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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Some of the text on shirt photos is too small to read on the web site.
Some of the text on shirt photos is too small to read.
The cloth was soft and the design well done. It fit well.
Love the tees, but not the shipping cost. Considering the cost of shipping, I was disappointed when the men shirts were delayed nearly a month and they shrunk a little after the first wash. However, the ladies shirts were soft and didn't shrink.
Product is not what I expected, Can't read the lettering it is so small
Easy to order, have not got product yet so I can not answer
Don't like that it doesn't show shipping till weeks after the order is made
Love the T-shirt's.
This is a gift but I didn't have a gift option.
I wanted to say Happy Birthday and sign my name
It was for a chemist and he loved it.
My biggest problem was trying to find out where to return items that were a bad fit….I understand the return should be within a certain time frame but the web page had me going in circles until I finally got a response. The phone line was a dead end for that address as well. But I do love the products that fit and always get compliments on them. See you again!
The shirts that i ordered on two separate occasions were very nice using comfortable materials and good graphics. The only problem I had was in the delivery time, which seemed long from the time of the order
Really an excellent selection of t-shirt wisdom love it
Web site is easy to navigate and I love the selection
Still love Lilicloth and so happy to see St. Patty's Day shirts
Love the products and website ease of use
I love the quality of the items I have bought but I find the sizes vary. I'm a medium but sometimes have to buy a lg and then it's to big. Hard to return an item as can't get a response from customer service.
I have ordered before from this company and was satisfied.
Great experience with the company so far and good prices.
I like 3/4 to long sleeves and you didn't have a big selection
It was a fantastic experience. The choices and sizes were available.
Love the T-shirts. Great quality with awesome style. Some of the designs do fall rather small so be sure to go up a size.
The quality of the material is perfect. I ordered 5 t shirts and am very pleased with the comfort and fit.I have enjoyed the positive comments and the laughs. I have not received one single negative reaction. I received my order much quicker than was expecting. This is my first order but won't be my last.Thank You
Love all the prints and variety of shirts...the workmanship is one of a kind and very good
I like everything on checkout. The chose is fantastic
I like all the patterns on shirts also the material was good.
My dissatisfied with previous order 3 shirts came not finished.
It pleased me to find a product I liked. I liked some of the wording on the shirts. I will definitely order again!
5 weeks waiting and waiting for my 2 items. Was told when I inquired " just be patient" I am under the impression that deliveries are contracted out and obviously this was an unwise business decision.
Dear Customer,
We apologize for any inconvenience caused by waiting for your order.
Our team is committed to processing and delivering orders as soon as possible, but sometimes unforeseen circumstances may cause delays in shipping.
In some cases, we may prioritize shipping of ready items to prevent further delays. After checking, we can confirm that one item in your order was shipped. You can check the status of your order by visiting https://lilicloth.com/order-query
The other item in your order was delayed and has not been shipped yet. Please be assured that we are doing everything we can to get your order shipped out to you as quickly as possible.
If you have any further questions or concerns about your order, please do not hesitate to contact us directly via email at [email protected]
Best regard,
Mandy
LILICLOTH
Ordered 3 shirts
Came in two different deliveries on different days
No biggie
Good
Some difficulty navigating website
A small is way too large; bottom of shirt is almost to my thighs, and shoulders won't stay up. It's OK since I only intended to wear it at home. I won't oder any items again in the future.
My daughter liked hers, a size large, and it's a tad large for her too.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Sorry to hear that you are not satisfied with the product you received.
About the the issues you encountered when trying to read the lettering on the product. You may enlarge the image on the item's page. Or you can contact us directly, we will help to check the letter on the item.
Regarding any excuses you may have received, please contact us and let us know your specific complain. Please be assured that we will work to address any issues or concerns you might have in a professional and timely manner.
Once again, we apologize for any inconvenience caused and appreciate your patience while we work to resolve this issue. Please feel free to contact us anytime at [email protected]. Stay safe and have a good day!
Best regard,
Mandy
LILICLOTH