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The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
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I got sucked in by the models making ugly tops look cute. Drugstore quality I should have known better.
I have had to sign in and check out several times. Your site would not take what i was supposed to send. Finally i hope this time everything went through I had no problem with signing up for the shirt.
I love the deals you offer! I always find exactly what I am looking for.
They have the cutest clothes and good prices. Very easy to order.
They have the cutest clothes and good prices. Very easy to order.
Easy to move around site, easy to find what I was looking for.
Easy to move around site, loved everything.
Loved your merchandise! Thanks for providing a size chart; very helpful!
The selection of shirts is great. There is one for every occasion and then some. Fir the prices, the quality is not as good as I expect. Many shirts feel flimsy and I got two this time that the front and back were stuck together and a word missing.
The pants fit perfectly and arrived quickly. We will order more soon. The best experience with my online purchase attempts. The product is excellent. Should have bought it much earlier.
I should have been able to use my first time order code in addition to the sale 15 code. I don't think that was fair since I will never be able to use the first time user code again. Should have got them both this once. SHIPPING TOOK FOREVER
One order can only get one discount and you have enjoyed one.
If you run into any issues, please do not hesitate to contact us at [email protected].
Searching could not be limited to just sweatshirts. Tried several times but all sorts of tops were included.
T shirt ordered had black lettering instead of white so it hardly shows on dark gray shirt. Returns are too expensive.
Sorry that you are not satisfied with the item(s).
Could you please send us some photos for the received item to check?
As we checked, the lettering is black on our website for the Sweet Old Lady More Like Battle Tested Warrior Queen Crew Neck Casual Shirts & Tops.
If you run into any issues, please do not hesitate to contact us at [email protected].
Searching could not be limited to just sweatshirts. Tried several times but all sorts of tops were included.
Return policy is unsatisfactory and nothing compared to other vendors I have used.
Sorry for the inconvenience!
Could you please send us more details about your problem to check?
If you run into any issues, please do not hesitate to contact us at [email protected].
Easy checkout process but had problems finding the exact sweatshirt that I wanted.
Thank you for your feedback and sorry for the inconvenience.
We would like to suggest you use the SEARCH buttton to find the items you want.
It was good. I liked your shirt options. Most appear to be for women but that is ok too.
Sizing seems to be spot on and material and graphics quite nice.
Ordering process good. Haven't seen the merchandise yet so hoping fabric and sizes I ordered are going to be okay.
Easy shopping. Bought 3 T-shirts, one of which had cut edges on sleeves and waist, Don't know if it is a style or a manufacturing error.
Found a great shirt for my mom, my wife and I never had kids, but my brothers and sisters did. She is a proud grandma.
Good looking stuff, not sure what material you guys used but not normal t-shirt stuff, ordered 3x and shirts say 3x but lg is more like it
Size of items from different designers differ. Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers.
We will do our best to address your concerns and serve your fashion needs.
Quick and easy, expensive shipping though. I like the choices they have and the quality is decent if not the best. I find the Harley Tee shirts to be much higher quality for not that much more. Neat sayings though.
Quick and easy, expensive shipping though.
I can not complain about anything. Easy to navigate website and I really loved the suggestions for finding the correct size. The coat I bought is very comfortable and I will definitely order again.
Answer: Sorry for all inconvenience. We have cool design, good quality and reasonable price. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We are a legit company. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We have cool design, good quality and reasonable price. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first. You`ll find the size chart under product details. You can compare the measurements with the clothes you usually wear. Hope this will help.
Answer: Hi Ronald, We always send order confirmation emails. Could you please double check if that email went to spam folder? Or you used a different email to place that order? If you have questions about your order, please contact us by email at [email protected] or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi jerry, Your order number should be HBKOD00393998. All our orders start with HBKQD currently. As we check, you asked for a replacement of size and we've done it as you requested. Your replacement order was shipped and delivered on Oct 13. If you have questions about your order, please contact us by email at [email protected] or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: We accept return on products,except for Final sale items and Underwear. Customers have the right to request a return within 15 days after receiving the product. Which item you need to return? Pls make a list of SPU and then we can handle it for you. Could you pls tell us the reason why you need to return it? If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at [email protected]. By email we will reply to you within 24 hours.
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at [email protected]. By email we will reply to you within 24 hours.
Answer: Unfortunately, phone service is not available right now. Sorry for the inconvenience caused, but we will consider having it in the near future. Your kind understanding will be much appreciated.We have email and 24-7 Live Chat service now(https://lilicloth.com/contact-us). The chat button is in the lower right corner of our website. All inquiries will be responded to within 24 hours. If you don't find our relpy, you can try to find it in spam list. Or you can contact us directly via live chat so that we can assist you in resolving the issue as quickly as possible.


You have checked out successfully.
Now your LILICLOTH.COM order HBKQD00411936 is ready and it will be shipped out shortly. We will notify you with a tracking number once it is shipped.
If you run into any issues, please do not hesitate to contact us at [email protected].