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Lilicloth

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

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96,082 reviews

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Canada
3 reviews
0 helpful votes
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These clothes are fresh and exciting. Simple yet enticing. I love shopping for my wife!

Date of experience: September 10, 2021
Canada
1 review
0 helpful votes
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I was offered a 50% discount and I am not getting it?
I am very upset!
This was explained! It was up to 50%! My Bad... I am no longer upset.
However, I wanted 3 t-shirts. All XL, but I got 1 XL & 2 S. Now I am waiting for the return label so I may get my refund... Keep you posted, as soon as I know more.

Date of experience: September 10, 2021
Miss W. — Lilicloth Rep
over a year old

Please be kindly know that the discount is up to 50%, not 50% in total.

We are sorry for any misunderstanding caused to you.

Ohio
1 review
0 helpful votes
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Ran small
September 10, 2021

Ordered X Large on 2 t shirts, did not fit right. Too small! Most places that sell clothing, especially shirts and t shirts let you know to order at least one size up from your usual size because it/they run small. My loss. I gave them away

Date of experience: September 10, 2021
Oklahoma
1 review
0 helpful votes
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Items as advertised
September 10, 2021
Updated review

The items I ordered arrived as lovely as they appeared, thank you

Date of experience: September 10, 2021

Easy to view options with quick response
August 11, 2021
Previous review

Easy to view options with quick response

Date of experience: August 11, 2021
Indiana
2 reviews
0 helpful votes
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Not what I thought
September 10, 2021

I ordered two sweatshirts one was ok the other one the sleeves were split with buttons on them.
Disappointed especially paying$50 for two shirts that came not what you was expecting.

Date of experience: September 10, 2021
California
1 review
0 helpful votes
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Website is fast, easy to use and layout is clear. Items are described accurately and color is accurately

Date of experience: September 10, 2021
Louisiana
1 review
0 helpful votes
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I don't like this ordering and it is confusing. I didn't see where the number was to fill in the blank on the order. Very confusing but I like your products. Really cute shirts.
I like all of them.

Date of experience: September 9, 2021

I like this shirt but I hate your set up to shop it...
August 29, 2021
Previous review

I like this shirt but I hate your set up to shop it sucks and you should not try to make people buy more than they want.

Date of experience: August 28, 2021
Australia
2 reviews
8 helpful votes
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Do NOT waste your time and money!
October 10, 2021

Clothing is of an inferior quality being made from cheap synthetic material. Pictures look great but don't expect your clothes to look like them! All clothes fir poorly as well and are generally to small and shrink! I did order 10 items and have retuned 7 months ago! My refund has NOT happened. Despite my following up and emails never being responded to, there is still no refund! I have definitely learnt my lesson on purchasing from China! Do yourself a favour and don't waste your money!

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2021
Miss W. — Lilicloth Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

Texas
1 review
0 helpful votes
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First time buyer
September 10, 2021

I love what I ordered! The sizing on the shirt was a bit off. I am not clear on whether or not the tee shirts can go in the dryer. It's is just right in top but way too big in the length.

Date of experience: September 9, 2021
Texas
4 reviews
0 helpful votes
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Sizes run very large.
September 10, 2021
Updated review

Not clear on checking out, finishing payment. I gave up once before.
The neckline on some tee shirts are much too baggy. Doesn't make a good fit.

Date of experience: September 9, 2021

Problems w/email, password
December 22, 2020
Previous review

Problems w/email, password. Need option of "continue shopping" before finishing

Date of experience: December 21, 2020
Pennsylvania
1 review
0 helpful votes
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Nice tops
September 10, 2021
Updated review

I enjoyed reading all the t shirts,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Date of experience: September 9, 2021

I enjoyed reading all the t shirts
August 10, 2021
Previous review

I enjoyed reading all the t shirts

Date of experience: August 10, 2021
GB
1 review
1 helpful vote
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I recently bought the gray skirt and blouse set from this online boutique, I am so in love with the fabric and the quality, it looks great too. The price and shipping were exceptional, I would definitely recommend this website.

Date of experience: September 9, 2021
Florida
5 reviews
23 helpful votes
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Cute dresses, fun t-shirts
September 9, 2021
Updated review

Some of the items are very thin fabric tho at such reasonable prices, I expected the same. Overall I'm happy with the purchases.

Date of experience: September 9, 2021

Great website and great items. I had trouble finding...
August 10, 2021
Previous review

Great website and great items. I had trouble finding MEN'S t-shirts... vs. WOMEN'S t-shirts. I'd have appreciated better categorization.

Date of experience: August 10, 2021
Florida
1 review
0 helpful votes
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Ordering was reasonably easy, delivery was slow (6 weeks?) but I wasn't in a hurry, product was reasonably close to expectations except the size was more like XLG than the M it claimed to be, and any hope of returning the article for a replacement was discouraged by policies and emails from the company.

Date of experience: September 9, 2021
Miss W. — Lilicloth Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

GB
1 review
0 helpful votes
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I ordered two tops and they both arrived on time and looking great. I already ordered two more. Great print, clear and sharp. Very Satisfied with this website

Date of experience: September 9, 2021
Michigan
2 reviews
0 helpful votes
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T-shirts, blouses, and jewelry
September 9, 2021
Updated review

Easy to order, and I liked the merchandise. The colors and styles are cute and the sizing is accurate.

Date of experience: September 9, 2021

Cute clothes
August 10, 2021
Previous review

Cute clothes. Easy checkout.

Date of experience: August 10, 2021
Canada
2 reviews
0 helpful votes
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Looked nice!
September 9, 2021

Items were creased. I soaked and washed in the machine twice and the creases all remained. A chemical smell was present too.

Date of experience: September 9, 2021
New Jersey
1 review
0 helpful votes
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Smaller than I wanted
September 9, 2021

Great selection! I like the many choices I had to pick from on this order. I would recommend this site. I ordered 3x, but some of the clothes were smaller than a 3x. I am keeping them because I'm trying to lose weight.

Date of experience: September 9, 2021
Colorado
1 review
0 helpful votes
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Great website. Easy to navigate. Lots of cool things I really like.

Date of experience: September 9, 2021
New York
1 review
0 helpful votes
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A shirt was missing a letter
September 9, 2021

I was disappointed that the shirt had a mistake. I didn't want to send it back and have to pay extra postage

Date of experience: September 9, 2021