On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Found you prices to be reasonable & your shirts entertaining
I should've known better, is coming from China. The pictures don't show the POOR quality of everything. In one order, I ordered scarves, dresses, and t-shirts for gifts. I can't use them because they look cheap! The return policy is written in a way that the customer doesn't get the assurance of getting the money back. The sale items are not returnable. What the customer doesn't know is that the sale items are always on sale in order not to be returnable because the quality is unwearable. They know they are that low quality when you cannot leave a review on the site. DO NOT RECOMMEND.
Sizes run small, products are not as they're described. Wouldn't recommend to anyone. Can't really return products as from China and customer pays return shipping/customs fees/etc.
Great website, easy to use... however they sent me a wrong t-shirt in my order.
Love the variety, colors and sayings. Especially like to sarcastic tees. Just hope I don't offend anyone!
I have long ordered clothing from this website and I can say it is of great quality, good customer service, excellent evaluation, and even fast shipping. The price is good compared to the quality.
I ordered this item for my sister's birthday. I ordered it weeks in advance and it came weeks after her birthday. I was not happy. She liked it, but waiting this long without a note from your company was horrible business practice.
Lack of consistency in shirt sizes. Shirts of same ordered size do not fit the same. Considerably smaller than should be. Country of origin?
This is the only online store I trust when it comes to international shipping. The materials of the clothes are great and the shipping is fast than I expected. They also have all kinds of latest trends to die for! <3
It needs to be more clear of how to end when done typing info in. I was Not real clear what to push after I put credit card info in. I had to redo it 3 times.
Tee shirts, polos, sweatshirts should all be in their own group. I was hard to find what I wanted.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
There was much to choose from! The one shirt fit very well and the necklaces are lovely. The other two shirts are too small though I choose a size larger than I usually get.
Their clothes are incredibly high quality and arrive very fast - I have some clothes from this website and will keep shopping! I definitely recommend it.
Easy and safe purchase, especially when using PayPal.
Easy and safe purchase, especially when using PayPal.
Shipping fee should be disclosed prior to checkout
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
I ordered 3 tees. Two had no hems on sleeves or bottom. One was finished nicely. These were all from the same manufacturer and 2 were supposed to be same size, but the finished one was much larger than the other. Wont purchase from the again.
Sorry that you are not satisfied with the item(s).
Could you please send us your order number and some photos for the received items to check?
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected].
Item is a little small for the size ordered. I think I ordered the largest size, so not much recourse.
I found it somewhat difficult to move throughout the app ony phone.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.