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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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First order arrived okay, but the sizes were completely inconsistent. 3X long sleeve is fine, 3x short sleeve t-shirt was way too small (I'm returning it.) And an XL long sleeved is almost a 2X. Who has the size standards for your company? Lillicloth needs to get the sizes uniformly the same, especially if they are selling to Americans! I won't be ordering again because I can't be sure anything will fit!
Quick and easy and I like the shirts you have. I like to shop on line.
Easy ordering
Lots of colour selection
Great communication
First time shopper! So far so good! I like what I see on lilicloth and plan to make this a frequent site to visit if this first purchase continues to go smoothly! Thank you!
It was okay for the first time. The threading in the sowing could be reinforced.
Finally, someone made a website that is user friendly and therefore got me to buy more of their products
Thanks! Please send them quicker than my previous order! I think it took almost 2 months...?
Search engine could use some refinement...
They have some unusual things that I haven't seen elsewhere
Smooth and fast. For the rest? Like the title says
Very good! Shipped in time considering all the national problems with shipping goods.
Beautiful products - let's see how they are when i receive them.
Awesome. Easy to order and received in timely manner.
Easy navigation, seamless checkout process, and ability to edit items in cart.
Good so far. Seem to be good quality. Did not like the material of one shirt (was not a cotton blend- but I'm sure I should have read the description more carefully). Fast delivery.
Several items i really liked timed out and fell off my cart before i had a chance to check out. Disappointing!
So far - So good. Got everything within a month, seems to be exactly what I expected.
Okay a liitle frustrating sometimes...
We are pleased with the T shirt and like the quality.
Your shirts looked good, but were very thin and way to small. Not suitable for males, more like women's wear. I have been waiting on a return label!
The clothes looked great and the prices were greater. Items tore before putting them on. The clothes labels said dry clean only. The t-shirts were cool but way smaller than the size I chose. Nothing from the shipment went on vacation with me even though they arrived in time. I feel that I wasted my money.
Delivery was fine, but the product description wasn't accurate. I thought it was a sweater type shirt. But it's nylon or polyester. Colors not true to photos shown
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Size of items from different designers differ. ​Sorry that they did not fit your body shape.
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