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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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The shipping cost is too high and that made the shirt not worth the price
Most of the shirts were great but the printing on the free ones and the one I ordered for myself were poor quality. The printing was fuzzy and hard to read. I don't know that I would order from this site again.
Quick and easy and packaged well, did not like one of the colors I ordered grey and it was orange and the saying was not one that I had chosen
I was so excited to receive these, even though, it was after Christmas, but I was very disappointed in the sub I received and I was not please with the quality of the fabrics of all of the shirts. I will not order again.
One of the sweatshirts I ordered was not shipped yet and I'm assuming it is coming later. It took a month to get here and I'm not sure why but most of the products look fine. One item I did not order and it is huge was in there.
Great products! I had to change size of item I ordered. Done without hassles. Great service.
Great selection of products. Great prices, but shipping was very slow. I don't blame Lilicloth I blame Biden.
Hopefully it will arrive before Christmas in England
Nice products, way to long to wait for shipping. These were Christmas presents that didn't make it on time.
The size L sizing seems to be spot on and fits at the hips and shoulders.
They were sold out of M shirts for a lot of styles but customer service was able to help me find what I needed. I couldn't search by size on their website which they need to change/improve. I was hoping to get the shirt by Christmas but didn't receive it until January. I didn't realize it was coming from China.
Huge choice of designs from which to choose. Fun slogans that bring a smile.
Shopping online is tricky, it's hard to tell the feel of the fabric etc, so I might not have chosen some of the items I did. Overall it was a good experience. Product did take a long time to ship and deliver
Love the product but shipping charge exorbitant! Shirts good quality but not sweatshirts as ad claimed, at least by American terms. Wish I'd known I was ordering from UK before placing order.
Easy, fast, simple, will see after being washed how they hold up
1st order ever, seemed easy, but somehow my main items not shipped and not notified in an understandable way. So waited very long and then found out right before it arrived the tshirts for my event were not sent.
Pretty easy. Will wait to see how soon items arrive - if within the stated time.
Tee-shirts arrived. Won't order again. Were not finished - no hems on sleeves and bottom of shirt. Already starting to unravel. Were not cut on the straight of grain.
Dear customer,
Sorry that you are not satisfied with the item. It would be much appreciate that you can provide some photos of the items received so that we can check first. We will handle the issue with you if the items are defetive.
Sorry for the inconvenience.
We will keep improving our service.
We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at [email protected].
Pretty easy. Will wait to see how soon items arrive - if within the stated time.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Shipping cost of your order depends on the shipping distance and weight of the packages. We now provide free shipping service for orders reaching a certain amount (excluding pre sale items and final sale items).
So when your order amount is less than the certain amount you`ll be charged the shipping fee. Hope for your understanding.
Thank you for your feedback and sorry for the inconvenience.
We will keep improving our service.
We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at [email protected].