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Lilicloth

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

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96,082 reviews

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Georgia
1 review
0 helpful votes
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No confirmation on order.
October 28, 2021

Hi! I never received a letter of confirmation for my order. Felt like I was left hanging. I did receive my
Order and only liked 1 out of 3 shirts. I will give them away. (Total order $75). I have no interest in sending them back.

Date of experience: October 28, 2021
GB
1 review
0 helpful votes
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Gaynor is happy with current orderr.
October 28, 2021

Ok thanks but previous orders were too small! I ordered what I thought was my size but could not get the dress over my shoulders. Will give them for xmas.

Date of experience: October 28, 2021
Virginia
1 review
0 helpful votes
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Gift Giver
October 27, 2021

Very nice selection of gifts, ideas for gifts and timeliness of shipment!

Date of experience: October 27, 2021
Missouri
1 review
0 helpful votes
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Too small
October 27, 2021

These ran too small, hope to return for refund but don't see this option? Please assist with what I do.

Date of experience: October 27, 2021
Texas
1 review
0 helpful votes
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Disappointed
October 27, 2021

The material on some is flimsy. One was a dress length instead of a top. I did not receive one of the jewelry items I ordered.

Date of experience: October 27, 2021
GB
1 review
0 helpful votes
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Recently, I was lucky enough to find this website to buy clothes online. I was going to ask some quick questions about sizing, but soon I had a lot more general questions, customer service responded with kindness and patience. Thank you very much, the order arrived on time and in perfect condition.

Date of experience: October 26, 2021
Texas
1 review
0 helpful votes
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Shirts
October 26, 2021

Interesting designs--------------------------------

Date of experience: October 26, 2021
Florida
1 review
0 helpful votes
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So far so good
October 26, 2021

Sizing is confusing but getting better. Wish I got coupons that I actually use

Date of experience: October 26, 2021
Australia
4 reviews
2 helpful votes
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J'adore parcourir le site Web, très facile à naviguer! Beaucoup de très bons articles et les tissus sont doux et beaux. Le service client était exceptionnel. Je vais certainement les utiliser à nouveau à l'avenir.

Date of experience: October 26, 2021
Australia
1 review
0 helpful votes
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Lilicloth tshirt purchase
October 26, 2021

Excellent but am unaware if it will fit due to possible o/seas fittings

Date of experience: October 25, 2021
Florida
1 review
0 helpful votes
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First Experience
October 26, 2021

Hoping for good fits. Great deals. Shipping stings a bit but too tired to try and add items to order.

Date of experience: October 25, 2021
Texas
1 review
0 helpful votes
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Clothing Review
October 25, 2021

Liked your Clothes will purchase again, shared with friend.

Date of experience: October 25, 2021
Illinois
1 review
0 helpful votes
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Easy to shop
October 25, 2021

Very Easy to order from and to get your package on time

Date of experience: October 25, 2021
California
1 review
0 helpful votes
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Love it! Great way to shop with no traveling, putting up with public, just relax at home on my computer!

Date of experience: October 25, 2021
Illinois
1 review
0 helpful votes
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Shirts
October 25, 2021

Your shirts are nice just the largest size runs small

Date of experience: October 25, 2021
Washington
1 review
0 helpful votes
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First Order
October 25, 2021

Reasonably easy to order, slow delivery, quality good but not as expected, product much lighter weight than I expected.

Date of experience: October 25, 2021
Michigan
1 review
0 helpful votes
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Unique items
November 24, 2021

1.99 for shipping is absolutely ridiculous That should say 11.99 for shipping is ridiculous

Date of experience: October 24, 2021
Miss W. Lilicloth Rep
over a year old

The shipping cost depends on the destination and the weight of the package.

In addition, international logistics are much more expensive than any domestic logistics.

Hope you can understand.

Missouri
2 reviews
0 helpful votes
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Checkout was a little confusing. Don't like the fabric.

Date of experience: October 24, 2021

First time ordering
October 11, 2021
Previous review

First time ordering - navigating site was a little difficult - but then I'm a technology idiot!

Date of experience: September 11, 2021
California
1 review
0 helpful votes
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Slower than Slow
November 23, 2021

You throw so many banners and pull-downs and crap in front of your shoppers, it's miraculous anyone can actually finish their $#*!ing order!
Awaiting delivery from you folks is excruciating. I understand that shipping problems and customs are a tiny amount of excuse, but over TWO MONTHS for a simple shirt?

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 24, 2021
Miss W. Lilicloth Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

California
2 reviews
0 helpful votes
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A good way to shop
October 24, 2021

Fast & easy, lots of choices and great web site for sure.

Date of experience: October 24, 2021