LifePointsReviews 742

I joined LifePoints few months ago. I was very happy to participate in the surveys but a month ago they close my account and accused me of not being legitimate. These accounts hit me hard as I think I am a very honest person

When you reach a specific points they delete your account for no reason.
Stay aweay from this site they dont even care about people STAY AWAY!

I'd been doing surveys for lifepoints for around 5 months. All was going well, I made £10 and redeemed my awards with no problem. A couple of weeks ago I tried to redeem another £10 to my PayPal account but an error message kept popping up. I wrote to customer support and 2 days later was told that my account has been deactivated and I'm unable to redeem my awards. The same thing seems to happen to a lot of lifepoints members so I really do think they're a bit of a scam. They can stick their points where the sun don't shine. Y live and Ipsos Isay are better options

Trying to cash out points for an Amazon gift card and kept getting an error message. Sent a note to help desk and the response is that my account is deactivated because "your membership and/or participation has not met our quality standards or membership requirements. Therefore, your account has been deactivated."

There is nothing in my survey history that indicates issues and Lifepoints owes me a $25 gift card. And, in fact, I was still receiving survey invites and completed the monthly My Telco survey without issue and received credit.

I feel this is Lifepoints way of culling their membership and keeping the profits for themselves.

Don't be fooled by them. They get you hooked and then they turn on you.

They started off fine and then reckoned they'd sent the rewards, when they blatantly hadn't, then surprise surprise I couldn't log in and my account had been closed so they got to keep the rewards and basically said I was a liar. Don't waste your time with them, they'll just rip you off

I have been with Life Points when they were called My Points...I have done both online and mail in surveys for years...this morning I received an email stating my membership has been deactivated due to 'terms and violations'. I have written a letter to Lightspeed Panel, Life Points' company and request an investigation and immediate reinstatement of my account...I have over 2000 points and was trying to get a Pay Pal payment for a least a week until this happened...I'M UPSET!

I used to love lifepoints. I was able to cadhout with them everyday at either $5 or $10 now it takes over a week to get enough points to get $5. The closer you get to cashing out the less surveys you get.
And when you try to cashout you cant. It never loads. It stays stuck on the loading screen.

I had been completing surveys from this company for a few years, and everything was fine, although always slow to pay out. However, on 15th January last I asked for €10 to be paid out and their system did not allow my claim. I contacted them and after messing around until today with lame excuses, today they blocked my account and stole the balance form it (€15, not much but still) with false accusations.

From the comments I have been reading here, I am at least glad that I am not alone. It seems I am one of many who have been faithfully completing surveys with this company for many years and then suddenly dumped without warning. With some lame excuse that I had committed fraudulent activity and tried to complete as many surveys as possible while not even qualifying for them. I am not even given any examples of what I supposedly did wrong. That is absolute rubbish! I didn't even qualify for most of the surveys that were on my page anyway. I used to think this was one of the best survey panels around but now I think they are among the worst. If this is what they do to long term respondents they are crooks, especially as I have also completed surveys with other panels as well for many years without any issues. I don't appreciate people who waste my precious time!

Let your survey and rewards points regarding the answers of the surveyor's quality in answering it.
More Power Lifepoint

After doing survey after survey for years, I was denied entry for "Suspicious Activity" on my account. No explanation of what the alleged activity was. DO NOT sign up with these people unless you want to earn points, then be denied access for no explainable reason and be greatly disappointed. Seems like they just want to turn over their survey base by throwing off the long-time contributors.

Surprise like everyone else my account was terminated due to a violation of their rules. I am not agree with your statements. I m good citizen of my country ad research scholar also so i know very well what is the opinion of survey. My all opinion are truthful and honest thats y i m disqualify by many surveys becz i have not doing any cheating give my own and actual opinion. On behalf of that i have earned 609 lp points. I am honest and active participant to survey questions. If u feel i m not like thts its ok u have a right to cancel my membership but u have not right to take any other ones hard earned cash.i read ur service rules there is nothing really at all except for, your account will be suspended if you don't use it for certain amount of days.( but i am regular one)

They threw me out for no reasons when I was about to redeem. Many people have the same complaint like me. Can't trust them.

After doing surveys for a year at $2 an hour I built up $165 worth of points, they refused to pay. Stealing from a retired senor citizen.

Im very disappointed at this website. Once I had enough points to redeem $10 dollars, they cancelled my account without any reason. I do not recommend at all this survey website. After all the hours I spent filling surveys, they just cancelled my account.

I was a member of life points back for years back when it was known as 'My Survey' 6 months ago they locked my account. When I inquired about it they said they would look into it but they have yet to provide me with an explanation. They said I could provide information to appeal but never explained why so I don't know what I could have done. I had over 5,000 points stores and lost it all. BE CAREFUL OF YOU JOIN. THEY MIGHT DO THE SAME TO YOU!

I created my membership and spent a lot of time taking surveys. Once I connected my Venmo and went back to taking another survey, they deactivated my account. When I contacted customer service, they have a blanket statement. I did all the surveys with much thought and answered honestly.

Here is their communication: After conducting an audit of your account, it was determined that your membership and/or participation has not met our quality standards or membership requirements. Therefore, your account has been deactivated.

When I pressed for specifics, they sent this: Unfortunately, your membership and/or participation did not allow us to fulfill our obligation or meet the expectations we set for ourselves. Therefore, the original decision to close your account remains.

I'm hoping my identity isn't stolen. DO NOT FALL FOR THIS!

I have been a part of Lifepoints for years and have gotten Amazon gift cards through them. However, they have canceled my account twice due to "suspicious activities" which I have no involvement in. I feel they are trying to get rid of their consumers who are trying and canceling their membership without any warning or reason, except with a lot of b.s.

They cancelled my account twice. Once for accidentally marking an email as spam, no warning! The second time for suspicious activity, they claimed I was falsely answering surveys. I didn't qualify for half their surveys! I lost my 1,500 points that I had EARNED! DO NOT SIGN UP WITH THEM! I have had no issues with Swagbucks, MyPoints, or inbox dollar!