LifePointsReviews 742

Used to be quite responsive & execellent, but no more. Feedback sent on 17 apr and get reply on 22 apr with no solution. Anyone experience been screened out after taking the survey for more than 20 mins? I did. Anyone experience completed the survey and been thanks for participate the survey but no market point been credited? Too many times market point not been credited, sick of making complaints and many times just wasting time completing surveys for them without given market points.

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Complete con. They never allocate your rewards and customer services are rude! I'd been with MySurvey for about 15 years and in the beginning, I couldn't fault them but in the last year or two, points not allocated, frozen out of surveys, I tried complaining but got nowhere and they wanted the no. Of the survey. I mean who writes down the no. Of the survey you're about to complete. I was so frustrated I deleted my account along with about £10 owed to me. AVOID!

I have given 1 star, if I could have given none I would have! On several occasions, they would get you to start the survey's and once you have answered questions, which often took me 20 minutes to half hour would then say, we have our quota and you get a big NOTHING in return for them screening you out. In other words, you are doing the survey for nothing. They also take forever to pay you and should do what the better market researchers do and pay you in multiples of say £10 instead of working for a whole year for £50 answering numerous surveys! Never again!

It is understandable to ask a few questions to see if someone is qualified to take the survey. Mysurvey.com will allow you to take and complete a 30-45 min survey and then tell you at the end that you did not qualify for the study. Why put me through 30 minutes of questions to tell me I'm not qualified and not compensate for time. You can tell by the level of questions they will use your data despite what they say. It's sad really that they can't cough up a few bucks as they originally promised. Please don't waste your time with them. Find a focus group to attend as they pay pretty good.

I managed over many months to get $50 in surveys. Only about 50% of the surveys gave any points. You go through a lot of work to have them reject you. Customer service non-existent. Always write down every survey number when you begin it because if there is a problem they wont help without a survey number, and then they don't help much anyway. The last 3 surveys I did I finished but rec'd error code. Never did get my points awarded. I finally gave up and cancelled them. Not worth the work involved for so little reward.

DO NOT sign up with this company. They lie about the time it takes to complete the surveys, usually about DOUBLE the time! Some seem like they will never end! They ask you a series of questions and you think your taking the survey due to the amount of time spent, the it just suddenly ends for no reason and your given a lousy 1 point for some sweepstake drawing that won't occur for months and obviously has thousands of entrants into it and doles out about 8 small prizes! Seriously. I've spent 2 hours doing surveys only to never receive credit for my time and no valid response when contacting them. One survey prompted me to allow them webcam use of me while watching an ad. I select NO, then it takes me to another page again encouraging me to select the webcam option and offering 250 bonus points for doing this. I hesitantly elect to do it, as I want to get to a reward level asap so I can stop be done. Of course, they lied and failed to credit me the 250 bonus points! No response when I asked where my promised points were. This company is awful, they are using people and lying. I plan to report them to the BBB. If you want to waste your time, then sure join, otherwise RUN!

I joined my survey a couple weeks ago and have spent a lot of time doing surveys. I had just gotten enough points to redeem for a $10 gift card. I decided to wait to redeem it to see if I could build up more points to get a higher value card. A couple of days after, I go to login and my account was inactive. There was no reason given and I sent an e-mail and never received a response. I wasted all my time and got nothing in return. I was locked out just as I received enough points to get anything this way they don't have to pay out. Stay away from this site.

They do not always award the points they say they will. I participated in a dog food survey that involved the research company Bovitz, Inc, who told me I would receive a bonus for completing all the surveys (more than 21) on time, which I did. Mysurvey.com did not award the bonus and has completely failed to respond to any of my inquiries about that failure. Bovitz has been completely ineffectual to remedy this. They do not contest that I qualified for the bonus but basically say it is up to mysurvey.com to handle the award.