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Lilicloth

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

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96,082 reviews

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Hong Kong
1 review
0 helpful votes
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Nice looking shirt
September 14, 2021
Updated review

Saw a shirt I liked on your website, ordered it. Came a week or so later. Thanks.

Date of experience: September 14, 2021

Nice selection
August 15, 2021
Previous review

Nice selection. Website seemed a bit tough to negotiate.

Date of experience: August 15, 2021
GB
1 review
3 helpful votes
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I can only wear one sweater and this website always delivers! I can't buy it from retail stores so I'm thankful I have this option, thank you!

Date of experience: September 14, 2021
Massachusetts
1 review
0 helpful votes
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I like it
September 14, 2021
Updated review

MY ORDER WAS SHIPPED FROM EAST COAST TO WEST COAST THEN BACK TO EAST COAST... LUDICROUS THAT MADE IT TAKE WAY TO MUCH TIME WHEN IT SHOULD HAVE ONLY TAKEN A FEW DAYS

Date of experience: September 14, 2021

MY ORDER WAS SHIPPED FROM EAST COAST TO WEST COAST...
September 14, 2021
Previous review

MY ORDER WAS SHIPPED FROM EAST COAST TO WEST COAST THEN BACK TO EAST COAST... LUDICROUS THAT MADE IT TAKE WAY TO MUCH TIME WHEN IT SHOULD HAVE ONLY TAKEN A FEW DAYS

Date of experience: August 14, 2021
South Carolina
1 review
0 helpful votes
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Happy friend
September 14, 2021

It was easy to find items and order. I was able to navigate through the site very easily

Date of experience: September 14, 2021
Indiana
1 review
0 helpful votes
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Program Director
September 14, 2021
Updated review

I was charged $13 for shipping. I was lead to believe over $99 would be free shipping.

Date of experience: September 14, 2021

I was charged $13 for shipping
August 14, 2021
Previous review

I was charged $13 for shipping. I was lead to believe over $99 would be free shipping.

Date of experience: August 14, 2021
Missouri
1 review
0 helpful votes
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Love My Shirts!
September 14, 2021
Updated review

Website was easy to navigate. I was get pleased with my purchases. The shirts upheld during washing with no shrinking or colors fading. And I received them in a short time.

Date of experience: September 13, 2021

Website was easy to navigate
August 15, 2021
Previous review

Website was easy to navigate.

Date of experience: August 14, 2021
Australia
1 review
0 helpful votes
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Dog talk
September 13, 2021
Updated review

Easy to navigate and make purchases with plenty of choice in design and colours

Date of experience: September 13, 2021

Easy to navigate and make purchases
August 14, 2021
Previous review

Easy to navigate and make purchases

Date of experience: August 14, 2021
Tennessee
1 review
0 helpful votes
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***
September 13, 2021

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Date of experience: September 13, 2021
Nevada
2 reviews
0 helpful votes
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Happy Customer
September 13, 2021
Updated review

Easy to order! Everything was as described and arrived in a timely fashion.

Date of experience: September 13, 2021

Easy to order!
August 14, 2021
Previous review

Easy to order!

Date of experience: August 14, 2021
Canada
2 reviews
0 helpful votes
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Bad sizing
September 13, 2021

The sizes are really small. Order at least 2 sizes up

Date of experience: September 13, 2021
Canada
4 reviews
0 helpful votes
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Everything Fit Perfectly
October 13, 2021

First sale coupon failed, but but happy with my purchase

Date of experience: September 13, 2021
Miss W. — Lilicloth Rep
over a year old

One order can only get one discount, excluding final sale items.

However, all of the items are final sale in this order.

That's why you could not get the first order coupon.

Thank you for your understanding.

Delaware
1 review
0 helpful votes
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An Unusual Experience.
September 13, 2021
Updated review

I have never done this before and it was a little confusing.

Date of experience: September 13, 2021

I have never done this before and it was a little confusing
August 12, 2021
Previous review

I have never done this before and it was a little confusing.

Date of experience: August 12, 2021
Alabama
2 reviews
0 helpful votes
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Fun t-shirts & sweatshirts
September 13, 2021

Enjoyed the selectionsT-shirts fit good but the sweatshirt was a little tight. Like the sayings on them and that is why I purchased them.

Date of experience: September 13, 2021
Canada
1 review
0 helpful votes
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Several items bought
September 13, 2021
Updated review

I found then measurements included under the size a useful tool in determining the sizes.
A few items were not the fabric I was expecting, but no big deal.

Date of experience: September 13, 2021

I found then measurements included under the size a...
August 11, 2021
Previous review

I found then measurements included under the size a useful tool in determining the sizes.

Date of experience: August 11, 2021
Minnesota
1 review
0 helpful votes
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Nice for the money! Plus the best sayings!
September 13, 2021
Updated review

Fast and efficient... and fun sayings! While the material is not as thick as I expected... it is sufficient for the price. Also, I do like the style!

Date of experience: September 13, 2021

Fast and efficient!
August 12, 2021
Previous review

Fast and efficient!

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Product Quality
September 13, 2021

Unfortunately I have found the products made in China sent to be of a poor quality in general (thin, flimsy material that won't last) coupled with poor stitching on the front pockets of the hoodies. Overall I'm quite disappointed and won't be considering purchasing further items.

Date of experience: September 13, 2021
Nebraska
1 review
0 helpful votes
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Unhappy
September 13, 2021

12-15 days standard shipping too long
Misspellings on order

Date of experience: September 13, 2021
Illinois
1 review
0 helpful votes
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Some tops not okay
September 13, 2021
Updated review

A couple of the tops I ordered in XL were really big, while others in this size I have ordered from this company in XL were just right. Then there was a top that was XL but yet fit very snug. And while I felt the T-shirts I have bought so far were of good quality, the other tops are this flimsy, more of this material that I am finding with most clothing items on-line and elsewhere. Not a fan of this material.
I will stick to the t-shirts.

Date of experience: September 13, 2021

The cat's meow
August 28, 2021
Previous review

Easy shopping, easy checkout. I saw this website and saw the clothing that they have on it. I want one of everything of course! I found the shopping experience to be easy, no issues at all.

Date of experience: August 28, 2021

Easy shopping, easy checkout
July 29, 2021
Previous review

Easy shopping, easy checkout.

Date of experience: July 29, 2021
Ohio
1 review
0 helpful votes
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All t-shirts shrunk!
September 13, 2021

I washed the t-shirts in cold water and dried them on the lowest setting. All of the shirts shrunk and I cannot wear any of them. I emailed the company and got no response. Very disappointing as the imprinted messages are clever and the colors of the shirts are nice.

Date of experience: September 13, 2021
GB
1 review
0 helpful votes
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Good service and Products
September 13, 2021

I have used Lilicloth several time before and always have had very good service. Product have always been as described.

Date of experience: September 13, 2021