Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LifePoints

LifePoints

2.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LifePoints?
grey stargrey stargrey stargrey stargrey star

LifePoints Reviews Summary

LifePoints has a rating of 2 stars from 742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 335th among Work At Home sites.

service
240
value
237
quality
231
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Jersey
14 reviews
36 helpful votes
Follow Deana F.
Unfollow Deana F.
Share Review
Report Review

In addition to the surveys on the site, you can also download a fun little app with extra surveys, like surveys on-the-go, where you survey while at the gym or restaurants. I've made about $150 so far.

Date of experience: January 31, 2018
Washington
4 reviews
10 helpful votes
Follow Anita M.
Unfollow Anita M.
Share Review
Report Review

The Good & Bad
January 22, 2018

My Survey was once my favorite survey but when I last reached my payout time they kept locking me out of my account. I tried several times to alleviate the situation. I finally got them to open my account long enough to spend most of my point rewards but then they locked my account again. I finally gave up on them.

Date of experience: January 20, 2018
Priscilla F. LifePoints Rep
over a year old

Hello Anita,

We're sorry that you haven't had a positive experience with LifePoints and we will gladly carry out a further review of your account.

Our development teams have addressed known issues related to the new platform and believe the majority of these have now been resolved.

Please open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - and quote 'SITEREVIEW' in your ticket so that we can escalate the matter with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
Ben

Florida
2 reviews
13 helpful votes
Follow NONEYA B.
Unfollow NONEYA B.
Share Review
Report Review

GlobalTestMarket SUCKS
January 9, 2018

They treat ppl like monkeys giving them bananas aka 80 points. So tired of clicking on a survey for them and it says 10 minutes and the survey says we have a fun survey for you that will take 34 minutes, NO BIATCH! I clicked on a 10 minute survey, WHY YOU LIE? Then at the end did you like our surveys HELL F-ING NO! The best way to deal with these surveys is to LIE so thats what I do. You wanna treat me like a POS, you get POS answers.

Date of experience: January 9, 2018
Rhode Island
2 reviews
17 helpful votes
Follow Maya A.
Unfollow Maya A.
Share Review
Report Review

Don't waste your time
January 2, 2018

I've spent hours answering surveys and finally cashed in a bunch of points for an Amazon gift card worth $25. Each survey, IF you qualify, is worth pennies. And I do mean pennies, as in less than a nickle.
Some of the surveys are quite involved. Many ask a series of questions and then notify you that the survey is closed or that you don't fit their parameters. You are awarded sweepstake entries in recompense, not points.
If you have nothing else to do with your day, by all means, go ahead and participate.

Date of experience: January 2, 2018
Priscilla F. LifePoints Rep
over a year old

Hi Maya,

We're sorry that you haven't had a positive experience with LifePoints.

Our development teams have addressed known issues related to the new platform and believe the majority of these have now been resolved.

If you are still experiencing issues, please open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new. Please quote 'SITEREVIEW' in your ticket so that we can escalate the matter with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
Ben

Canada
1 review
3 helpful votes
Follow Peter M.
Unfollow Peter M.
Share Review
Report Review

Just joined and I must agree with most folks complaining about this site. Their rewards amount to $0.10 each when and if you ever earn the rewards as seldom able to answer survey as some part way through you are not what they are looking for or the sit fails and you get no reward points. It is in my spam folder now and is automatically deleted. Would give them zero stars if I could.

Date of experience: November 29, 2017
Pennsylvania
1 review
6 helpful votes
Follow Robert M.
Unfollow Robert M.
Share Review
Report Review

Total Ripoff
November 29, 2017

You complete larger reviews in total then get error message and no credit. You almost complete entire surveys then get redirected and say you are not what they need!

Date of experience: November 29, 2017
Australia
6 reviews
11 helpful votes
Follow JILL T.
Unfollow JILL T.
Share Review
Report Review

No longer worth my time
October 23, 2017

Have been with my survey for a while have to admit i only get to complete about one in every 10 surveys, however recently i have not been able to complete any survey, at one stage i had 9 surveys sitting in my account to be completed unfortunately i could not complete a single one of them, i just keep getting told that the site was busy and to try later, or i got an error message, this has gone on now for over a week, this site has gone down hill, and i do not think it it wort my time anymore!

Still waiting for an explanation!

Date of experience: October 22, 2017
GB
1 review
4 helpful votes
Follow Ian H.
Unfollow Ian H.
Share Review
Report Review

Hopeless
September 27, 2017

Very slow to load. Often not available. A complete con. Stay away from it unless you want to become very frustrated

Date of experience: September 27, 2017
Tennessee
2 reviews
19 helpful votes
Follow Becky G.
Unfollow Becky G.
Share Review
Report Review

Very dissatisfied. Rip off
September 25, 2017

After many years & more hours & surveys than I can even remember I have accumulated a very good amount of points that I was ready to cash in for paypal so I could do some bill pay & granddaughter shopping only to discover that they I dont exist on there site... Have contacted them on Facebook & through FB Messenger only to get the we will help but I send all my info & get no response. If you are thinking of joining this site my advice would be DONT DO IT

Date of experience: September 25, 2017
Pennsylvania
10 reviews
31 helpful votes
Follow Paul L.
Unfollow Paul L.
Share Review
Report Review

Rewards Issue
September 20, 2017

I have accumulated a fairly large amount of points. However, the rewards page keeps telling me I am "unauthorized to redeem" these points. One "solution"was a falilure. Further requests for hep to Life Points are unanswered and not resolved.

Date of experience: September 20, 2017
Massachusetts
1 review
6 helpful votes
Follow Donjah d.
Unfollow Donjah d.
Share Review
Report Review

RIP OFF
September 15, 2017

They took my personal info and now I can't can't log into my account. I am freaking out. The stupidest $#*! about this is that I have linked my credit card to my the account

Date of experience: September 15, 2017
Mississippi
2 reviews
6 helpful votes
Follow Joe B.
Unfollow Joe B.
Share Review
Report Review

Rip Off
August 21, 2017

This used to be an enjoyable survey site, but they have gotten progressively worse over the last couple years. Server errors are the norm, with no points being credited for completing surveys. Reporting errors to them almost always results in denial of points. Bottom line is, even when everything is working as it should, you earn approximately $0.27 per hour, and much less than that lately.

Date of experience: August 21, 2017
Indiana
14 reviews
47 helpful votes
Follow Mellody J.
Unfollow Mellody J.
Share Review
Report Review

FRAUDS!
July 27, 2017

You WILL NEVER CASH OUT. They will take all your info then say you screened out. They will never get to that cash out! I had to delete my account. They should be ashamed of themselves.

Date of experience: July 27, 2017
Georgia
1 review
5 helpful votes
Follow David S.
Unfollow David S.
Share Review
Report Review

Rewards
July 11, 2017

Dont waste your time with this site they are nothing more than pondscum who will do anything to notnpay your rewards. They aren't worth your time. So dont waste it with t th hese idiots

Date of experience: July 11, 2017
Florida
1 review
8 helpful votes
Follow Youp D.
Unfollow Youp D.
Share Review
Report Review

I am vacillating on this. I have been a member for 15+ years. During my early years I only did a couple of surveys because I was working and the last thing I wanted to do was go from computer at work to computer at home. I am now retired for 5 years and have more time to take surveys. The surveys are interesting and fun. Some surveys concerning your health are too intrusive and I do not answer them. What I have noticed is that there are more errors on their part. Examples are "there is a survey waiting for you" then you click on the survey and it is "under construction". Then why even say there is a survey waiting? Another example is when you complete a survey you get an error message. Very frustrating. I read some of the reviews and noticed that I am not the only one who has had this problem. Other issues are the "mini polls" that will ask a question and you have 5 answers to chose from but 3 of the answers are blank or on the opposite end of the spectrum, you have the answers but the question is blank. Their IT people need to be replaced. And here is another issue: I am answering a survey and in the middle of the survey I get a remark that states "it seems you have already taken this survey". What!? And then the kicker is, the survey is then placed in your "surveys to be completed" category. And you can't complete it. I do not have any problems with receiving the prizes (check, gift cards, etc.) so that is why I will still stay with Mysurvey.com. But it is frustrating and will be a turnoff if you just joined and are encountering these issues. I truly truly truly hope they get their act together. Maybe hire some 5 year olds who know IT issues.

Date of experience: June 7, 2017
Australia
1 review
9 helpful votes
Follow Shay T.
Unfollow Shay T.
Share Review
Report Review

I recently joined my survey with promises of rewards given for each survey taken. I spent 2 hours joining up with all personal details, filled out many lifestyle surveys (unrewarded) which afterwards I awaited my next survey to complete to start receiving rewards. The next day I was blocked from my account and could not access anything. When I contacted them to see what the problem was I was sent an automated email again and again saying:
'Our system recognised a problem with your account information and for this reason it is no longer active. This is due to the data provided by you in the registration process not being in line with our panel membership terms and conditions. We are afraid that, according to our privacy policy, we cannot disclose any further information about our operational procedures'

I again contacted My Survey another way and was given no explanation or help whatsoever and have not heard back. This is obviously a huge scam to collect personal information, I'm disgusted this site is allowed to exist.

Date of experience: May 26, 2017
GB
7 reviews
6 helpful votes
Follow Neil B.
Unfollow Neil B.
Share Review
Report Review

Surveys 4 cash
May 14, 2017

Seems like a long haul to reach the goal but is well worth it in the end. Lots of surveys that cover a wide range of subjects.

Date of experience: May 13, 2017
GB
1 review
3 helpful votes
Follow Dee G.
Unfollow Dee G.
Share Review
Report Review

Well I joined mysurvey recently through my desktop. Surveys seemed ok but there wasnt an awful lot of them and it wasnt clear when you had been filtered out of a survey (which was usually after you had spent a fair bit of time on one) and I seem to think there was at least one survey that I completed but was not credited for. They emailed me to say I had won a fiver in the sweepstake but it was not credited to my account. So I emailed them saying it had not been credited. No reply. Then I noticed I stopped receiving any new "survey available" emails and a week or two after that I noticed that I could no longer log into my account. They seem to have closed my account without explanation. I have done a number of surveys and my account was closed before I had enough points to cash in so I have received absolutely nothing for my time. Also their android app is useless. I say avoid these fly by night con men.

Date of experience: May 10, 2017
GB
1 review
13 helpful votes
Follow DAVID R.
Unfollow DAVID R.
Share Review
Report Review

Avoid At All Costs!
April 3, 2017

One word describes this lot and that word is "Shysters"
You spend over one hour doing ONE Survey and when you are finished you click to receive your award, and, you've guessed it, an Error Message appears! One hour of YOUR time but no reward! Some people would describe this as "Fraud"!
Avoid!

Date of experience: April 3, 2017
Louisiana
2 reviews
7 helpful votes
Follow Darlene L.
Unfollow Darlene L.
Share Review
Report Review

Got back into site.
March 13, 2017

I would like to let you know how I got back into the mysurvey site. If you send an email to lightspeedresearch.com they will help you. I finally contacted them and they got me back into my account. They told me my problem was I needed a new password and since I have done that I have not had any trouble getting into my account. I hope this helps someone.

Date of experience: March 13, 2017