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Lilicloth

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

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96,082 reviews

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Virginia
1 review
0 helpful votes
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Sweatshirt
October 4, 2021

Loved the sweatshirt. Good quality. Shipping a little high..

Date of experience: October 4, 2021
Florida
1 review
0 helpful votes
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Great ideas and prices! Really cute things.
Shipping pretty quickly considering. Will buy again.

Date of experience: October 3, 2021
Maine
1 review
0 helpful votes
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Great Quality
October 4, 2021

The quality was wonderful but the sizings aren't congruent within the same category. For example, I ordered 3 tops in a size small and two were quite big and the other, a t-shirt that I really loved the style and quality of, ran way too snug. I'm going to wash that one by hand and try to stretch it. The other two will wash in the machine and hopefully they will shrink a bit.

Date of experience: October 3, 2021
Wisconsin
1 review
0 helpful votes
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Specialty T- shirts
October 4, 2021

I purchased 2 Specially T-shirts! They were both great! I gave them as a gift.

Date of experience: October 3, 2021
South Carolina
1 review
0 helpful votes
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Slow Delivery
November 2, 2021

Average to navigate website. Easy to use. Checkout has limited options.

Date of experience: October 3, 2021
Miss W. — Lilicloth Rep
over a year old

Sorry for the inconvenience!

Please change to another browser like google chrome or use paypal to checkout.

If there is still any issue, please tell us what message is shown or email us the screenshot so that we can check and handle the issue.

Texas
1 review
0 helpful votes
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Sizes aren't accurate
October 3, 2021

I ordered two sweatshirts in XL
One fit perfect, was actually a lit big and the other sweatshirt was wayyy to small

Date of experience: October 3, 2021
Canada
1 review
0 helpful votes
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Okay in general but a day or two later. Wish it arrived sooner.

Date of experience: October 3, 2021
Oklahoma
1 review
0 helpful votes
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My Mom would have like it.
October 3, 2021

Everything went good. Got it quick. Was for my mom

Date of experience: October 3, 2021
Florida
1 review
0 helpful votes
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Life lived
October 3, 2021

Lots of choices and lots of styles. Verses for any occasion.

Date of experience: October 3, 2021
Washington
1 review
0 helpful votes
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Pretty Good
October 3, 2021

I missed the "add to cart" at bottom of screen for a couple of minutes.
The drop ship from China means deliveries are slow. That's why only a 4 star.
Otherwise great.

Date of experience: October 3, 2021
Israel
1 review
0 helpful votes
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Overall good experience
October 3, 2021

So far so good - quick delivery, nice quality of tees

Date of experience: October 3, 2021
Washington
1 review
0 helpful votes
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Trial order, fabrics miss somewhat
November 2, 2021

It's my first time, so I'm really hoping the measurements are accurate for good fit. I liked the variety of styles and I'm hoping there is a fall winter color palette and more skin covered cool-weather line coming, too. Update: order is here. One top didn't fit; rest of them did, colors of 2 were very intense red-orange not coral, more than pictured, not great. Sleeved dress is "pre-wash" stiff. Nice color, tho. After wearing I'll know how I feel overall.

Date of experience: October 3, 2021
Miss W. — Lilicloth Rep
over a year old

Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.
​

Texas
1 review
0 helpful votes
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Good
October 3, 2021

Oh Good. Pretty easy to follow. I am not very clever when it comes to ordering on line!,

Date of experience: October 3, 2021
New York
1 review
0 helpful votes
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Alittle slow on delivery
October 3, 2021

Quick & Easy, this is annoying extending the answer

Date of experience: October 3, 2021
California
2 reviews
2 helpful votes
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They no longer ship. Any emails to customer service bounce. I made my purchase through PayPal and made a claim when I didn't receive anything, not even a confirmation of my purchase. The reply was auto generated with a phony tracking number "XYYEX*******540YQ" likely used on all replies. The tracking link provided is also phony. The email also states "contact XXXX with any questions". That's right just 4 capitol X's.

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 3, 2021
Miss W. — Lilicloth Rep
over a year old

We are a trustworthy online shopping store.

As we checked, we have sent you the tracking information about this order yesterday, please check.

Besides, the email address shows 4 capital Xs, that is the settings on the Sitejabber itself, we did send you the full and correct email address about our company.

New Jersey
1 review
0 helpful votes
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Easy to browse, but only one item was as it appeared online. Everything else will need to be returned. Very disappointed

Date of experience: October 3, 2021
Poland
1 review
0 helpful votes
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This online boutique is very interesting. It was incredibly easy to shop here, the shipping was in the agreed time, I found the dress of my dreams.

Date of experience: October 3, 2021
Michigan
1 review
0 helpful votes
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Christmas gifts.
October 3, 2021

Your ordering process was a little confusing. I kept ending up with a larger quantity than I wanted and when I tried to correct it I would delete my whole order. I'm sure it was "operator error". All I ordered was for gifts so I hope everything turns out right. I never was told when my order was going to ship or when it did ship, so I had no idea of when to expect it. The product showed up and when I opened the box was informed that I had one week to return for refund. The order was to be a Christmas gift and I had ordered in the first weeks of October. That meant that there was no returning. Two of the items are clothing and I thought they were a lot thinner fabric than I had expected. Overall, I will not be ordering again. You get what you pay for, I guess.

Date of experience: October 3, 2021
Switzerland
1 review
0 helpful votes
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I just started using this website to buy cheap and easy clothes, so far everything is fine. I love this online store, for a great customer, they have very nice clothes and very interesting accessories.

Date of experience: October 3, 2021
Florida
2 reviews
0 helpful votes
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T-Shirts Are Great, But, Other Items I found poorly made!
October 3, 2021
Updated review

This is the second time I have purchase clothing from your company. I do love your T-shirts with expressive sayings and thoughts that I and others may have thought about, and now find them printed on a T-shirt for all the world to see what exactly I am thinking. I love this idea, and have often gotten comments from people who read the sayings on my shirts and expressed their delight with what they were reading. The price for majority of your clothing is mostly inexpensive as the majority of the clothing is not made here in the United States. I have found one or two of your items, (dresses) that are not up to the quality and standard I would approve. Your T-shirts are absolutely fabulous!

Date of experience: October 3, 2021

When on your sale pages, sometimes the page goes to...
September 17, 2021
Previous review

When on your sale pages, sometimes the page goes to regular price pages instead of staying on the sale pages. This is a pain in the neck to keep punching sale pages every time!

Date of experience: September 17, 2021

Thus far, I have enjoyed shopping at this internet...
March 5, 2021
Previous review

Thus far, I have enjoyed shopping at this internet merchant.

Date of experience: March 5, 2021