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The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
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Hola, compre, 2 camisas rout 63 manga larga y un rutm manga corta y esta no llego.
OMG... what a scam. They should just say they don't make clothing for "larger" people. I ordered a 3X top knowing I wanted it very big. What a joke. I'm not sure it would have fit a size 10 person. Then, if you want to return, they tell you this long story about the costs and time, so you might want to just take a 15% refund and keep the top. All of which is poorly and cheaply constructed. Totally my fault. I should have read the fine print and recognized it's coming from China. Just beware... it's not a good company
Fabrics used in the tops are very cheap/flimsy. Sizes run on small side.
Very pleased with the items I purchased. I will buy from this company again.
Excellent easy experience
Clothes were true to size and I ordered bigger and they were too big… so don't make that mistake!
Very happy tho overall.
My order was a gift for my wife. She wears a USA small. She likes the clothes a lot the only negative is she feels the size small is baggy on her. All 4 garments fit the same.
From the beginning it was a wonderful experience. In the end, and after seeing many designs, it was reduced to two dresses. A difficult choice as everything is fabulous. So since this special dress is for a special occasion, I decided to shop online again here.
Wish I could have it shipped to my sister -- a gift to bug her about getting older, but still younger than I am!
She'll be getting it at Christmas. The website was easy to navigate.
1 item was not correctly sized, and 3 items were not as shown
Items were nice and what I ordered, but all were sized wrong. One top marked m had to have been xxl. Another was marked 2xl and should have marked s. A dress, although the right size, puddled on the floor.
Website is attractive and accurate.
Could use a "Return to Shopping" button.
Very pleased overall.
Love the shirts! The messages are so much fun and really typify me!
Easy, fast Site is a little difficult to navigate.
Easy order and received! Just as pictured. I went by measurement's not normal size I buy but all fit.
I kept waiting for an email for the ETA but never received one. Package just showed up one day.
Easy, fast selection and ordering system, thankyou
Took a while to be delivered over 1 month
These products are great fun, but not the quality I would have hoped for.
There's so much to see! I love it! Will definitely order from again.
Too expensive mailing! Too long a wait to receive!
Sorry for the inconvenience!
The shipping cost depends on the destination and the weight of the package.
In addition, international logistics are much more expensive than any domestic logistics.
Hope you can understand.
T-shirt fabric Very thin and cheap. Design on shirt fronts are nothing more than iron-on transfers, not screen printed. I'm sure half of it will peel during 1st laundering.
Answer: Sorry for all inconvenience. We have cool design, good quality and reasonable price. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We are a legit company. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We have cool design, good quality and reasonable price. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first. You`ll find the size chart under product details. You can compare the measurements with the clothes you usually wear. Hope this will help.
Answer: Hi Ronald, We always send order confirmation emails. Could you please double check if that email went to spam folder? Or you used a different email to place that order? If you have questions about your order, please contact us by email at [email protected] or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi jerry, Your order number should be HBKOD00393998. All our orders start with HBKQD currently. As we check, you asked for a replacement of size and we've done it as you requested. Your replacement order was shipped and delivered on Oct 13. If you have questions about your order, please contact us by email at [email protected] or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: We accept return on products,except for Final sale items and Underwear. Customers have the right to request a return within 15 days after receiving the product. ​Which item you need to return? Pls make a list of SPU and then we can handle it for you. Could you pls tell us the reason why you need to return it? If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at [email protected]. By email we will reply to you within 24 hours.
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at [email protected]. By email we will reply to you within 24 hours.
Answer: Unfortunately, phone service is not available right now. Sorry for the inconvenience caused, but we will consider having it in the near future. Your kind understanding will be much appreciated.We have email and 24-7 Live Chat service now(https://lilicloth.com/contact-us). The chat button is in the lower right corner of our website. All inquiries will be responded to within 24 hours. If you don't find our relpy, you can try to find it in spam list. Or you can contact us directly via live chat so that we can assist you in resolving the issue as quickly as possible.


Size of items from different designers differ. ​Sorry that they did not fit your body shape.
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.