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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Spur of moment shopping for my wife. If I guessed right on sizes she will be happy. If sizes are wrong then I should have gotten the tee that said only talking to DOG today.
The blouses arrived the day before the expected date, with an extra sweater that I ordered in my box on a whim. Incredible boutique on the internet
Had trouble selecting size and color. Website kept jumping back to all selections
Great so far. For $11.00 shipping I expect very prompt delivery. Will that happen?
Loved all the shirts. Good prices. The jacket I got was thinner than I thought but still cute
You get what you pay for. Items look great on the website but are sub-standard. The fabric is cheap, and some of the hems are not complete. I was going to give them as Christmas gifts to family but decided against it as they are generally of poor quality. I decided to give them to the local thrift store instead as my donation.
I found so many shirts I wanted and a great variety of colors. I wasn't happy to discover all of the items I ordered were made in China. The quality of the fabric was not what I expected. I was thoughtful as to the measurements since this how the sizing works and still I had items that were huge or small. I had been nervous when they didn't have standard American sizing and now I know why. If I had purchased from a site where I could return locally most all of my I order I would. The order took FOREVER once shipped.
Simple and quick. Purchase was easy, not complicated. Delivery of items was prompt.
I had problems with sizing; sizes were smaller than I expected.
It was easy to look through all the different products you offer. Easy to get just the right color and size. Easy to pay.
I had a little difficulty navigating your site. Once I selected an item & placed it in the cart, it was difficult to go back and look at other items to also add to the cart.
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I love the ease of shopping and ordering. I was disappointed that all of the shirts are too small. I normally fit a 3X with room to spare. These were all snug and tight, so I can't wear any of them. So, I am very disappointed because the shirts I ordered were so cute.
Trouble going back to shopping after adding to cart. Trouble getting correct discount or sale price when buying 5 or 6 items. Never saw shipping choices, was assigned standard shipping, may have chosen faster shipping reason but may not shop here again
Sorry for the inconvenience!
Could you please send us the screenshot for your shopping problem to check?
One order can only get one discount and you have enjoyed one.
Sorry， but we do not provide express shipping service now.
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The t shirts arrived in a timely manner and they were packed nicely.
Easy to order. Fast shipping. Great tracking. Unfortunately 1 tshirt is made of rayon and looks cheap and nasty
Very pleased with the 2 tops and shoes I purchased.
Nice clothes, I had a problem with my shipment and it was solved without problems, great help from customer service, the dress and skirt I bought are of excellent quality and design.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.