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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Good products That my wife and I both like, unfortunately a few of the sweatshirts were too large. We are deciding what to do at this point
So far everything is good but a little tight. I would order 2 sizes larger.
Variations in applicable discount codes confusing. Shipping charges on the high side
Poor/none updates on order/shipping status. Slow delivery.
Variations in applicable discount codes confusing. Shipping charges on the high side
Hope not made in China. Would send it back. It was not.
Disappointed I could not apply the 50% off coupon on 1st order for providing email as advertised.
It also took a few weeks to receive the order. Too long for an order of tee-shirts.
Thank you for your feedback and sorry for the inconvenience.
As we checked, you finished the payment for this order on August， 9th. And it was delivered on August, 20th.
It temporarily takes more time to deliver your package(s) due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic. We appreciate your patience in these difficult times.
Disappointed I could not apply the 50% off coupon on 1st order for providing email as advertised.
I ordered in this online boutique a set of long skirt and top, two overalls and a skirt and everything is very good quality, they have a lining so that nothing is transparent. It also takes a few days to arrive. I am delighted.
The sizes run small so be sure to order one size larger than your usual. The fabric clingy also.
Too many interruptions but I did choose and order a few things.
Too many interruptions but very nice and interesting clothing to select from.
Very easy,& fast very pleased with both orders that was ordered. I will be ordering again.
It was fun to look at all those tops with their lines on them like 'If Grandma ain't happy, run!' Loved that one.
It was fun to look at all the humorous t-shirts and the pretty colors.
Didn't get my 10% off for first order, but was happy with the outcome
I ordered a sweatshirt but received a t-shirt that was shipped from somewhere in the U.S. To return it I have to send it to China. Postage will probably be more than the item is worth and I could have to pay customs fees. They offered me 15% cash refund for something they sent in error and I don't want. It looks like I am struck with it.
Sorry that you are not satisfied with the item(s).
Could you please send us your order number & some photos for the received items to check?
We value your business and we promise you that we will settle this matter at the best way we can.
Was worried that was in 3 shipments BUT did receive everything... on the positive side was a gift so received 3 gifts... 100% happy
A few things were hard to get around and you need more men's things
Loved the t shirt, but the dress was the wrong size but not worth returning it.
Lovely clothes to look at, so hope they fit OK.
The size of the product was smaller than the normal American sizes. Then after getting a return shipping label. I found out, to ship the product back to China will cost me more than the cost of the product. Not Good. Now I know better and will check before I buy anything from China. I could not be satisfied with the product and lose my money.
Was a little nervous about Lilicloth after I read some of the negative comments on line, and One item took so long. I had trouble getting a phone number for them, but finally after much searching was able to have a "chat" with the company rep the day my merchandise arrived.
Easy, trouble-free, great price! A great present for my sister-in-law!
Easy, logical checkout, an all around pleasant shopping experience!
Easy, logical checkout, all around pleasant.
Worst workmanship I have ever seen. Shirt had seams on the outside and inside. No exchanges. Returns must ship to China, cost prohibitive. Never again.
I didn't want to give phone # but other than that it was good and fun to shop here
Was trying to find christmas shirts but searching for christmas items wasn't an option. Would have probably bought more if I could have found any.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and sorry for the inconvenience.
As we checked, your parcel(s) was delivered.
If you run into any issues, please do not hesitate to contact us at [email protected].