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Lilicloth

4.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

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96,082 reviews

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California
1 review
0 helpful votes
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Just ok...
September 9, 2021

Took a long time to get my order. Was not certain how to track. Don't much care for the very lightweight fabric, but since I'll only use it briefly (for Halloween) it's not worth sending back and paying for shipping.

Date of experience: September 9, 2021
Colorado
1 review
0 helpful votes
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First experience w/Lilicloth was great
September 9, 2021

FUN - in love with all the gift and personal possibilities for fun. Something for everyone on the gift list.

Date of experience: September 9, 2021
Georgia
1 review
2 helpful votes
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Every single product shown on this site is photoshopped. The images are stolen, they only slap the design on top. You can see it in the flat way the text is laid out on their clothes, for example. There's one picture of a woman holding a cup of coffee and the image is badly edited to where a part of the cup is covered by the shirt design.

I also did a reverse image search and found that these product images and designs are stolen off Amazon. I uploaded some of those images for reference.

The positive reviews on this site are in nonsensical, broken English ("good tutorial app" - what is that supposed to even mean?). If you look at the user posting the review it's their first and only review on this site. It's a pretty easy scam to pull off, there's sites that generate fake emails and names they can use to make a quick profile page.

If you're into lilicloth's midwestern wine mom aesthetic then just save yourself the hassle and go buy the actual product on Amazon.

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2021
Miss W. — Lilicloth Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

We are a trustworthy online shopping store, and we have our own designers.

The reviews are posted by true buyers.

If you run into any issues, please do not hesitate to contact us at [email protected].

North Carolina
2 reviews
0 helpful votes
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Quality Product
September 9, 2021
Updated review

I collect tee shirts and I wanted this one as soon as I saw it in the advertisement on The Conservative Treehouse. It took me a bit to see how to set the proper size but the website was easy to use.
It is a quality product and the softest fabric I ever felt.

Date of experience: September 9, 2021

It took me a bit to see how to set the proper size...
August 10, 2021
Previous review

It took me a bit to see how to set the proper size but the website was easy to use.

Date of experience: August 9, 2021
NL
1 review
0 helpful votes
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Exactly what she wanted
September 9, 2021
Updated review

Quick & Easy. The shirt was exactly what she wanted for her birthday!

Date of experience: September 9, 2021

Quick & Easy
September 8, 2021
Previous review

Quick & Easy

Date of experience: September 8, 2021
Florida
3 reviews
0 helpful votes
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Love the Saying
September 9, 2021
Updated review

Love t-shirts that make you think. It's not illegal yet.

Date of experience: September 8, 2021

Love the snarky T-shirts
August 10, 2021
Previous review

Love the snarky T-shirts.

Date of experience: August 9, 2021
South Dakota
1 review
0 helpful votes
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Good
September 9, 2021
Updated review

Shopping experience good. One item is a gift so I hope it gets here within 15 days

Date of experience: September 8, 2021

Shopping experience good
August 7, 2021
Previous review

Shopping experience good. One item is a gift so I hope it gets here within 15 days

Date of experience: August 6, 2021
South Carolina
1 review
0 helpful votes
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Merchandise is Up to Par!
September 9, 2021
Updated review

Clothing is as described and rather cute. I did order mine too large, so next time I will know how to order.

Date of experience: September 8, 2021

Cute ideas!
August 9, 2021
Previous review

Cute ideas! Fun clothing! Hope they are well made with good quality fabric!

Date of experience: August 9, 2021
Washington
1 review
0 helpful votes
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Awesome!
September 9, 2021

More than enough! Truly excited about my purchase!

Date of experience: September 8, 2021
Florida
1 review
0 helpful votes
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Great service.
September 9, 2021
Updated review

Great merchandise and I did not have to wait a long time to receive my idems.

Date of experience: September 8, 2021

Great merchandise
August 8, 2021
Previous review

Great merchandise.

Date of experience: August 8, 2021
New York
3 reviews
0 helpful votes
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Good quality gifts
September 8, 2021

Was good lots of funny shirts and nice shirts, something for everyone

Date of experience: September 8, 2021
South Carolina
1 review
0 helpful votes
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Love the shirt.
September 8, 2021

Everything went well. I liked that. Did not take long even from China

Date of experience: September 8, 2021
Texas
2 reviews
0 helpful votes
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Slow to arrive
September 8, 2021

The selections were great, but availability was a bit limited. I couldn't order what I really wanted because it wasn't available in my size.

Date of experience: September 8, 2021
Pennsylvania
2 reviews
0 helpful votes
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Poor Fit
September 8, 2021
Updated review

I have ordered other t-shirts from Lilicloth in a large. They're always very big and lose so I tie a knot in the center front and wear them that way. I was hoping by ordering a medium, this would fit better. Unfortunately, it is too small.

Date of experience: September 8, 2021

Easy, quick, cool products
August 9, 2021
Previous review

Easy, quick, cool products.

Date of experience: August 9, 2021
Nebraska
1 review
0 helpful votes
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Absolutely terrible.
October 8, 2021

The worst! Nothing is wearable. Crappy clothes, bad sizing, coloring off, unhemmed items. Spent over $100 dollars and they're only offering me 30% or I ship to China to get my full refund.

Date of experience: September 8, 2021
Utah
1 review
0 helpful votes
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Anti-Biden facemask.
September 8, 2021
Updated review

The masks appear to be high quality, easily adjustable, and hopefully, durable. Haven't had to use it yet, but it looks like it will fill the bill nicely. Thanks.

Date of experience: September 8, 2021

I WANTED them in XL Men's size, so I am making a gamble...
August 9, 2021
Previous review

I WANTED them in XL Men's size, so I am making a gamble on ordering ladies 2XL. Please fix this if you can for me. Thank you!

Date of experience: August 9, 2021
Texas
2 reviews
0 helpful votes
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Nice clothing
September 8, 2021
Updated review

I love my T-shirt. Other top was a gift & did not fit so be sure & read the fine print about keeping all packing (original) as will loose a lot on that factor re returns.

Date of experience: September 8, 2021

Quick easy process
August 9, 2021
Previous review

Quick easy process. 1st time order. Will reserve comment on quality of product until delivery.

Date of experience: August 9, 2021
New Zealand
1 review
0 helpful votes
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Satisfactory shopping experience.
September 8, 2021

Despatched promptly. Quality of fabric a bit light but ok in view of cost. I would have been happy to pay more for a heavier fabric. Overall a good experience and I would shop again when in market for more T shirts.

Date of experience: September 8, 2021
Virginia
2 reviews
0 helpful votes
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Not a satisfied customer
September 8, 2021

The 3X shirt was barely a good Large. One shirt I ordered in Medium came in Small. One shirt was "Out of stock". I would have ordered another color instead of cancelling. I was not given the option. And why was I able to order an out of stock item? All of the shirts received are a very thin, low quality fabric..

Date of experience: September 8, 2021
Idaho
1 review
0 helpful votes
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Not impressed. Cheap looking clothing... nothing like the pictures.

Date of experience: September 8, 2021