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The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
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Easy and nice photos for products. The website was easy to navigate.
Interesting when you change colors of something it changes the style, nee to be observant when ordering. Took a very long time to get product.
Loved Everything I got! All of the clothes fit perfectly!
I love the graphic tees, I just wish each color was not displayed individually.
It's always a risk purchasing a "size" on line. This one fit my wife perfectly. Have a wonderful Christmas!
Fun fun fun! Hhhhhhh nnnnn mmmmm,, m,,,,, kjhvbk, njkglk; dfnbvkljd
Your website is easy to navigate. Your shipping is not too bad for these days. And you did keep me informed on the tracking number. SO overall I would rate your company and you A-
I love the material on this shirt. Wish you could offer more with this material.
Thank you
Sandra Scott
I didn't get the woman's shirt I ordered but an orange and gray shirt that was certainly not what I thought I ordered. The dog t-shirt is thin and I don't think the lady I got it for will feel comfortable wearing it even tho it is very cute and exactly her. I'm sorry to say that I really don't care for the quality of your product. Very very pretty on the website but not the quality I was expecting.
Easy to navigate tracking data should be more prominent
I thought it would be 50percent off first order and this is my first. Agree
Nice site, easy to use. Popped up on Pinterest and liked the look.
Very good variety and reasonably priced. Didn't matter if you were looking for something unique or funny. They have an excellent variety and you can get almost any size.
I loved the selection of products. But the sizes were way off and some of the products was not what
I ordered.
I purchased several items and only 1 did not meet my expectation. I probably will not purchase any further items as they took quite a long time to receive and the product was cheaply made.
Love all the varieties; however, would like it so much better if the saying was shown and then have all the styles you could get with that saying.
Your 3X is not my 3X! Your 3X is more like a 1X or 2X. I like my clothes loose not stuck to my skin or stretched right across my stomach.
I would never have ordered from this company if I knew that returns are mailed back to China. After I get my refund I will have spent $46 to look at & try on the clothes, which didn't fit well at all.
Your claim/complaint/feedback is very important to us and to our designers.
We will do our best to address your concerns and serve your fashion needs.
Hate the chat screen that blocks the rest of the screen so you cant continue shopping.
Love the selection and being able to use PayPal to pay for my purchases.
Nice shirts, everything great. Thank you Loved the shirts and the humor,
Man oh man it was amazingly wonderful :)
I think delivery should have been much faster because it was not cheap.
Love your product selection and sense of humor
Bought a long sleeved shirt for myself promoting myself from administrator of the family to the coordinator of the entire $#*! show. Could not have said it better than your featured product. Loved it so much had to get a shirt for my sister who feels like she's old so i got the my sister is older shirt.
T- shirts are only decals. They feel plasticy... like if they were to go in the dryer, they feel like the letters would stick to each other.
Shipping is EXPENSIVE
Answer: Sorry for all inconvenience. We have cool design, good quality and reasonable price. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We are a legit company. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We have cool design, good quality and reasonable price. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first. You`ll find the size chart under product details. You can compare the measurements with the clothes you usually wear. Hope this will help.
Answer: Hi Ronald, We always send order confirmation emails. Could you please double check if that email went to spam folder? Or you used a different email to place that order? If you have questions about your order, please contact us by email at [email protected] or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi jerry, Your order number should be HBKOD00393998. All our orders start with HBKQD currently. As we check, you asked for a replacement of size and we've done it as you requested. Your replacement order was shipped and delivered on Oct 13. If you have questions about your order, please contact us by email at [email protected] or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: We accept return on products,except for Final sale items and Underwear. Customers have the right to request a return within 15 days after receiving the product. ​Which item you need to return? Pls make a list of SPU and then we can handle it for you. Could you pls tell us the reason why you need to return it? If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at [email protected]. By email we will reply to you within 24 hours.
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at [email protected]. By email we will reply to you within 24 hours.
Answer: Unfortunately, phone service is not available right now. Sorry for the inconvenience caused, but we will consider having it in the near future. Your kind understanding will be much appreciated.We have email and 24-7 Live Chat service now(https://lilicloth.com/contact-us). The chat button is in the lower right corner of our website. All inquiries will be responded to within 24 hours. If you don't find our relpy, you can try to find it in spam list. Or you can contact us directly via live chat so that we can assist you in resolving the issue as quickly as possible.


Sorry for the inconvenience!
Please email us the item SPU or the link of the product, so that we could check the problem accordingly.
If you run into any issues, please do not hesitate to contact us at [email protected].