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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Fabric is thin; not good quality. Was disappointed.
I decided to try out lilicloth. The material is thin which works for the sweat shirt, but the t-shirts are best worn underneath a jacket or cardigan.
Glad y'all do PayPal! I received my order faster than I expected! Thank you!
This is my first order and it said 10% off and free shipping. Did not get it!
Items came piecemeal when I tried them on they were all too small I ordered a 3X for my shirts and they were all too small
The 2x pants I ordered were even smaller and all except 1 was flimsy not happy and will not be ordering again also by the time I got them was too late to send back also the amount I spent was told I qualified for free shipping but that didn't happen either.
I don't think you gave me the 15% off I was offered! Your antique shirts are soooo ugly that I will be warning everyone of what cheap junk you are selling and that your delivery takes twice as long as you quote.
As we checked, you have enjoyed the 15% discount and free shipping.
So many tops to choose from. This is my first order so can't comment on quality.
Reply email hit my spam, so i didn't respond within seven day. Weird. All their junk mail comes through. Also, reply to request for refund stated "Our return center is located in Guangzhou, China," in red bold letters.
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
Your site is great & I love your shirts but, I have tried purchased 3 times and the size 3X is not correct, too small! Will you ever get plus sizes?
Took a long time to receive the item. It was not as pictured.
So far it's been great. Hope we have good experience with product and delivery.
Very good and easy to order and good follow up. There was confusion on the delivery and the Postal Service was delayed in leaving the package at our house. We did get it and your team did a good job on the follow up.
Ordered 5 shirts. 3 were okay. 1 ordered left out of delivery, 1 shirt was duplicated
Was offered 15 % off with SALE15 for purchase over $79.00. Amount totaled more than $79.00. Was told not enough purchases had been chosen. Really? Think I've been misled. Could that be deliberate?
As we checked, most of the items in this order are final sale.
The discount can not be combined with any other discount or offer. All activities are mutually exclusive.
Only one dress of the 4 that I bought in this online boutique was not exactly what I expected, but it was because I did not read the description correctly. I could still use it so I saved it and fixed it later. Anyway, I will buy from them again!
Took a long time to receive but once they came (3 orders, over $300 spent) one on top of another.
One white top had stains on it, I treated stains but they did not come out.
On website many of the tops said mixed fabric... Almost all are polyester 100%, they do not breath well so am disappointed. Colors were good but the website models make all the tops look better than they are in person, sad. Collars & sleeves are not shown true to what they are on some of the tops. Out of this large collection of tops about 1/3 I like. Sorry but true.
I love this website, it is ideal for buying clothes. Great page to find what you want to be on trend. Orders arrive without problems.
Disappointing the clothing material is extremely thin
Lots of choices! Good prices. Speedy delivery via usps
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Shipping fees are calculated based on package weight and destination. We offer free Postal Shipping for orders over US $99.
We would like to suggest you contact us again for 10% refund when you receive the order and keep it.