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Lilicloth

4.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

Instant Feedback

96,082 reviews

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Montana
1 review
0 helpful votes
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Poor quality
September 6, 2021

Poor quality materials. Decoration very cheap -- will fall off in a very short time. Size small was very big.
Delivery was very slow.

Date of experience: September 6, 2021
California
2 reviews
0 helpful votes
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Very happy with my shirt
September 6, 2021

I ordered the shirt because it was patriotic. The color and quality of the shirt were excellent. The fit is good.

Date of experience: September 6, 2021
Canada
1 review
0 helpful votes
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Funny t-shirts
September 6, 2021
Updated review

Amazing... love the clothes! I think that being able to wear clothes like these are such a great ice breaker. Whether I am at the grocery store or camping someone will notice these shirts and have a great laugh.

Date of experience: September 6, 2021

Amazing...
August 4, 2021
Previous review

Amazing... love the clothes!

Date of experience: August 4, 2021
Arkansas
1 review
0 helpful votes
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Thin material
October 6, 2021

Shirt material is quite thin to the point of being semi-transparent.

Date of experience: September 6, 2021
Miss W. — Lilicloth Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

What coupon code do you refer to?

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

Ohio
2 reviews
0 helpful votes
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CHEERS!
September 6, 2021

Selection of merchandise is great. Wearing the t-shirts always makes others laugh.

Date of experience: September 6, 2021
Canada
1 review
0 helpful votes
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Lovely and comfortable
September 6, 2021

All good, thank you. I got burnt ordering online medium size T-shirts (came too small) and this time I ordered L size… this time were a wee too big!

Date of experience: September 6, 2021
GB
1 review
0 helpful votes
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When I received my order from this website, I put everything on to test the quality and it is nice, the fit of the dress is good as I ordered a size up to my normal size!

Date of experience: September 6, 2021
Arizona
1 review
0 helpful votes
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The shipping cost is way too high for a tshirt. In addition, the way the checkout works, the total with shipping is never shown, so I purchased it when I thought I was going to a final checkout page. I think I would not have purchased if I had known the full price before buying.

Date of experience: September 6, 2021
Miss W. — Lilicloth Rep
over a year old

The shipping cost depends on the destination and the weight of the package.

In addition, international logistics are much more expensive than any domestic logistics.

Hope you can understand.

Florida
1 review
0 helpful votes
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Great items
September 6, 2021

First time shopping. I love the fabric and all the items, I'll be back

Date of experience: September 6, 2021
Minnesota
1 review
0 helpful votes
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Good Products
September 6, 2021
Updated review

Organization caused me to skip around a lot. Will you people stop this manipulation, It's my statement and this is all I have to stay. This is the third time I tried to send this and it got tangled up each time

Date of experience: September 6, 2021

Organization cause me to skip around a lot
August 7, 2021
Previous review

Organization cause me to skip around a lot.

Date of experience: August 6, 2021
Florida
1 review
0 helpful votes
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Loved looking at the designs and styles, however the materials are heavy on the synthetic side and low on the cotton and natural fiber side. T-shirts have more cotton in the "blend". Like my T-Shirts.

Date of experience: September 6, 2021

I've enjoyed searching through the dresses and shirts
August 6, 2021
Previous review

I've enjoyed searching through the dresses and shirts. I like the clothing designs your offer.

Date of experience: August 6, 2021
Georgia
1 review
0 helpful votes
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Good shirt
September 6, 2021

Selection is good. Cart is hard to navigate on a phone.

Date of experience: September 6, 2021
Oregon
1 review
0 helpful votes
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T -shirts
October 6, 2021

The shirts look exactly like the pictures. A little bit thin, but sizing seems right. IDK, yet if they shrink a lot. Overall, I will be getting more shirts. Website really needs help. Hard to navigate, pictures get huge hiding other information. Sales explanations non existent,

Date of experience: September 6, 2021
Miss W. — Lilicloth Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

GB
1 review
0 helpful votes
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Lovely order
September 6, 2021
Updated review

Pretty Good so far, the ones I tried on fit nice. So comfy to wear

Date of experience: September 6, 2021

Pretty Good so far
August 6, 2021
Previous review

Pretty Good so far

Date of experience: August 6, 2021
Canada
1 review
0 helpful votes
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Quality a bit disappointing
September 6, 2021
Updated review

When you look at an item it jumps around when you go back to previous pages

Date of experience: September 5, 2021

When you look at an item it jumps around when you go...
August 7, 2021
Previous review

When you look at an item it jumps around when you go back to previous pages

Date of experience: August 6, 2021
Arizona
1 review
0 helpful votes
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The item was junk! I paid exorbitant shipping too!
October 6, 2021
Updated review

I paid $9.99 for shipping on a $14.00 item? Robbery, and it's my last visit to your site!

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 5, 2021
Miss W. — Lilicloth Rep
over a year old

Sorry that you are not satisfied with the item(s).

To improve the product quality and service, may I know why you are not satisfied with the product?

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We value your business and we promise you that we will settle this matter at the best way we can.


I pif $9.99 for shipping on a $14.00 item?
September 5, 2021
Previous review

I pif $9.99 for shipping on a $14.00 item? Robbery, and it's my last visit to your site!

Date of experience: August 6, 2021
Virginia
1 review
0 helpful votes
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Slowest delivery I have ever experienced
October 5, 2021
Updated review

I am pleased with the quality of the products I purchased... but I have never in my life experienced a more frustrating experience in getting status of my order. I also feel like you are making a big mistake by not identifying that your products are produced in CHINA and to expect an inordinate amount of time for the products to make the transition from CHINA to the final destination in the USA. You are really misleading people by not making this really clear to expect sometimes up to a MONTH to receive your purchases.

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 5, 2021
Miss W. — Lilicloth Rep
over a year old

Your claim/complaint/feedback is very important to us. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.


Menus are easy to follow and the various choices are...
August 3, 2021
Previous review

Menus are easy to follow and the various choices are great

Date of experience: August 3, 2021
Tennessee
1 review
3 helpful votes
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Save your Money
October 5, 2021
Updated review

Very poor quality. Tee shirts marked the same sizes weren't the same size. Arm sleeve placement was off and/or twisted. One shirt had only raw edges and not hemmed on bottom or sleeves so that they curled up all over. Material used was not of equal quality for each shirt. Some was too thin to wear for modesty. And another shirt side seams weren't straight. I donated them to Salvation Army. I don't see myself ordering more shirts for gifts or myself.

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 5, 2021
Miss W. — Lilicloth Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will strive to improve the quality of our services and products.


Easy to follow directions
August 6, 2021
Previous review

Easy to follow directions

Date of experience: August 6, 2021
Australia
1 review
0 helpful votes
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Very small sizes
October 5, 2021

I bought the sweatshirts as pj tops and ordered bigger sizes than usual. However, on receiving the products found the sizes were super small. Very, very disappointing as I bought many for Xmas presents but useless now. No way will they fit even though they were bigger sizes ordered.

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 5, 2021
Miss W. — Lilicloth Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Could you please send us your order number to check for you?

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

Israel
1 review
0 helpful votes
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Wrong colour
September 5, 2021
Updated review

All the items are lovely and the colours very accurate. One tank top I ordered in black and received it in gray. But it's ok, I kinda like the grey. Also it arrived 2 weeks after the other items.

Date of experience: September 5, 2021

A lot of fun
August 4, 2021
Previous review

A lot of fun - you have great clothes!

Date of experience: August 4, 2021