On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Love all your products I do love all your products, well made and fit perfect.
The shirts are great! I had some trouble during the checkout process getting the style and color I wanted. For instance I wanted "underestimate me" with the v-neck and collar in green, but after a lot of clicking around I guessed that style only comes in red. A usage hint would have been helpful.
Slow service but worth the wait. Love the material
One of the shirts lettering was off; the word should have been being but it read hung.
The sizing for the 3 x is more like an extra large.
Really surprised how much I liked the top of my dress that I ordered on this website! I ordered a size M when I am normally a S / M and was concerned it would be too tight or too short. But it's perfect
The shoes you buy here are amazing! Excellent material and work, it looks even better than the image on the website. They are soft, the size is appropriate to the normal one, it arrived quickly, earlier than expected. Thank you.
I was expecting cotton for the short sleeve and a sweatshirt material for the long sleeve. Clothes sizes run big. I don't like the material.
Great stuff. Much better quality than expected. Great prices
Initially confused. Just wanted to buy this cool sweatshirt and got bombarded with offers and possibilities.
I ordered 5 tops. Two of them are a little larger but doable. With the other three I could fit two of myself in them. Due to the inconsistency of sizes I will not be ordering from Lilicloth again. I was out of town and received my package too late to return the unwearable shirts.
You need to list your shipping charges somewhere before the end of checkout. Frankly, your charges seem very high to me.
Addendum: The ends of the letter "E" on the shirt started to peel off before I even wore it. I glued them
Back down.
The shipping cost depends on the destination and the weight of the package.
In addition, international logistics are much more expensive than any domestic logistics.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
The quality of the clothes was less than expected. I ordered 2 really cute t-shirts in size 2x. The tags read 2x. The fit was size medium to maybe large. I kept them and will give them to my granddaughter. Very disappointed.
Excellent online clothing store. I always want quick and thoughtful responses. They were very good with my query and responded immediately by email. The shirts I bought were beautiful too!
My jacket arrived when I was confirmed on this website; It is beautiful and it is made with very good quality and very good fabric. High quality clothing helps it last longer, this beautiful and versatile sweater will last a long time.
Easy shopping, I wanted something additional from the men's department also, I located it, went to choose the color and then purchase adds would referrer to women's shirts. Tried twice and still the same thing.
Won't order from here again, due to product issues and argument re replacement or refund
Won't go to PayPal, First Order discount did not appear visibly until after order was placed.
Fabric content not noted in listings 65% cotton/35% poly actual.
Sorry for the inconvenience!
Could you please send us the screenshot for your problem to check?
As we checked, our website runs normal, and the discount code could be applied.
If you run into any issues, please do not hesitate to contact us at [email protected].
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.