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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Very simple and easy to order and was delivered in a timely matter!
Interesting and varied selection that made shopping fun! I had to check sizing on each item because that also varied. I wear small sizes, but many of the items were still bigger than what I would select.
Good products great variety fast shipping well made clothes
My experience with Lilicloth thus far was a good one. I made an error on the size on one item and do not have the paperwork to make an exchange for a correct size. That disappoints me.
Price could be lower and faster delivery. Navigation was okay.
I love reading the messages. This is my second order. Love the T-shirts.
It was fun reading all the T-shirt. Thanks! The T-shirts run small in size.
A very nice online clothing store! I ordered various tops with different styles and sizes, the staff was very helpful and knowledgeable. The blouses are very comfortable and pretty. I constantly get compliments when I wear them!
Page is loaded with misleading, ambiguous come-ons and hooks about price and shipping savings. Gotta read too much fine print to save any money. Which I did, but didn't save anything anyway.
US size chart is a nightmare; size "S" bust size is a 41? Really?
Thank you for your feedback.
Did you click on APPLY button to activate your coupon code? What coupon code do you refer to? Some discounts have requirements for use, you must reach the consumption amount before you can use them.
Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.
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Or you could send us the SPU number which you could find in the Product Details, so that we could doubel check the bust size for you.
If you run into any issues, please do not hesitate to contact us at [email protected].
Awful I hated it it didn't fit it was thin it was not anything like I thought it was going to be
I was unable to exchange sizes without added cost and considerable time. I also was asked previously to change my rating and you would give me 10% off of my purchase. I changed my rating but you made it impossible to receive the 10% discount. Your service needs to be better.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
For the 10% discount for the order HBKQD00407144, as we checked, a partial refund is under processing.
We are a trustworthy online shopping store.
I haven't received my order yet, but, the experience of ordering was good.
Waited several weeks for my delivery with no updates during the process
Sizing in the shirt i ordered ran small. Ordered an XL and it does not fit. This is the size i order from all other manufacturers
Your shipping cost are outrages. I wish you had a tracking method and current info where in the process the item is. Your products seem great, yet pricing and shipping are an issue. Would like to store shipping addresses for multiple locations. Cheap fabric. Burlap bag with a design.
The shipping cost depends on the destination and the weight of the package.
In addition, international logistics are much more expensive than any domestic logistics.
Besides, please track your order here
https://lilicloth.com/order-query
If you run into any issues, please do not hesitate to contact us at [email protected].
Lots of options; I am excited. I hope the items fit and are as cute as they seem to be!
So I used one top as a gift for my granddaughter - she was thrilled!
Nice top but, NOT a sweatshirt because It's very thin. It was shipped within a week and good communication. I ordered a size Medium (fits like a small) could of gotten a large to be over sized. I normally would get a small-medium.
Took my money and hasn't delivered... no resposnse... I have asked three times for order status without a response. Now I have called my cc bank for my money back... Stay away from this one
Thank you for your feedback and sorry for the inconvenience.
Could you please send us your order number to check for you?
If you run into any issues, please do not hesitate to contact us at [email protected].
Have to learn to manipulate your window information
Many funny sayings. Also many heartfelt sayings. Ordering was easy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and sorry for the inconvenience.
We have the items on sale as well, please check it on our website.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.