021
Updated review

Was excited about my order but very disappointed when they came. Dresses print was blurry and washed out, t-shirts length short and sizes varied for all items, even though I checked size measurements before ordering. Then found out returns have to go to China. Very disappointing!

Date of experience: August 18, 2021

Fabulous!
July 20, 2021
Previous review

Fabulous!

Date of experience: July 19, 2021
Nebraska
2 reviews
0 helpful votes
Follow Barbara D.
Unfollow Barbara D.
Share Review
Report Review

Cute t-shirt
August 19, 2021
Updated review

The shirt fit well and looked cute.***************

Date of experience: August 18, 2021

Don't know why the site defaulted the address to Alabama...
July 19, 2021
Previous review

Don't know why the site defaulted the address to Alabama instead of Nevada. Weird.

Date of experience: July 19, 2021
Kentucky
1 review
0 helpful votes
Follow Jim V.
Unfollow Jim V.
Share Review
Report Review

Sizing all wrong
August 19, 2021

The items look very nice in the pictures. Prices were good. Sizes were all wrong

Date of experience: August 18, 2021
Australia
2 reviews
0 helpful votes
Follow Alison Z.
Unfollow Alison Z.
Share Review
Report Review

Easy as
August 19, 2021
Updated review

Quick and easy great variety lovely arrangement of colors

Date of experience: August 18, 2021

Quick and easy great variety
June 25, 2021
Previous review

Quick and easy great variety

Date of experience: June 24, 2021
Arizona
1 review
0 helpful votes
Follow Elizabeth K.
Unfollow Elizabeth K.
Share Review
Report Review

Sizing
August 18, 2021

It was a bit difficult getting right size entered and I still think 1 of the T-Shirts maybe a woman's although I request 4 male shirts size large.

Date of experience: August 18, 2021