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LifePoints has a rating of 2 stars from 742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 335th among Work At Home sites.
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I take my time with surveys, always answer honestly, and took my role as a panelist very seriously. After finishing a survey that would have gotten me enough points to cash out, I got a popup window saying "Membership Canceled. Please contact us if you have any questions." Really? No explanation, just kick me out so they can save $10. Total waste of time. I enjoyed it immensely until I was unceremoniously and undeservedly removed.
Reward is very Deley by providing promis day. Only time laps. I apply amazon reward 300 rs on 19/12/22 but lifepointspanal not provide my reward.
Hi Raj,
We'd love a second chance at providing you with the best support. Please submit a new Help Desk ticket and let us prove we can do better!
The LifePoints Team
Do not join they are incompetent and unprofessional,when it comes to paying out for rewards they strike you off.
Hi Michael,
Expanding the LifePoints Community holds great significance for us. We rely on our members, so when we have to deactivate an account because someone has violated our terms and conditions, we carefully consider our options to make sure it's the appropriate one.
The LifePoints Team
Been using Lifepoints for well over a year with no issues. In fact would have given a great review. Recently points were not adding to my account. I queried why, they fixed it. Great.
Then out of the blue account suspended for not meeting standards and they owing me about £150! I always answered surveys truthfully and honestly. I feel like I have been very badly treated.
Hi,
We are just as upset when we have to lose members. However, this is sometimes necessary in order to be the best we can be for our clients.
I contacted them to see why i had not got any new surveys for the last few months and they told me they had cancelled my account as i had broken the rules?
When i challenged them to say what rules i had broken and to show me i waited a few days and they came back to me saying they could not locate exact reason!
Very strange as i was just heading for my next voucher
They are nothing but liars and scam artists, i wasted my valuable time with these shysters!
Hello Terence,
Thanks for sharing your experience. As much as we hate to let any of our members go, but sometimes this is necessary in order to fulfill our commitment to our clients.
I email lifepoint twice I got no message from them I can't log in as I'm getting temporarily unavailable I would like to know what going on I got over ******* point
Hi Petrina,
We'd love a second chance at providing you with the best support. Please submit a new Help Desk ticket and let us prove we can do better!
I filled out surveys for several weeks. I answered honestly and consistently. Then my family got covid, so I didn't log in for about four days. They kept my $25 that I accumulated and deleted my account without warning because they said I wasn't answering with integrity. I answered honestly. I think they just didn't want to pay me.
We depend on our members and we can assure you LifePoints Panel is not a scam and we'd hope the thousands of people sharing their positive experience with us would be a testimony of this. If your account was inactivated it was due to a violation.
After spend 1 year in lifepoint website today he found that i have not Suitable for membership without any reason my account close, I also lost my hard earn point.
We are just as upset when we have to lose members. However, this is sometimes necessary in order to be the best we can be for our clients. If your account was inactivated it was due to a violation of our Terms & Conditions.
Got canceled without a reason or a chance to understand what happened. All the hard work is gone with no chance to get to my account to unsubscribe and delete my data. Privacy issues too.
Thanks for sharing your experience with LifePoints. We know that our feedback was unfavorable but was necessary to maintain the high standards we set for ourselves so we get the most accurate survey responses.
HI - I was looking to join another survey website to add to the 3 I already do,and one of my friends suggested Life Point where he said I could make a few bucks! Well, he was right about one thing,that I would make a few bucks (BUT VERY FEW!). In the 30 days since I opened an account, I have managed to complete only 6
Surveys! This represents 762 points,which is good for $7.62. This means that I am making 25 ¢ a day! THIS IS RIDICULAS! I am very sure that I am worth more than that, and I am wasting my time. It is no wonder that they only have 2.85 stars out of 5! I look for surveys 4 or 5 times a day,and never find very many,so I will give it another few weeks to see if it will improve,and if not, I will be deleting my account and getting the hell out of Dodge! Thank You.
Hi Russell,
Thank you for your feedback. We apologize we didn't live up to your expectations and promise to keep trying to do better.
For any questions regarding Membership and Rewards system we invite you to contact us via Support.
Kind regards,
The LifePoints Team
Like so many others, I'd signed up and had been enjoying completing surveys honestly and diligently. I'd completed a survey but instead of getting the usual confirmation message and points credited, I got a screen out message instead. I raised a ticket with support, believing it was a genuine glitch that would be easily sorted out. The next day my account had been cancelled with no explanation? A couple of days before I'd cashed out £5 which still hasn't arrived in my PayPal account.
If you're happy to donate your time for free, this is the site for you. If you are expecting to complete surveys and get paid for your time, don't bother, LP is a rip-off.
Thanks for sharing your experience. As much as we hate to let any of our members go, but sometimes this is necessary in order to fulfill our commitment to our clients.
Saya bener benar sangat kecewa terhadap lifepoint yang mana tanpa sebab dan tau permasalahannya mendadak saya tidak bisa login ke akun pribadi saya dengan alasan "keanggotaan lifepoints saya.sementara tidak ditemukan", 3x24 jam saya mengirim keluhan ini untuk tau apa penyebab atau mungkin ada kesalahan yang saya perbuat hingga saya tidak bisa login ke akun saya tapi pihak lifepoint pun tanpa ada keterangn dan penjelasan sampe saat ini belum merespon pertanyaan yang sudah saya kirim, dan yang lebih mengecewakan lagi kejadian ini terjadi setelah 2 hari sebelumnya saya sedang melakukan transaksi penukaran hadiah, saya tidak mempermasalahkan bilamana akun saya di tangguhkan ataupun tidak mendapat hadiah tapi ini bisa menjadi bukti betapa buruk dan kurang profesionalnya Lifepoints terhadap janji serta tanggung jawabnya.
Kami bekerja keras untuk memberikan Anda dukungan terbaik, Kalam. Maaf kami meleset dari sasaran kali ini. Silakan kirimkan tiket Help Desk baru agar kami dapat melihat lebih dekat dan mencoba memperbaikinya!
Never got reimbursed! I just wanted my $5 on Venmo and never received it. They asked for my phone number not my Venmo account.
So sorry to hear that you were not happy with the support you received, John. Please submit a new ticket to our Help Desk and let us make things right.
I applied to LifePoints through LinkedIn which is a reliable job search website. I did the surveys. Some were fun but some were super boring and long. I FINALLY reached my $5 mark which is when you can cash out. At that point I got kicked out! I tried logging back in and it said my account had been canceled and to contact LifePoints for more information. IN there Terms and Conditions it says that if your account gets locked out they can review it and easily reopen it for you. I put multiple requests in for assistance and they finally got back with me saying "Unfortunately, your membership and/or participation did not allow us to fulfill our obligation or meet the expectations we set for ourselves. Therefore, the original decision to close your account remains." This was after I requested that they tell me what I did specifically and they would not. I think this company is a SCAM. It takes 30-40 mins to complete most 100 point surveys. I wasted my time to only make $5 and then get my account canceled for no reason. It could've been great if they actually held their side of things and payed people accordingly.
Growing our LifePoints Community is very important to us. We depend on our members and when we have to inactivate an account due to a violation of our Terms & Conditions, it is something we take very seriously to ensure we are making the right decision.
My experience was somewhat different than most. I was never accused of deception or booted off of the app. I had accumulated three Amazon gift cards in about two days. Each time I accumulated the threshold amount I would cash out the points. I never let them build up. I was never paid for them. For each I received confirmation. It's stated on their website that the longest you wait for payment is ten days. It came and went. I wrote them about it and never received a response. I've had their app for just a few months. I've cashed out about seven times, altogether. I had been paid, previously. It was a surprise when this started to happen. It looks and started out as a legitimate way to make a few measly bucks. It's disappointing to discover that it's just another unhelpful, dishonorable, online scam. You may get paid or you may not. Also, I stopped receiving surveys. At first they decreased to a trickle. Eventually, they just stopped. Gosh, I sound like a jilted lover. I just hate deception in any form. If money is your motivation, I'd stay away. The pay for me was just under fifty percent.
Thank you for your feedback. We apologize we didn't live up to your expectations and promise to keep trying to do better.
I completed multiple surveys, spent at least 15 hours, gaining over 1300 points, and in the middle of a survey, LifePoints kicked me out and then cancelled my account so I couldn't get back in. I did nothing wrong...I was literally taking a survey and they booted me out in the middle of it and cancelled my account. I submitted multiple customer service requests asking why I was kicked out and why they won't allow me to at least convert the points already earned, over to a gift card. They literally kicked me out and wouldn't allow me in to claim the points already earned. They will not provide a resolution and stole the points from me. I received $0. LifePoints is a SCAM.
Hi Heidi,
We can assure you LifePoints Panel is not a scam and we'd hope the thousands of people sharing their positive experience with us would be a testimony of this. If your account was inactivated it was due to a violation of our Terms & Conditions.
Please raise a new ticket with our help centre quoting ‘SITEREVIEW-TP’ and we will do our best to offer you the best support possible.
Kind regards,
The LifePoints Team
I joined the other day hoping to earn some extra cash for my opinions. I took a few surveys and was liking the site, already having earned over $5. I went back the next day and find I am now unable to log in, being told so. I wrote an email asking what happened and how to fix it, yet nobody writes back. Though this is supposed to be a real, credible site, the lack of response is making me wonder.
Hi Matthew,
We work hard to give you the best support. Sorry we missed the mark this time. Please submit a new Help Desk ticket so we can take a closer look and try to make things right!
Thank you kindly in advance!
Kind regards,
The LifePoints Team
I had been a member for years, doing surveys to the best of my ability. I had saved up around $900 in points, and really enjoyed doing surveys. However, when I tried to log in, I found that my account was suspended. Customer service sent me the same blanket email saying that I had violated the terms and service. When I asked what violation had occurred, as I knew I had not broken any rules, they refused to explain.
It is frustrating to know that I spent all that time and energy doing those surveys only for them to take my points and ban me.
Hello,
Thanks for sharing your experience. As much as we hate to let any of our members go, but sometimes this is necessary in order to fulfill our commitment to our clients. If your account was inactivated it was due to a violation of our Terms & Conditions.
Thank you kindly for understanding!
Was five till they canceled my membership after redeeming two gift cards in a row. They claim it was because I didn't give them enough info. I'm sorry but my income and other personal things is not their business. I was sufficient in my survey giving and kept up my end of the thing. My one star will remain my review
Hello Chief,
Growing our LifePoints Community is very important to us. We depend on our members and when we have to inactivate an account due to a violation of our Terms & Conditions, it is something we take very seriously to ensure we are making the right decision.
Thank you kindly for understanding!
I changed my email simple enough we all do it, but to these clowns it impossable, i have contacted them many times to no avail, nothing. I have used them for years no problem but this is bad, i would close the account but there is over £40 pounds of my money in rewards in there and i cant get it. All because i changed my email. Do not use!
Hello Andy,
We're sorry you didn't have a great time with us. Let’s discuss how we can turn your experience around, please raise a new ticket with our help centre quoting ‘SITEREVIEW-TP’ and we will try to resolve your issue as soon as possible.
Thank you kindly in advance!
Kind regards,
The LifePoints Team
Answer: I don't think anyone has the answer for that one. There are a lot of us in the same boat. You can email 'Emma' but I wouldn't hold your breath for a reply. Just advise anyone thinking of joining My Survey not to bother.
Answer: It might pay for a little while, then judging by the reviews on here including my own, they deactivate your account giving no reason and if you've got money you haven't claimed you won't get it. If you pester 'Emma', eventually she sends emails telling you they deactivated your account because your account was used in another country or internet cafe. It would seem this happens a lot. I would say if you're going to try it, don't let any points build up before you cash out because you're likely to be disappointed.
Answer: I never felt this as a scam since I have already recieved my gift cards in a short span of time.
Answer: Typically it may take upto 5 days for the PayPal to transfer the amount to your account. One thing you have to note that the e-mail for the LifePoints account and PayPal account should be the same, which I faced due to which some delay happened to me.


Hi Maria,
We can assure you LifePoints Panel is not a scam and we'd hope the thousands of people sharing their positive experience with us would be a testimony of this. If your account was inactivated it was due to a violation of our Terms & Conditions.
The LifePoints Team