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LifePoints

2.0

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LifePoints Reviews Summary

LifePoints has a rating of 2 stars from 742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 335th among Work At Home sites.

service
240
value
237
quality
231
This company responds to reviews on average within 1 day

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Georgia
2 reviews
9 helpful votes
Follow Allan C.
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I just do not understand how every Blog all these guys that write about these companys, say that this is one of the best survey sites i hate to say that this is my number one for the worst survey sites and the funny thing is they would send me 10 to 15 survey a day but most of them you could never get on the site to take them. In 3 months i took 1 survey but every day i had 10 to 15 to take, But i would still Love to know how all these guys that write reviews can say that mysurvey is one of the best. How much are they getting paid to say that they are good.

Date of experience: April 8, 2016
Australia
1 review
18 helpful votes
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A Complete Rip Off!
March 27, 2016

I'm completely fed up with this site. A number of times I have finished surveys and not received my points, despite complaining. The last straw was when I sat for almost an hour to try and get 500 points which have not been added to my total. I also hardly ever qualify for their surveys any more. The latest thing is to get as much information up front and then they tell you haven't qualified.

Date of experience: March 26, 2016
GB
1 review
9 helpful votes
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Most of the time - when you get through thepbvious initial screening questions on demographics etc - they will now take you through maybe 15 or 20 screens of questions, occasionally more, capture loads of valuable data and then tell you that the quota if full or you didn't meet the criteria. You could spend 20 minutes answering a survey and then get nothing for it - They'll do anything to avoid allocating points. I don't think it used to be like this but it certainly is now.

Date of experience: March 26, 2016
Virginia
1 review
6 helpful votes
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I have been with this survey site for quite a few years. For me the site has become difficult to login to. Today I finally was able to take two surveys and at the end I got no points because it stated that I had already taken the surveys. I hope that they improve.

Date of experience: March 25, 2016
GB
1 review
13 helpful votes
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TOTAL SCAM, they deactivated my account with no reason and no explanations. I did not have chance to redeem the points I've collected. Just a waste of time and efforts

Date of experience: March 24, 2016
California
1 review
18 helpful votes
Follow Justin J.
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Hello I have been a member of mysurvey for a long long time taking surveys for a long time and suddenly my account is inactive? No warning nothing. I am a professional, always take my time and I answer all questions honestly and truthfully. Whats even more disappointing is that they do not contact you or even give you a heads up.

If My survey reads these please reactivate my account *******@nortridge.com Thank you for your time.

Date of experience: March 7, 2016
GB
1 review
5 helpful votes
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Not happy
March 4, 2016

I have been a member of My survey for a number of years. But lately they are really getting on my nerves. Either I fill in a survey says for about 20 mins and when it gets to the end and I press the submit button it comes up as an error. I complain about this but dont give me my points. Or I am promised points for filling a survey and instead I get prize draw entries, but I never win anything. As soon as I get enough points for my next voucher after that im closing my account.

Date of experience: March 4, 2016
GB
2 reviews
9 helpful votes
Follow Dolly H.
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This site is an absolute waste of time! You are invited to participate in surveys to earn cash through a points system, easy enough I hear you cry, lets do it! The flaw in this system is that you never get to complete a survey, it goes something like this- you waste 5 mins of your time answering questions, then you won't qualify, or the survey is full, or you don't have Adobe( they are aware your using a tablet) or the survey is now closed. I made ten unsuccessful attempts to complete a survey. Don't really know why I was doing in the first place to be honest, It confirmed my thoughts dull, boring utter waste of time. Spend your time and the little money you do have on something far more constructive!

Date of experience: March 1, 2016
District of Columbia
1 review
8 helpful votes
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Frauds
March 1, 2016

I feel like a fool because despite reading awful reviews about thus site, I decided to give it a try.
Well Took this very first survey and after painstakingly reaching 'finish', I was told that I had already taken the survey. Please note this was my first survey and i was shown the door only after finishing the survey!

Date of experience: March 1, 2016
California
1 review
9 helpful votes
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Deactivated for no reason
February 24, 2016

I can't get into my account and have no idea why it is"no longer valid". I had points in there. What a waste of my time. I emailed *******@mysurvey.com and it bounced back. I set up a new account with a different email but I would like my points that I earned.

Date of experience: February 24, 2016
Ohio
1 review
6 helpful votes
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VERY DISAPPOINTED!
February 21, 2016

I joined my survey a few months ago and thought it was pretty good at first even though it took awhile to get enough points to get an Amazon gift card(which came in my email less than a week later.) So i thought all was good. Then i guess i made the mistake of emailing them to ask a question. They did answer back. But then all of a sudden i would try to log on to my account and kept getting an error page.So i can't get in to my account and i had quite a few points again that i can't use. I've also tried to send them emails and as others have said they come back as undeliverable.

Date of experience: February 21, 2016
New Mexico
1 review
5 helpful votes
Follow K H.
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Most of the surveys are obvious fishing expeditions to find peole with money or young kids. I even had a "survey" ask about phone numbers for "classification purposes." Yes, folks, I fell for it, and that very same day I got a solicitor's phone call. After I gave this person a large piece of my mind I contacted the website; got 4 canned responses, and I shard that piece of my mind with them. They finally responded in what I would feel would be a manner of someone who actually read the complaint. They don't "pay" anything, just offer you points that you can trade in for gift cards, mostly. That's if you even get to finish the surveys; a large number of them get you "points" for their quarterly "sweepstakes" drawings, which is, in fact, nothing at all. It's a waste of time if you expect anything in return.

Date of experience: February 16, 2016
Australia
1 review
5 helpful votes
Follow Michelle N.
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Wow, lots of people seem to be having the same problem. I've had emails back and forward with them for weeks. They keet insinuating that I lied on a survey/ my information was wrong. I kept on insiting I was honest and all of my information was correct and asking for answers.

Today I got a different email back THREATENING ME saying they're going to report me for fraud? On what grounds? They keep tip toeing around and not giving me any straight answers and now that?

I had been earning those points for weeks and I had only just got to the $10 dollar mark. I'm thinking they deactivated me so they wouldn't have to pay. I'm disgusted at the threat i got when I did NOTHING wrong.

Date of experience: February 10, 2016
Australia
8 reviews
42 helpful votes
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It's a rip off!
February 3, 2016

GlobalTestMarket send me surveys all the time but I was always being screened out before finishing the survey. I sent them an email asking them to explain why they keep sending me these surveys if I can't finish them, after all it is my time that is being wasted plus costing me for internet usage. I never received a reply but I still received the surveys so one day I decided that I was going to see how many surveys I did before I finished one.
I wrote each survey number down as I started them and kept going until I finally finished my first survey. I was doing surveys for 9 hours and I did 32 of them before I finally got rewarded 25 market points! What a waste of time but a good learning experience. There is no way I could earn enough points for anything worthwhile.

Date of experience: February 3, 2016
New Jersey
1 review
8 helpful votes
Follow Loree L.
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I have been part of my survey for over 10 years. They made my account inactive years ago for no reason, I was able to get them to reactive it by calling them. Now my account has been inactive for well over 6 months. I have tried emailing them several times without a respond. Then the last time I emailed them my email gets return as "undeliverable". I haven't been able to find a phone number for them. It is very annoying since I had thousands of point saved.

Date of experience: January 26, 2016
Canada
3 reviews
17 helpful votes
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Well Run Site.
January 23, 2016

I give this 3 stars only because they pay. Being an American company I expected them to pay in American. Not the case. The pay in Canadian just to save some pennies. Just another business that you work hard at for little pay.

Date of experience: January 23, 2016
Canada
1 review
10 helpful votes
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It's all a scam.
January 23, 2016

It's a complete and utter scam. They take your time and don't compensate you for it. Avoid like the plague.

Date of experience: January 23, 2016
Florida
1 review
15 helpful votes
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Looks like I am in good company. I have been doing surveys for this outfit since before they were online. Back then you responded by snailmail. When, a few days ago, I responded to the usual email survey invite and my account was suddenly inactive, they did email back but it was not helpful. So I kept emailing them, several times and got the reply that a case was started in their new help center and a link to their new help center (which I cannot access because my account is inactivated). The reply also said that soon nobody will be able to get help by emailing them because they are making it so you have to go to the help center to complain! So if your account is inactivated they won't even have to hear from you. I had read in a review somewhere online that these guys were the #1 rated survey site on the internet. And they were good and quick payers, for me, until now. But in my book they are crap. Don't sign up.

Update: After about 2 weeks of silence in which I assumed they were done wth me, I received an email to the effect that my account had been fixed but if I tried to access it before 3 days elapsed it would deactivate again. I waited the 3 days and my account now works again. They are again sending survey invitations and I am taking surveys and receiving credit for them.

Date of experience: January 16, 2016
Virginia
1 review
10 helpful votes
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My account inactivated
January 13, 2016

All of a sudden my account has been inactivated with all the points i had accumulated, everything's gone... without any warning or reason. Just so disappointed with MySurvey. Contacted them with messages but no reply. Just so sad, was hoping on redeeming my points.

Date of experience: January 13, 2016
Tennessee
2 reviews
21 helpful votes
Follow Michele L.
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Poor
January 11, 2016

My account was inactivated. Oddly enough, I received an email to take a survey. I tried to retrieve a lost password thinking if I changed it, it would reactivate. Nope, no such email in their records. That makes no sense. I wrote several times, even found a phone number and left a voicemail. I have been ignored. I have earned points and took time to do the surveys. I have no idea why my account was inactivated and feel like they stole the points (translates into money in the form of cards to amazon, cvs, etc) from me. I would not feel this way if they even bothered to respond. I have no choice but to file with the BBB.

Poor company with no procedures in place to inform members of what's going on with their accounts.

Date of experience: January 11, 2016