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Lilicloth

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

Instant Feedback

96,082 reviews

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Texas
2 reviews
0 helpful votes
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So far, very good. I've ordered before from lilicloth and everything arrived on time and I'm very pleased with the products.

Date of experience: August 22, 2021
Missouri
2 reviews
0 helpful votes
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Disappointed
August 22, 2021

Shopping was ok. Most choices did not fit me at all

Date of experience: August 22, 2021
Arizona
1 review
0 helpful votes
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Excellent bracelet, fast shipping, incredible accessories I will order more things from this great website for girls!

Date of experience: August 22, 2021
Rhode Island
1 review
0 helpful votes
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Great find
August 22, 2021
Updated review

I loved everything I view you have a large selection at a great price

Date of experience: August 21, 2021

I loved everything I view you have a large selection...
July 21, 2021
Previous review

I loved everything I view you have a large selection at a great price

Date of experience: July 21, 2021
Wisconsin
1 review
0 helpful votes
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Mixed feeling about the product
August 22, 2021

Amazing variety but I wish you would include plus models and sort the holiday clothing. It would also be helpful if you carried / identified petites and tall.

Date of experience: August 21, 2021
Washington
1 review
0 helpful votes
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Happy First Time Buyer
August 22, 2021
Updated review

The site is a bit difficult to navigate after selecting an item. Add a "continue shopping" button that takes the shopper back to the last visited page.

Date of experience: August 21, 2021

The site is a bit difficult to navigate after selecting...
July 22, 2021
Previous review

The site is a bit difficult to navigate after selecting an item. Add a "continue shopping" button that takes the shopper back to the last visited page.

Date of experience: July 22, 2021
Hawaii
1 review
0 helpful votes
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Great features fast order
August 21, 2021

Fast easy ordering good info on sizes found the order process easy.

Date of experience: August 21, 2021
California
1 review
0 helpful votes
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Women's shirts
August 21, 2021

I was looking for some tshirts for my granddaughter. I ordered 4 shirts and she loves them all.

Date of experience: August 21, 2021
GB
1 review
0 helpful votes
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The clothes in this online boutique are of quality, in reality it is much more beautiful, the colors correspond, the sizes are consistent.

Date of experience: August 21, 2021
Wyoming
1 review
0 helpful votes
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Long wait. Inconsistent sizing
August 21, 2021

I saw your advertisement on Instagram. My first time purchasing from you. I hope the blouses I ordered are as described. My wait for in stock items was 4 weeks. The shirts were inconsistent in their sizes. I ordered both for size 3x. One shirt was way to small and the other was huge.

Date of experience: August 21, 2021
California
1 review
0 helpful votes
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I normally use this online boutique to shop for clothes, I have found that the variety of clothes on offer there is something for everyone. I have bought several pairs of shoes and boots, clothes, accessories, various types of jewelry (just be sure to check the size), contacting me via email is not a problem, great.

Date of experience: August 21, 2021
Canada
1 review
0 helpful votes
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Great service
August 21, 2021
Updated review

Love the shirt and easy to order. It was delivered as posted and easy to track

Date of experience: August 21, 2021

Love the shirt and easy to order
July 22, 2021
Previous review

Love the shirt and easy to order

Date of experience: July 22, 2021
New Jersey
1 review
0 helpful votes
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Satisfied customer
August 21, 2021
Updated review

Just hope sizing is correct, postage is a little high.

Date of experience: August 20, 2021

Just hope sizing is correct, postage is a little high
July 21, 2021
Previous review

Just hope sizing is correct, postage is a little high.

Date of experience: July 21, 2021
Canada
1 review
0 helpful votes
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The T-shirts made me laugh, so I had to buy them
August 21, 2021
Updated review

I found it hard to get back to the product list, sometimes.

Date of experience: August 20, 2021

Hard to get back to the product list, sometimes
July 21, 2021
Previous review

Hard to get back to the product list, sometimes.

Date of experience: July 21, 2021
Arizona
1 review
0 helpful votes
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Good quality
August 21, 2021
Updated review

I liked the products that were advertised and the variety.

Date of experience: August 20, 2021

Easy to navigate
July 21, 2021
Previous review

Easy to navigate

Date of experience: July 21, 2021
Florida
1 review
0 helpful votes
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Nice clothes and shoes at low prices
August 21, 2021
Updated review

Great selection of contemporary wear easy to review online. I just love the color of my pieces.

Date of experience: August 20, 2021

Great selection at low prices
July 21, 2021
Previous review

Great selection at low prices

Date of experience: July 21, 2021
Michigan
1 review
0 helpful votes
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Never Again!
September 19, 2021
Updated review

I had a difficult time getting the colors I wanted and I don't understand how shipping EXACTLY wiped out my discount!
When I FINALLY received my order, the sizes were ridiculous and the fabric sleazy. Since I would have to pay shipping to China to return my order, you win--but it won't happen again!

Date of experience: August 20, 2021
Miss W. — Lilicloth Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will strive to improve the quality of our services and products.


I had a difficult time getting the colors I wanted...
August 20, 2021
Previous review

I had a difficult time getting the colors I wanted and I don't understand how shipping EXACTLY wiped out my discount!

Date of experience: July 21, 2021
Arizona
1 review
0 helpful votes
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Great prices and beautiful clothes!
August 20, 2021

Very easy to order! Fast service! Came on time! The web site is easy to use!

Date of experience: August 20, 2021
California
3 reviews
0 helpful votes
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Cute Tees
August 20, 2021
Updated review

Very cute products! Cute gifts!
In my opinion, the tees run small for sizes XL & 2XL.

Date of experience: August 20, 2021

Very cute products!
July 21, 2021
Previous review

Very cute products!

Date of experience: July 21, 2021
Texas
1 review
0 helpful votes
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Slogans on shirts
August 20, 2021

My first order and it was easy. When the shirt arrived, I was a little disappointed that the material was so thin.

Date of experience: August 20, 2021