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Lilicloth

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

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96,082 reviews

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Arizona
2 reviews
0 helpful votes
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Fun, timely Subject Matter...
October 2, 2021

The quality and subject matter were great. The turnaround time to receive it was a little slow, but it was as promised. I'd buy from here again.

Date of experience: October 2, 2021
Florida
1 review
0 helpful votes
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Good
October 2, 2021

1st Time ordering. Everything went well. Happy with quality of product.

Date of experience: October 2, 2021
Canada
1 review
0 helpful votes
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My experiences
October 2, 2021

I think you should inform people that it is in USD right up front and not have to wait until final checkout.

Also, totally frustrated with the delivery- if it was clear as to how to track packages (in english) and we were given an idea up front, how long it would take, it would have been better. This should be done in the preamble BEFORE one pays for the item.

Date of experience: October 2, 2021
Minnesota
1 review
0 helpful votes
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T-shirts not sweat shirts
October 2, 2021

The shirts are sized a bit big and kind of cheaply put together but ok and I thought they were going to be sweat shirts. Other purchases have been better.

Date of experience: October 2, 2021
New York
1 review
0 helpful votes
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Loved shopping at Lilicloth!
October 2, 2021

Loved the items offered and even got a good laugh. Wish I could buy more but will in the future

Date of experience: October 1, 2021
California
1 review
0 helpful votes
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Materials
November 1, 2021

Dislike the material, to thick and button on the sleeves ( snaps to open etc).

Date of experience: October 1, 2021
Florida
1 review
0 helpful votes
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Nice product reasonably well priced
October 2, 2021

Good products and reasonable prices. I received my order in a reasonable amount of time. Everyone likes and wants shirts when they see them.

Date of experience: October 1, 2021
North Carolina
1 review
0 helpful votes
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T shirt
October 1, 2021

So happy. I was worried. But they exceeded my expectations
Was a present.

Date of experience: October 1, 2021
Texas
1 review
0 helpful votes
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Final sale item arrived damaged
October 1, 2021

This is my second time to purchase items. With the exception of two final sale items, one arrived damaged with 4 cuts at the bottom of the T shirt and one was too large to be considered a size small which was ordered. I was was very pleased with the remainder of the items. I have noticed some items are very good quality and some are of minimal quality. The quality and the sizing are not consistent.

Date of experience: October 1, 2021
Wisconsin
1 review
0 helpful votes
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Love what I see, so easy to do, thanks for making such feel good items

Date of experience: October 1, 2021
Poland
1 review
0 helpful votes
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The top of my sparkly dress is AMAZING, I love it. The dress is actually quite thick and made of good material, however it needs ironing at first, jajaja

Date of experience: October 1, 2021
Oklahoma
2 reviews
0 helpful votes
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Really Cute Shirts
October 1, 2021

Good, however never know what size to order. Sizing not true to size. I have received several items that I sized up 2 sizes and yet they compare to an XL.

Date of experience: October 1, 2021
Canada
1 review
0 helpful votes
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Quick & easy. It did take some time to come in the mail but worth it.

Date of experience: October 1, 2021
Poland
1 review
1 helpful vote
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My order for 4 blouses has arrived. The size was true to shape. And the quality was excellent. I will not buy clothes anywhere else on the internet

Date of experience: October 1, 2021
Arizona
4 reviews
1 helpful vote
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I was disappointed in the item.
October 1, 2021

The item looked different in photo online. I don't like the color.

Date of experience: October 1, 2021
Ohio
5 reviews
0 helpful votes
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Ordered one thing, got another...?
October 1, 2021

Maybe Chinese workers can't tell the difference in wording of the item? I dunno, I don't speak Mandarin at the same time, but i ordered sweatshirt with one saying and received sweatshirt with another saying. Just um, weird.

Date of experience: October 1, 2021
Illinois
1 review
0 helpful votes
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Not what I thought I was ordering
October 1, 2021

The photos in you online ad are not what I received. The product was too small for the size I ordered and return shipping was a joke. I kept getting emails with % discounts off my price to encourage me to keep the item instead of a return label. It would have cost me more than the item was worth to return because it would have had to go back to China.

Date of experience: October 1, 2021
Minnesota
1 review
0 helpful votes
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Economical, fun shopping
October 31, 2021

Sizing info very useful and accurate - everything fit as expected.

Date of experience: October 1, 2021
Miss W. — Lilicloth Rep
over a year old

Your claim/complaint/feedback is very important to us and to our designers.

We will do our best to address your concerns and serve your fashion needs.

Wisconsin
1 review
0 helpful votes
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Super new company.
October 1, 2021

Great selection and prices. Am currently waiting for a return authorization, so hope this comes in time to return the items. Items were fine, just wrong sizes. Was surprised that it took almost two weeks to receive the items.

Date of experience: October 1, 2021
Texas
1 review
0 helpful votes
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Great service - Did not like the stenciling on the 2 sweatshirts was kind of cheap looking.

Date of experience: October 1, 2021