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Lilicloth

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

Instant Feedback

96,082 reviews

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Texas
1 review
0 helpful votes
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I was supposed to get discounts for buying multiple shirts and it looks like I didn't get those discounts

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 16, 2021
Miss W. Lilicloth Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

But as we check, you have got this item free of charge:

Merry Quarantine Christmas 2020 party shirt Christmas T-shirt, Christmas Gift, Holiday Gift Cute Christmas Shirt Christmas Family Shirt
Color: Black; size: M

Please note multiple discount codes cannot be used at the same time. Sorry for misunderstanding.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

New Jersey
1 review
0 helpful votes
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I'm waiting info on a return
December 16, 2021

I ordered 3 shirts all large. 1 shirt wouldn't fit a child and is marked large. I'm in the queue for a return label. Hopefully I'll get the return label
I'll let you know

Date of experience: December 16, 2021
GB
1 review
0 helpful votes
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Very pleased
December 16, 2021

It was very pleasant. I was very pleased.It was very pleasant. I was very pleased

Date of experience: December 16, 2021
Ohio
2 reviews
0 helpful votes
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Everything was great!
December 16, 2021
Updated review

Relatively easy. Didn't have any problems with the site!

Thanks~

Date of experience: December 16, 2021

It was okay
December 16, 2021
Previous review

It was okay. Some of it was hard to navigate.

Date of experience: November 16, 2021
Ohio
1 review
0 helpful votes
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Tshirts
December 16, 2021

Easy check out, little lengthy on shipping but turned out good.

Date of experience: December 16, 2021
Canada
1 review
0 helpful votes
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Happy Dad
December 16, 2021
Updated review

Great experience everytime... easy to shop for anyone in the family.My daughters and grand-daughters were very happy with the products!

Date of experience: December 16, 2021

Super interesting, easy and fun shopping on this site
December 2, 2021
Previous review

Super interesting, easy and fun shopping on this site

Date of experience: December 2, 2021
California
2 reviews
0 helpful votes
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Material Cut Shrunk Length
December 16, 2021

I was entertained the entire time as I read shirt fronts. Wish I could afford more. I was going to buy three of the MOUTH FACE shirt, but no discount for multiple quantity appeared on screen. Had it, I would've bought three for a trip if us to wear. Oh well.

Date of experience: December 16, 2021
Canada
1 review
0 helpful votes
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Yes I'm cold shirt
December 16, 2021

Thank you. Hoping for the delivery! I thought it would take longer to arrive. The shirt is a bit bigger than I expected. So it is not true to size. It is very loose fitting.

Date of experience: December 16, 2021
Texas
1 review
0 helpful votes
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Lilicloth review
December 16, 2021

Fairly easy to order. Took a long time to come. It was hard to follow when and where my shirts were. I am very pleased with the shirts. They are clever and the material is good!

Date of experience: December 16, 2021
Virginia
1 review
0 helpful votes
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However, there is no information on when shipment maybe made. In stock?

Date of experience: December 16, 2021
Massachusetts
2 reviews
0 helpful votes
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First order
December 16, 2021

Simple, satisfied, will order again. Products are excellent.

Date of experience: December 16, 2021
Australia
1 review
0 helpful votes
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Review
December 16, 2021

Very pleased with all items that we ordered and received

Date of experience: December 16, 2021
Canada
1 review
0 helpful votes
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Great choice
December 16, 2021

Absolutely a blast reading the shirts. Had great trouble not going way overboard.

Date of experience: December 15, 2021
Washington
1 review
0 helpful votes
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Your shipping rates are beyond reasonable and into the fleecing for the sake of taking on additional charges under the so called guise of shipping and handling.

For this reason, I doubt I will buy from your site again.

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 15, 2021
Miss W. Lilicloth Rep
over a year old

Dear customer,

Please note that we only charged the item's price and the shipping fee of your order, there is no handling fee. We suggest that you can check with your bank for extra fee.

Shipping cost of your order depends on the shipping distance and weight of the packages. We now provide free shipping service for orders reaching a certain amount (excluding pre sale items and final sale items).

So when your order amount is less than the certain amount you`ll be charged the shipping fee. Hope for your understanding.

Thank you for your feedback and sorry for the inconvenience.
We will keep improving our service.

We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at [email protected].

District of Columbia
1 review
0 helpful votes
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Too long shipping and nondescript material
January 15, 2022
Updated review

It took almost a month to arrive. I timed the latest given time to make my visit and give my gift but it arrived too late. I expected a sweatshirt type of fabric when it actually was nondescript. I was disappointed. There should be someway of describing the type of fabric as the photo does not do the job clearly.

Lilicloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 15, 2021
Miss W. Lilicloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


After my third try, it finally took my Credit card...
November 15, 2021
Previous review

After my third try, it finally took my Credit card number.

Date of experience: November 15, 2021
North Carolina
2 reviews
0 helpful votes
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It's OK
December 16, 2021

Shopping was easy, shipped in good time a bit disappointed that nothing was hemmed

Date of experience: December 15, 2021
California
1 review
0 helpful votes
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Following up on delivery was tough
January 14, 2022

Wanted by xmas - did not tell me while shopping it would not get here - no option with 10 days till xmas to upgrade delivery
I totally agree with this statement

Date of experience: December 15, 2021
Australia
1 review
0 helpful votes
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I found the site easy to navigate and good selection of product.

Date of experience: December 15, 2021
California
1 review
0 helpful votes
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Great!
December 15, 2021

My husband was thrilled with the shirt I bought him. Although he is an XL…I bought the XXL shirt! It was tight on him! Runs small. Oh well.

Date of experience: December 15, 2021
Connecticut
2 reviews
0 helpful votes
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Sizes were larger than expected
January 14, 2022

Should be some way to cancel order when it's not going to be shipped by the time you want it.

Date of experience: December 15, 2021