LifePointsReviews 742

In the past 2 weeks, I have completed 3 surveys, tried to submit them and each time got an error message. Now their "Help" desk are claiming I didn't complete the surveys but was screened out - don't they think I know the difference? Before this, I have contacted them I don't remember how many times with the same problem. I am no longer willing to waste my time and will unsubscribe after I get as much of my money out of them as I can.

Mysurvey has turned into a scam site! You will complete a week long survey with various profile surveys and after you finally submit it will go to error. Then you will spend even more time messaging costumer service and they will copy paste messages and mark it as solved even though Its not! Do not waste your time with this site because I have worked for them for free plenty of times because this has happened before with the week diaries and surveys. They write you off saying it will take 6 weeks to look into it and if you don't get credit we will not have an explanation wtf?! SCAM. MEANWHILE other sites would literally just give you the daMN 400 pts so you could finally cash out for a dare I say it actual reward! Do not sign up for this ratchet scam site or do so if you want to waste time with supposed costumer service and work for free. It's a shame because it used to be a stand up company until it changed owner. I more then second everyone that's shared my exact experience it's not just my situation it's how it is for everyone here it goes to error after you submit to avoid getting any credit that you completed and worked for. Disgusted with this site!

When you do month long surveys, such as "My Purchase Diary", for a supposed 1000 points, and when you go to submit and mysteriously get an error message or other reasons you are not awarded your points, what does that tell you? My Survey is getting paid for its members to complete these surveys. When they can avoid awarding points, they keep the money. I completed two of these month long surveys recently, and in both cases, no points, and ridiculous excuses from them. Not any more.

That so-called Help Center is a joke. When you submit a complaint you get the typical copy/paste response from these jokers. They are apologetic about it and say they are trying very hard not to let it happen again blah blah blah... They consider the matter SOLVED and you still don't get the points. I've done this several times and get the same b/s reply. And if you do get some sort of credit, it will likely be like 10 useless sweeps entries. Has anyone actually won something with sweeps entries? I didn't think so.

I keep getting emails that I've qualified for Survey after survey, but when I click on all my waiting surveys, they NEVER load. I'm stuck at the "Waiting for mysurvey.com to load" screen. I've kept it up for hours and the surveys never load. Seeing all the other reviews, I am convinced it's a huge scam. I agree with previous posters; why do some many news sites and blogs continue to promote this company?

Like so many, I've been with MySurvey for a very long time and without warning or explanation, my account was also inactivated. And like so many, I would do surveys and log in regularly.

What really upsets me, not only was I an active member, I was in the middle of a product testing for them! Finally, the company who hired MySurvey for this test emailed me and asked me where I was!

I'm so disgusted MySurvey put me in that position. How they can sleep at night treating their loyal members like this is beyond me. And as many others, I've emailed them several times with no answer.

I did the online registration to do paid surveys, gave all my personal details and was simply told at the end that I was not accepted. No explanation, nothing! I felt like I had had my personal details extracted under completely false pretenses. I understand that they must have certain demographics that they're looking for but clearly educated people who are just wanting to supplement their income with a little extra do not form part of this! If this is you, stay away, you; re wasting your time!

If I could give NO stars, I would.

And I have over ******* points in my account when suddenly my account was no longer active! I received no explanation. I was able to log in this past Saturday. When I tried the next day it told me that it was inactive account. Bollocks! I've been with them for at least eight years. They will not respond to my questions regarding this, and I have been doing it every day since this happened. VERY UNPROFESSIONAL! STAY AWAY!

If they cancelled my account, they should at least have the balls to say so. This used to be my favorite survey site, but now I am very disillusioned.