Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Lilicloth

Lilicloth

4.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Lilicloth?
grey stargrey stargrey stargrey stargrey star

Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

Instant Feedback

96,082 reviews

We monitor reviews for authenticity

Iowa
1 review
0 helpful votes
Follow Deborah R.
Unfollow Deborah R.
Share Review
Report Review

Undersized shirt
September 27, 2021

I ordered a large. It was marked "L", but it couldn't have been more than a medium (it might have actually been a small). I couldn't return it. I couldn't exchange it. I couldn't get a refund.

Date of experience: September 27, 2021
District of Columbia
1 review
0 helpful votes
Follow Linda J.
Unfollow Linda J.
Share Review
Report Review

Great Product on time delivery!
September 27, 2021

Loved the graphics and quality of the product! The recipients loved them!

Date of experience: September 27, 2021
Canada
1 review
0 helpful votes
Follow Martha J.
Unfollow Martha J.
Share Review
Report Review

One Happy Camper
September 27, 2021

Great stuff. Very unique. Good quality. Fast shipping. Looks exactly as described and pictured.

Date of experience: September 27, 2021
Texas
2 reviews
0 helpful votes
Follow Susan O.
Unfollow Susan O.
Share Review
Report Review

Dancing across TX
September 27, 2021

Got super comfortable shoes that will allow non-stop walk//run/or dance across TX!

Date of experience: September 27, 2021
Utah
2 reviews
0 helpful votes
Follow Brian E.
Unfollow Brian E.
Share Review
Report Review

I thought I read that shipping was free if I ordered over $50. Then I find it is over 100:(
Then I started getting spam ad emails constantly. Had to unsubscribe to stop.

Date of experience: September 27, 2021
Miss W. — Lilicloth Rep
over a year old

Shipping fees are calculated based on package weight and destination. We offer free Postal Shipping for orders over US $99.

You could find this on the banner.

If you run into any issues, please do not hesitate to contact us at [email protected].

North Carolina
1 review
0 helpful votes
Follow Anna T.
Unfollow Anna T.
Share Review
Report Review

The website is terrible to use. I'd click once on an item and end up with 2 items in my cart. No way to edit the number of items in the cart. Very frustrating. When I clicked on a men's shirt in a different color it changed to a woman's shirt in that color. Very annoying. I finally was able to order. One shirt was at least 1 size smaller than the rest, though they were all marked the same size. Another shirt had several missing letters that a cursory glance at the shirt should have caught before shipping.

Date of experience: September 27, 2021
Miss W. — Lilicloth Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

Massachusetts
2 reviews
0 helpful votes
Follow Jill E.
Unfollow Jill E.
Share Review
Report Review

Frustrating experience
October 27, 2021
Updated review

Can't seem to get order to register sixth item free. Return policy ridiculous! Pay to return to CHINA? Offering credit of 15 per cent? I'm done dealing with Lilicloth.

Date of experience: September 27, 2021
Miss W. — Lilicloth Rep
over a year old

One order can only get one discount and you have enjoyed a $8 off.

If you run into any issues, please do not hesitate to contact us at [email protected].


Great selection and prices
September 6, 2021
Previous review

Great selection and prices.

Date of experience: September 6, 2021
New York
1 review
0 helpful votes
Follow Adele R.
Unfollow Adele R.
Share Review
Report Review

I am very much a fan of aquamarine colors and when it is engraved so beautifully on a dress, it is a must buy. I am so glad I got this for myself at this online boutique. Every time I wear it, I get a ton of compliments. I will surely come back for more. Thanks.

Date of experience: September 27, 2021
New Jersey
2 reviews
0 helpful votes
Follow Susan P.
Unfollow Susan P.
Share Review
Report Review

Wish it hadn't taken so long to arrive.
September 27, 2021

Fast and complete.It took too long to receive my shirts.

Date of experience: September 27, 2021
Minnesota
1 review
0 helpful votes
Follow Janet C.
Unfollow Janet C.
Share Review
Report Review

The size small are all too large
September 27, 2021

Refund of %15 is a joke. You need to do a better job than that

Date of experience: September 27, 2021
Colorado
3 reviews
0 helpful votes
Follow Terri W.
Unfollow Terri W.
Share Review
Report Review

Too bad
September 27, 2021
Updated review

It was immediately obvious to me that the T-shirts were cheaply made and would only last through a few washings before the letters began to peel off.

Date of experience: September 27, 2021

Fast, easy, GREAT selection!
September 22, 2021
Previous review

Fast, easy, GREAT selection!

Date of experience: September 21, 2021

Easy site to use
September 19, 2021
Previous review

Easy site to use. Quick and easy!

Date of experience: September 18, 2021
Washington
2 reviews
0 helpful votes
Follow Elizabeth W.
Unfollow Elizabeth W.
Share Review
Report Review

Easy to shop hard to get
September 27, 2021
Updated review

A few fun shirts but I won't be shopping here anymore. Took too long to get and when I saw some of the sayings they are promoting, I am disgusted.

Date of experience: September 27, 2021

Easy ordering, can't wait to see what it looks like!
March 21, 2021
Previous review

Easy ordering, can't wait to see what it looks like!

Date of experience: March 21, 2021
New Jersey
1 review
0 helpful votes
Follow Margaret I.
Unfollow Margaret I.
Share Review
Report Review

GREAT SELLER
September 27, 2021

No issue with the order/will shop again. Best Place

Date of experience: September 27, 2021
South Africa
2 reviews
0 helpful votes
Follow Antoinette R.
Unfollow Antoinette R.
Share Review
Report Review

Have ordered before and shirts were really comfortable and good fit.

Date of experience: September 27, 2021
Texas
1 review
0 helpful votes
Follow Amy T.
Unfollow Amy T.
Share Review
Report Review

Good quality-sizing off
October 27, 2021

The tee shirts I ordered were a size small but are more like a size large.

Date of experience: September 26, 2021
Miss W. — Lilicloth Rep
over a year old

What coupon code do you refer to? Some discounts have requirements for use, you must reach the consumption amount before you can use them.

If you run into any issues, please do not hesitate to contact us at [email protected].

Florida
1 review
0 helpful votes
Follow Helen Y.
Unfollow Helen Y.
Share Review
Report Review

Fun styles
September 26, 2021

Loved the fun styles and variety of sayings. Good choice of sizes

Date of experience: September 26, 2021
Washington
1 review
0 helpful votes
Follow Michael E.
Unfollow Michael E.
Share Review
Report Review

Interesting. Better shipping options could have made this better

Date of experience: September 26, 2021
Miss W. — Lilicloth Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

Washington
1 review
0 helpful votes
Follow Patricia H.
Unfollow Patricia H.
Share Review
Report Review

Liked the shirt; disliked the hassle
October 26, 2021

It was not clear when I ordered that the shirt was coming from overseas... I would not have bought something that took weeks to arrive. The size was odd--baggy fit and extremely long arms. But I do like the design.

Date of experience: September 26, 2021
Miss W. — Lilicloth Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

California
1 review
0 helpful votes
Follow Janet Q.
Unfollow Janet Q.
Share Review
Report Review

I like the variety of merchandise available. There were so many items to choose from, so I spent a good amount of time shopping.

Date of experience: September 26, 2021
Missouri
1 review
0 helpful votes
Follow Martha H.
Unfollow Martha H.
Share Review
Report Review

Great tops!
September 26, 2021

Love your clothing, designs & colors, very happy with my purchase, only drawback was the slow shipping time.

Date of experience: September 26, 2021