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The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
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The clothes I bought online are of good quality, the sizes were great and the shipping was fast considering I live a bit far away.
I would be happier with "even exchange".
I have to pay to return the item which is the wrong size!
Lilicloth has a variety of items that appeal to me. I hope the quality is as good as represented in the photos.
Very easy to order, I received my order quickly. I am so glad I found this place on the internet, I will order more clothes from here!
Size chart is not accurate. I ordered the same size in two different shirts and one fits and the other is way too small. I've injured my leg and can't take my items to the post office or UPS to return/exchange. Extremely disappointed!
Amazon is a great one-stop shopping tool that helps save money through price comparisons.
Very good prices and large selection. Quality not as nice as you'd hope but good for the price.
Love the funny tee shirts. Takes care of a lot of Christmas presents and I hope everyone will have some fun with them and get a good laugh!
Most ads too heavily laced with vulgar language. Fabric felt odd at first, but my wife loves it, so that's what counts.
Sorry for the inconvenience!
Could you please send us more details about the problem to check?
Great too for Halloween! Hot one for me and one for a pal. We both love ‘em!
I decided to come back, as you have funky clothing and I want to dress young not like an old woman even though I am 75. I will shop again in 2022,
First Time I have purchased clothing for myself online. I would like to know what standard shipping is?
First Time I have purchased clothing for myself online.
Hopefully continues to be good.
You would get better responses if you didn't insist on 50 characters
Good reviews are short
Too complicated. The shipping was good, received in plenty of time. But really didn't care to much for the garments finished edges.
Sorry for the inconvenience!
Could you please send us more details about the problem to check?
Beautiful shoes, they are a brilliant product, I cannot stress enough how comfortable they are and how light they feel, especially in the sun! The price is worth it. I couldn't be happier with your online purchase and service.
Very easy shop first time around, product arrived promptly and is most comfortable; fits as expected
I received exactly what I ordered in this online boutique, a nice fitted dress. Decent quality, fast service, and reliable shipping. Easy to use website, no complaints. Thank you.
I hope this is not one of those Fraud companies. Pretty sick and tired of being disappointed.
I hope this is not one of those Fraud companies. Pretty sick and tired of being disappointed.
Answer: Sorry for all inconvenience. We have cool design, good quality and reasonable price. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We are a legit company. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We have cool design, good quality and reasonable price. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first. You`ll find the size chart under product details. You can compare the measurements with the clothes you usually wear. Hope this will help.
Answer: Hi Ronald, We always send order confirmation emails. Could you please double check if that email went to spam folder? Or you used a different email to place that order? If you have questions about your order, please contact us by email at [email protected] or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi jerry, Your order number should be HBKOD00393998. All our orders start with HBKQD currently. As we check, you asked for a replacement of size and we've done it as you requested. Your replacement order was shipped and delivered on Oct 13. If you have questions about your order, please contact us by email at [email protected] or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: We accept return on products,except for Final sale items and Underwear. Customers have the right to request a return within 15 days after receiving the product. ​Which item you need to return? Pls make a list of SPU and then we can handle it for you. Could you pls tell us the reason why you need to return it? If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at [email protected]. By email we will reply to you within 24 hours.
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at [email protected]. By email we will reply to you within 24 hours.
Answer: Unfortunately, phone service is not available right now. Sorry for the inconvenience caused, but we will consider having it in the near future. Your kind understanding will be much appreciated.We have email and 24-7 Live Chat service now(https://lilicloth.com/contact-us). The chat button is in the lower right corner of our website. All inquiries will be responded to within 24 hours. If you don't find our relpy, you can try to find it in spam list. Or you can contact us directly via live chat so that we can assist you in resolving the issue as quickly as possible.


Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.
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