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Lilicloth

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

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96,082 reviews

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Mexico
1 review
0 helpful votes
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Pedido incompleto
November 6, 2021

Hola, compre, 2 camisas rout 63 manga larga y un rutm manga corta y esta no llego.

Date of experience: November 6, 2021
Arizona
1 review
0 helpful votes
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Such a Scam... beware
December 6, 2021

OMG... what a scam. They should just say they don't make clothing for "larger" people. I ordered a 3X top knowing I wanted it very big. What a joke. I'm not sure it would have fit a size 10 person. Then, if you want to return, they tell you this long story about the costs and time, so you might want to just take a 15% refund and keep the top. All of which is poorly and cheaply constructed. Totally my fault. I should have read the fine print and recognized it's coming from China. Just beware... it's not a good company

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 6, 2021
Miss W. — Lilicloth Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Could you please send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

Illinois
2 reviews
0 helpful votes
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Cheap materials
November 6, 2021

Fabrics used in the tops are very cheap/flimsy. Sizes run on small side.

Date of experience: November 6, 2021
GB
1 review
0 helpful votes
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Something Different
November 6, 2021

Very pleased with the items I purchased. I will buy from this company again.

Date of experience: November 6, 2021
Australia
1 review
0 helpful votes
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Kim from Perth Australia
November 6, 2021

Excellent easy experience
Clothes were true to size and I ordered bigger and they were too big… so don't make that mistake!
Very happy tho overall.

Date of experience: November 6, 2021
Washington
1 review
0 helpful votes
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First Impressions
November 6, 2021

My order was a gift for my wife. She wears a USA small. She likes the clothes a lot the only negative is she feels the size small is baggy on her. All 4 garments fit the same.

Date of experience: November 6, 2021
GB
1 review
0 helpful votes
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From the beginning it was a wonderful experience. In the end, and after seeing many designs, it was reduced to two dresses. A difficult choice as everything is fabulous. So since this special dress is for a special occasion, I decided to shop online again here.

Date of experience: November 6, 2021
Washington
3 reviews
0 helpful votes
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Great Wearable Gag Gift
November 6, 2021

Wish I could have it shipped to my sister -- a gift to bug her about getting older, but still younger than I am!
She'll be getting it at Christmas. The website was easy to navigate.

Date of experience: November 5, 2021
Mississippi
3 reviews
0 helpful votes
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Not a home run!
November 5, 2021

1 item was not correctly sized, and 3 items were not as shown

Date of experience: November 5, 2021
Michigan
1 review
0 helpful votes
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Right items, wrong sizes
November 5, 2021

Items were nice and what I ordered, but all were sized wrong. One top marked m had to have been xxl. Another was marked 2xl and should have marked s. A dress, although the right size, puddled on the floor.

Date of experience: November 5, 2021
Canada
1 review
0 helpful votes
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Efficient service.
November 5, 2021

Website is attractive and accurate.
Could use a "Return to Shopping" button.
Very pleased overall.

Date of experience: November 5, 2021
Wisconsin
2 reviews
0 helpful votes
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Nailed it!
November 5, 2021

Love the shirts! The messages are so much fun and really typify me!

Date of experience: November 5, 2021
Canada
1 review
0 helpful votes
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Perfect for a good time
November 5, 2021

Easy, fast Site is a little difficult to navigate.

Date of experience: November 5, 2021
Texas
1 review
0 helpful votes
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Just as advertised
November 5, 2021

Easy order and received! Just as pictured. I went by measurement's not normal size I buy but all fit.

Date of experience: November 5, 2021
Arkansas
1 review
0 helpful votes
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Sweatshirt
November 5, 2021

I kept waiting for an email for the ETA but never received one. Package just showed up one day.

Date of experience: November 5, 2021
Canada
1 review
0 helpful votes
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Looks lovely
November 5, 2021

Easy, fast selection and ordering system, thankyou
Took a while to be delivered over 1 month

Date of experience: November 4, 2021
Oregon
1 review
0 helpful votes
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No comment
November 4, 2021

These products are great fun, but not the quality I would have hoped for.

Date of experience: November 4, 2021
North Carolina
1 review
0 helpful votes
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Very easy
November 4, 2021

There's so much to see! I love it! Will definitely order from again.

Date of experience: November 3, 2021
New York
1 review
0 helpful votes
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Too expensive mailing! Too long a wait to receive!

Date of experience: November 3, 2021
Miss W. — Lilicloth Rep
over a year old

Sorry for the inconvenience!

The shipping cost depends on the destination and the weight of the package.

In addition, international logistics are much more expensive than any domestic logistics.

Hope you can understand.

Oregon
1 review
0 helpful votes
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Low quality
December 4, 2021

T-shirt fabric Very thin and cheap. Design on shirt fronts are nothing more than iron-on transfers, not screen printed. I'm sure half of it will peel during 1st laundering.

Date of experience: November 3, 2021