On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Ordered a sweatshirt and received a heavy t-shirt. Be careful on your order!
Ordering was good. Product is okay for what I want it for. Not something I would order for everyday wear. Doesn't fit quite the way I would like it too.
Terrible quality and comes from China so you have to pay shipping and customs fees to China to return. I wish I hadn't fallen for this scam site, the pictures made everything look so cute. Buyer beware!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I ordered several shirts because they looked interesting and the graphics were either beautiful or clever! Unfortunately, I should have paid more attention to the measurements. They are all at least one size too small. The beautiful sweatshirt is 2 or 3 sizes too small. Even the sleeves are too tight.
Also, when shopping, it would be more efficient if, when I used the back button, I was returned to where I left off instead of the beginning of the "catalog."
It would be more efficient if, when I used the back button, I was returned to where I left off instead of the beginning of the "catalog."
Love the products. Easy payment. Good choice of colors and sizes. Great graphics.
Love the items. Not the sweatshirt material I hoped for. Quite lightweight and colors gaudy
The shirts were the poorest quality I have ever bought, and to wait a month to get them fur gifts was ridiculous. Never see hop here.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Prices and shipping were higher than competitors.
Sizes were small for 3x, but not worth paying postage to return them.
Thank you for your feedback and sorry for any inconvenience caused.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
As we check, your previous order HBKQD00539887 was placed on Dec 21 and shipped on Dec 24 and it's been delivered on Jan 11.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I am not too sure which order this was. Yes, I know you provided the order number, but an "inventory" inclusion would be helpful and time saving.
I'll wait until the order is delivered--- the last one took a month to get there. The second order also took a month
I'll wait until the order is delivered--- the last one took a month to get there.
A bit disappointing--- you don't provide the item in men's sizes or in T shirts---
Was happy to find the "Retired 2021" shirt once again.
Never received discount. Tried several to get discount & if I knew I wasn't going to receive, I would not purchased.
With postage paid $150 for a bag full of rubbish!
One item is nothing like what I ordered, completely different fabric/print and is absolutely horrible. Another item sizing was way off - stated as 98/106/118 is in fact 94/94/94.
Remainder of order is of poor quality, most of them the fabric is like nothing I've worn before and I fear is highly flammable. Because they were in final sale am unable to return any of them so they have gone in the trash.
When I found the site I told all my friends - I have now warned them against this site.
Won't be buying from Lilicloth again and neither should you.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
First time and will do it again but the delivery was excesively long. Satisfied with the shirts but it took toooooooooolong to get them.
I was upset that only one shirt arrived before Christmas. The other Shirt finally got here today January 7,2022
Sorry for any inconvenience caused.
As we check, you emailed us on Dec 30 and we have received it and replied to your email? Any misunderstandings?
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
It was pretty good till I got to the SHipping cost...
I like what you have and ordering was easy. Hopefully the items will come in a timely manner
Was easy, good prices, great variety
Never again will I buy from you based on a lousy first order process
Thank you for your feedback and sorry for any inconvenience caused.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The orders were placed on December 8. They were both Christmas presents. One arrived 5 days after Christmas and the other arrived January 4. I paid over twelve dollars for each shirt's postage.
So many great sayings to choose from! Hard to decide which to get.
It would be great if the printing was on the back of the shirt. Is that possible? Also the sizes are very small. I ordered 3X but they are not an American 3X. Order 1-2 sizes larger than needed and it should fit.
I love these shirts and the different sayings on them!
It was difficult to get to the "pay now " button.
Both tops are adorable and I have gotten compliments on both!
Lots of choices and easy to select sizes, plus snazzy legends
Ordered on 12/7 to get shirts for Christmas, products finally delivered on 1/6. No communication from Lilicloth while waiting. Package tracking results were all over the place. I won't be ordering from Lilicloth again.
Thank you for your feedback and sorry for any inconvenience caused.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
We've always sent shipping notices when the parcels are shipped. Could you please check the spam emails in this case?
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Good experience, quick checkout via Paypal.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!