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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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I ordered 3 tops all small. One fit very well, the other was way too large and the third was too small with one sleeve shorter than the other. The dress was poorly made with loose threads and was way too full for a size small. I received a refund for the 2 tops I returned, but have never received a refund for the dress.
Not user friendly. Had to enter email address multiple times, very irritating. Had coupon for 50% off but couldn't use it, then had coupon for 15% off and couldn't use it.
Pretty clear website, lousy service. Likely to never use again.
It temporarily takes more time to deliver your package(s) due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic.
Thank you for your understanding.
The website did not work well with PayPal and froze frequently.
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
The website did not work well with PayPal and froze frequently.
Filling in form is difficult. Country of origin is strange. Couldn't find all discounts at checkout. I will never order from Lilicloth again. The material was flimsy and workmanship shoddy. The clothes did not run true to size. I tried to return the items and could not. Never again!
Sorry that you are not satisfied with the item(s).
As we checked, we have replied your email before, please check.
If you run into any issues, please do not hesitate to contact us at [email protected].
Filling in form is difficult. Country of origin is strange. Couldn't find all discounts at checkout.
Lots to like including the prices but the sizing information needs to be more specific. The tee-shirts I ordered all ran small.
Being a grandma, I love all the grandma statements on the Tshirts...
Being a grandma, I love all the grandma statements on the Tshirts...
When I was reading about the company it shut me down, screen went blank.
Size of items from different designers differ. ​Sorry that they did not fit your body shape.
As we checked, we have replied your email on August, 15th. Please check.
If you run into any issues, please do not hesitate to contact us at [email protected].
When I was reading about the company it shut me down, screen went blank.
Well, you say so far... so then "so far" you took my payment" and that worked instantly... now, let's hope you send what I paid for to me... and if so, then I will rate you as "awesome" and buy more from you.
I am very happy that they not only solved my problem, but also understood the urgency of my request and helped me. The staff at this web boutique was very friendly. Sometimes it is better not to read negative reviews!
The T-shirts I ordered came in with no problem but one wasn't even finished. The T-shirt was supposed to be a small. It was marked Small but was actually a Large. Also it was not finished off in any way. I worked in manufacturing and the sleeves and neckline was unfinished and the hem was unfinished.
Why? I would have sent it back but I tried to return something else and by the time you responded they said the time had lapsed for returns. Just so you are aware I will never order from you again. Your return and manufacturing policies stink.
Not happy with the amt of shipping that I had to pay. Also, I have tried several times to make this purchase
The shipping cost depends on the destination and the weight of the package.
In addition, international logistics are much more expensive than any domestic logistics.
Your claim/complaint/feedback is very important to us and to our designers.
We will do our best to address your concerns and serve your fashion needs.
Not happy with the amt of shipping that I had to pay. Also, I have tried several times to make this purchase
Easy to order, and having the sizing information next to the color and size options really made finding the correct size so much easier!
It's been quick and easy! So many amazing shirt designs
Had fun looking at the different sayings on the shirts and found several for a friend, granddaughters, and me. Shipment was received in a short time and I love the quality of the shirts.
.. Would be good to see final US dollar total!
Will NEVER order from nor RECOMMEND Lilicloth to others.
Nice tshirts with some great sayings. Easy to order and track. Customer Service is super friendly and responsive.
Easy to find what I wanted and place the order.
Awesome shirts
Awesome slogans
Fast delivery!
I will be back!
When the items arrived they are poorly manufactured out of cheap and thin materials and do not look like they looked online when ordered. Clothing runs small also.
Sorry that you are not satisfied with the item(s).
To improve the product quality and service, may I know which item you are not satisfied with?
Your claim/complaint/feedback is very important to us and to our designers.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected].
Good variety of novelty items and great range of sizes
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
Please be kindly know that the discount is up to 50%, not 50% in total.
We are sorry for any misunderstanding caused to you.