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The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
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Took a long time to get my order. Was not certain how to track. Don't much care for the very lightweight fabric, but since I'll only use it briefly (for Halloween) it's not worth sending back and paying for shipping.
FUN - in love with all the gift and personal possibilities for fun. Something for everyone on the gift list.
Every single product shown on this site is photoshopped. The images are stolen, they only slap the design on top. You can see it in the flat way the text is laid out on their clothes, for example. There's one picture of a woman holding a cup of coffee and the image is badly edited to where a part of the cup is covered by the shirt design.
I also did a reverse image search and found that these product images and designs are stolen off Amazon. I uploaded some of those images for reference.
The positive reviews on this site are in nonsensical, broken English ("good tutorial app" - what is that supposed to even mean?). If you look at the user posting the review it's their first and only review on this site. It's a pretty easy scam to pull off, there's sites that generate fake emails and names they can use to make a quick profile page.
If you're into lilicloth's midwestern wine mom aesthetic then just save yourself the hassle and go buy the actual product on Amazon.
I collect tee shirts and I wanted this one as soon as I saw it in the advertisement on The Conservative Treehouse. It took me a bit to see how to set the proper size but the website was easy to use.
It is a quality product and the softest fabric I ever felt.
It took me a bit to see how to set the proper size but the website was easy to use.
Quick & Easy. The shirt was exactly what she wanted for her birthday!
Love t-shirts that make you think. It's not illegal yet.
Shopping experience good. One item is a gift so I hope it gets here within 15 days
Shopping experience good. One item is a gift so I hope it gets here within 15 days
Clothing is as described and rather cute. I did order mine too large, so next time I will know how to order.
Cute ideas! Fun clothing! Hope they are well made with good quality fabric!
More than enough! Truly excited about my purchase!
Great merchandise and I did not have to wait a long time to receive my idems.
Was good lots of funny shirts and nice shirts, something for everyone
Everything went well. I liked that. Did not take long even from China
The selections were great, but availability was a bit limited. I couldn't order what I really wanted because it wasn't available in my size.
I have ordered other t-shirts from Lilicloth in a large. They're always very big and lose so I tie a knot in the center front and wear them that way. I was hoping by ordering a medium, this would fit better. Unfortunately, it is too small.
The worst! Nothing is wearable. Crappy clothes, bad sizing, coloring off, unhemmed items. Spent over $100 dollars and they're only offering me 30% or I ship to China to get my full refund.
The masks appear to be high quality, easily adjustable, and hopefully, durable. Haven't had to use it yet, but it looks like it will fill the bill nicely. Thanks.
I WANTED them in XL Men's size, so I am making a gamble on ordering ladies 2XL. Please fix this if you can for me. Thank you!
I love my T-shirt. Other top was a gift & did not fit so be sure & read the fine print about keeping all packing (original) as will loose a lot on that factor re returns.
Quick easy process. 1st time order. Will reserve comment on quality of product until delivery.
Despatched promptly. Quality of fabric a bit light but ok in view of cost. I would have been happy to pay more for a heavier fabric. Overall a good experience and I would shop again when in market for more T shirts.
The 3X shirt was barely a good Large. One shirt I ordered in Medium came in Small. One shirt was "Out of stock". I would have ordered another color instead of cancelling. I was not given the option. And why was I able to order an out of stock item? All of the shirts received are a very thin, low quality fabric..
Answer: Sorry for all inconvenience. We have cool design, good quality and reasonable price. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We are a legit company. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We have cool design, good quality and reasonable price. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first. You`ll find the size chart under product details. You can compare the measurements with the clothes you usually wear. Hope this will help.
Answer: Hi Ronald, We always send order confirmation emails. Could you please double check if that email went to spam folder? Or you used a different email to place that order? If you have questions about your order, please contact us by email at [email protected] or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi jerry, Your order number should be HBKOD00393998. All our orders start with HBKQD currently. As we check, you asked for a replacement of size and we've done it as you requested. Your replacement order was shipped and delivered on Oct 13. If you have questions about your order, please contact us by email at [email protected] or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: We accept return on products,except for Final sale items and Underwear. Customers have the right to request a return within 15 days after receiving the product. ​Which item you need to return? Pls make a list of SPU and then we can handle it for you. Could you pls tell us the reason why you need to return it? If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at [email protected]. By email we will reply to you within 24 hours.
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at [email protected]. By email we will reply to you within 24 hours.
Answer: Unfortunately, phone service is not available right now. Sorry for the inconvenience caused, but we will consider having it in the near future. Your kind understanding will be much appreciated.We have email and 24-7 Live Chat service now(https://lilicloth.com/contact-us). The chat button is in the lower right corner of our website. All inquiries will be responded to within 24 hours. If you don't find our relpy, you can try to find it in spam list. Or you can contact us directly via live chat so that we can assist you in resolving the issue as quickly as possible.


Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We are a trustworthy online shopping store, and we have our own designers.
The reviews are posted by true buyers.
If you run into any issues, please do not hesitate to contact us at [email protected].