LifePointsReviews 742

Well, I was a member of MySurvey for many years. Only survey site that actually paid once in awhile. But months ago we were all notified that LifePoints would be taking over and whoop dee doo how much better it will be. Yea NOT.

First I could not even get in. Sent many support tickets, finally one day they were all answered with the exact same message I'm sure they sent everyone, site issues have been resolved. Ok, I tried and sure enough, got in no problem.

Then I took a few surveys. A couple I managed to finish, but several were very long, one at 20+ pages of questions, only to get at the end of it "sorry you did not qualify."
Excuse me but 20 pages IS a survey.
I let it go. Figured at this point I'd cash in what points I could, get to the next minimum and cash out and leave. BUT...

Again I cannot get in. I get "disable your adblock." (Which I NEVER had to do with mysurvey.) So ok, I disabled every block, pop up block, adblock I have. Still cannot get in. They have a link to instructions for those who might not know how to disable adblock, I do so didn't need any help but just to see I took a look. Well their instruction page is dated 2016 and no longer applies to today's version of Firefox. I took screen shots of all my stuff disabled and their note, and their outdated help page and submitted a ticket.
Weeks later again. And again... replied to their auto reply saying they would get back to me as soon as possible... over and over and over I did this.
I get sometimes 20 survey invites a day clogging up my email and once sent in a feedback ticket suggesting one daily email would be fine. AND that until my support tickets are answered I'm not even trying. I just delete them. ANSWER THE TICKETS.
Nothing nothing nothing...

Additional info... as of Nov 2019

I kept hammering them with tickets and replying to the few they answered. They FINALLY fixed the site so I could get in. Only needed 80 points to cash in and get out. But not anymore. They upped the requirement to cash in by hundreds.
So ok, I'll do a few and get my min needed. And again, repetitive nonsense...
Enter your age, gender, zip code. Well the zip might change but my age and gender? WHY can't they enter my birth date and gender and pre screen surveys on their end? Too much time filling in the same info over and over and over.
THEN... as has happened so often, I get through a survey. Some 12 or more pages about phones, or shopping habits, on and on and most of the time get to a "sorry you were screened out" note.
Well I FINALLY got my last 5.00 pay out. Way too much wasted time for 5 bucks. But I got it and DID finally cut myself loose from these crooks.

People seriously, don't waste your time with this. Picking up cans would pay better than this.

I've been using this site for about 3 months, at first it was great, I had a account on my home tablet and another at my computer at work, under a fake name, I averagely made about 30$ a week all together, I usually cash out 5$ PayPal ASAP! I never wait to get a higher payout. But recently my home account has no surveys, for over 2 weeks now, my work account only gives me 1 survey a day, for almost 3 weeks. It was fun while it lasted. 30-40 on my PayPal every Friday was a blessing. But for now I might go back to swagbucks..

This company is a scam. I did a survey where they asked me permission to have access to my computer webcam and audio. If I agreed I would be awarded 3000 extra points. I NEVER received the 3000 points - only 100 for doing the survey. I contacted customer service and they will not help me without a survey #. How can I give them a survey#? You sit there for hours getting screened out of one survey after another. When you are finally accepted to do a survey - am I really going to write down a survey #? If they were a legitimate company, they would be able to research this without a survey # and award me my earned points. It's just an excuse to cheat me out of the money I legitimately earned doing their survey. THEY ARE SCAM ARTISTS! BEWARE!

I just did a grocery survey worth 576 points that took me almost 2 hours of work (the time length on their surveys list page said 50min). I TOOK NO BREAKS! I finally finished it successfully, got to the end, and the redirect window popped up with "Session expired." So, of course, there will be no payment for this one! SCAM! This isn't the first time this has happened to me (but it WILL be the last!) nor the first time it's happened to other members. To be fair, I've earned a decent amount of petty cash from them, and always got paid eventually. I may try to stay with them a little longer but will only do shorter surveys for smaller point values. The major ripoff risk otherwise is just not worth it. PS - Customer service won't help in these cases, just offer their condolences for your bad experience, if they even get back to you at all.

They used to be good when they were NFO... National Family Opinion. I can't even access their site anymore. I have a new email, and I've requested twice to have it changed. No change. I have about $25 worth of points I can't use because I can't access their site. Their help response is: "to change your profile, please access the site". If I could do that I wouldn't be contacting your customer service. I'm fed up with them after using them for over a decade.

I've been completing surveys for DAYS and they are only recording some of them and then not giving me points for the vast majority of them. They OWE ME 400 points or more for surveys that I successfully completed. Also instead of giving me points this was ANOTHER issue not involving the missing 400 points. Instead of giving me points like it says that it WILL DO, they give me sweeps instead! If I wanted sweeps I would complete those surveys instead! They claim that you earn "points" but they either don't give you them at all, or they convert them to sweeps when they say they are points! ZERO dollars made

I have been with this site about 4 years earned quite a bit but after a while they terminate your account without warning taking your points with them. I contacted them and they told me I had requested to unsubscribe, I replied telling them that had had done no such thing and asked them why would I unsubscribe when I had £20 worth of points to redeem, but they did not reply. I re-registered 12 months later as someone sent me a link for the site, I used my new email address and was taking surveys with them for about 3 years and then my account was deleted again when I was nearing payout. I emailed them, they say the reason was something to do with my profile. I asked them for more info and they told me my profile info was incorrect and there system automatically deletes accounts if it finds discrepancies. There was no discrepancies in my profile I can assure you. The info required on profile is name, home address, email etc and it was kept up to date. All I can say is that they a deliberately deleting accounts to avoid payout and when questioned about it they act dumb and try to say that we have requested to unsubscribe or there are dependencies on profile all of which are untrue. Do not trust this site, it is a scam they have you giving up your time taking surveys and when you reach the payout amount you want they terminate your account without notice, and refuse to reactivate it, they are frauds

Took surveys for years and when you near a reward they terminate your account without any notice(they should have let me know by email according to their conditions) and without any chance to reopen the account!
After mail inquiry they claim i have breached their conditions with 'some profile info'.
They cannot or will not say what info caused the termination, they even claim it 'could' be of some survey results.
To me this is a scamwebsite

I finally found out why I am not receiving surveys from this site, they claim I (or someone else) is trying to sign in from another country! OK, I can believe that, it has happened to me with another survey site. Must be a problem with my ISP who sometimes shows up as being in the Cocos Islands for some reason, instead of Sydney. At least the other survey site notifies me of the problem, this site just de-activated my account, no notification, nothing. Now they have re-activated my account the the 2nd survey I did was for about 15 minutes and 100 points, but as soon as the survey was finished I was informed that my session had timed out. No points.
Must cancel this site and stop wasting my time.

I have made a lot of surveys and the truth is that I was very surprised because other sites don't have so many. I reach an amount of points with which I could claim 15 euros in my paypal account. I've been trying for two months now to take my money and I don; t think I will ever get it. I followed the procedure to claim it, I wrote a letter to the contact form, I also contacted them through their page on facebook. They simply blocked me! Do not waste your time!