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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Great place on the internet to buy clothes and accessories, I loved all the clothes I bought. The order took exactly 14 days to arrive. I recommend the online store 100%
Quick and easy. Some were great. Others seemed sized smaller and one was quite a bit smaller. I think mislabeled. Had to give away. Some were really good.
Nice designs. Poor construction technique (no matching of prints at seams) and cheap material. Most of the medium-size shirts ran large--I should have ordered small instead, but that would not be a problem if I felt the fabric would last through more than a couple of washings.
Easy to shop, hard to get decent customer service.
Shopping is easy and the designs are unique and fun.
Clothes sizes were accurate and just as expected. Delivery was pretty good too.
It is complicated and would not let me read the review. Didn't say if they were Aust or American dollars.
The blouse was a size smaller than it said it was.
It is complicated and would not let me read the review. Didn't say if they were Aust or American dollars.
Easy and fast but the tshirt was thin and small for the size. For the price, i expected a more quality product
Shipping seems a bit high. The shirt arrived in about two weeks. It looks and fits great.
Don't risk it, the images look good, you just won't get the goods.
Still waiting after 4 months for goods to arrive, they made lame broken English excuses that made NO sense for a while, then they stopped answering me and I never received anything, waste of $126.00! Will NEVER trust this mob again!
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
We are a trustworthy online shopping store.
If you run into any issues, please do not hesitate to contact us at [email protected].
Nice designs. A ladies 3X t-shirt seemed more like a L or XL. Many are cold weather items I have not opened yet. I hope this one was an outlier.
It was easy to order and the prices are reasonable,
The only problem was it took a little longer for me to receive my order
Thank you for your feedback and sorry for the inconvenience.
It temporarily takes more time to deliver your package(s) due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic. We appreciate your patience in these difficult times.
It was easy to order and the prices are reasonable
First time shopper. The order process was good. All the items i ordered were to small. I would recommend ordering up a size. Right now I am having a terrible time trying to return these items. I just don't like dealing with a company where returns are a hassle.
Size of items from different designers differ. ​Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.
Great products and a very convenient way to shop. The package arrived much sooner than I had except which was nice and reflects the type service this seller offers.
Great products and a very convenient way to shop
All the items I ordered are the exact color and size identified in the sizing guide. The colors are vibrant and the seams and hem are all quality stitched. And the whole group arrived much earlier than expected. Thanks Lilicloth!
I'll wait to see how long it takes to arrive as you say 15 days.
All the Flash sale and coupons popping up were confusing, How to apply them was also confusing. I was also offered 20% off coupon in my email but did not get a chance to enter that code - which was: LL20
Easy to use site ordering was a breeze however sizes too small unable to be given as gifts
I know the shipping is very slow happy with the product
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and sorry for the inconvenience.
After we checked, you have washed the item.
We could not confirm your laundry approachment, but the item(s) must be returned with all tags attached, unworn, unwashed, unstained and unperfumed, in the original bag.
In this case, we are sorry that we could not accept the return.
If you run into any issues, please do not hesitate to contact us at [email protected].