Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LifePoints

LifePoints

2.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LifePoints?
grey stargrey stargrey stargrey stargrey star

LifePoints Reviews Summary

LifePoints has a rating of 2 stars from 742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 335th among Work At Home sites.

service
240
value
237
quality
231
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Australia
1 review
2 helpful votes
Follow Dianne L.
Unfollow Dianne L.
Share Review
Report Review

I had been with Global Testmarket and My Survey for over 10 years when they merged into Lightspeed. It started off great, but then the bugs came in and the communication was "Oh well, you just ca['t do that survey" when there was a problem, going as far as to say it was my computer when I had already completed appx 3 that day! I kept writing bak, wanting a real answer, so they kicked me off the site saying I had lied on a Survey. I was advised via a form email and when I asked them to elaborate, as I'm always truthful in Surveys, they refused to even answer me ad I lost appx $20 in earnings. Good if they like you!
===================================================================================
UPDATE

I had replied to the email asking if they could elaborate, as I am always honest and answer to the best of my abilities. I never received an email back, but today I DID get an email invitation and I am back on the site. So Thank you Lifepoints for not just writing it off and actually looking at it

Date of experience: February 20, 2020
Priscilla F. LifePoints Rep
over a year old

Hi Dianne,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our Support Team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
Ben

Texas
1 review
11 helpful votes
Follow Susan H.
Unfollow Susan H.
Share Review
Report Review

I've been doing surveys with Lifepoints for several months & am satisfied for the most part now. I usually loose about 500+ points monthly that I earn. You have to just chalk it up because you can't speak to a real person. I could go on and on and on but to let you all know that I have made more money than I have lost with them! The PayPal vouchers & Amazon eCards sure do come in handy.

Date of experience: January 30, 2020
Priscilla F. LifePoints Rep
over a year old

Hi Susan,
Thank you for letting us know and for sharing your thoughts and experience with LifePoints.
Your feedback helps us to get better.
Kind regards
Ben

Ohio
1 review
2 helpful votes
Follow Dean S.
Unfollow Dean S.
Share Review
Report Review

LifePoints is probably one of the worst survey companies to work for on the internet. I use several. I have NEVER received my earned gift cards without having to write nasty, very pointed, and direct comments on their website. They say they will send them within 5-7 days. Sometimes it is weeks and as much as two month while I wait patiently. However, when I challenge their honesty, integrity and tell them they are using "terrorist" tactics, they finally respond. I don't know if they are in the US or overseas, but that should not make a difference. I am elderly and disabled and I count on earning gift cards to supplement my meager disability income.

IF you want to have to fight for what you have earned and wait forever to receive your earnings, use LifePoints surveys. IF you want honesty and good service, check other survey companies. This one seems "satanically inspired."

LifePoints attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 31, 2019
Priscilla F. LifePoints Rep
over a year old

Hi Dean,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our Support Team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
Ben

Georgia
1 review
8 helpful votes
Follow Susan H.
Unfollow Susan H.
Share Review
Report Review

THIEVES & liars!
February 2, 2020

I've been doing surveys by the hundreds for these folks only to be lied to & closed my acct dwn took all my Amazon rewards that were overdue to me along w/1500+ points I haven't recieved for allowing KANTR TO USE MY CAMERA on numerous occasions & the 7 day beverage survey with the same people! I HAVE MADE GOOD $$ UP UNTIL THE LAST FEW WEEKS. Guessing they needed my Christmas money I worked hard for more than they assumed I did! They are thieves... STAY FARFARAWAY

LifePoints attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 31, 2019
Priscilla F. LifePoints Rep
over a year old

Hi Susan,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our Support Team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
Ben

Michigan
1 review
0 helpful votes
Follow Dennis K.
Unfollow Dennis K.
Share Review
Report Review

The REAL LifePoints
December 1, 2019

One of the BEST Survey sights on the web. Not sure about the negative comments I have noting but Respect for the way this survey site is run 5 Stars+ all the way. On the other hand you can not please everyone. There is Honest work involved just like any job that pays.

Keep up the Great Work LifePoints.

Date of experience: November 27, 2019
Priscilla F. LifePoints Rep
over a year old

Hello Dennis,

Thank you very much for such great review!

We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.

Kind regards,

Ben

GB
1 review
1 helpful vote
Follow Geogette B.
Unfollow Geogette B.
Share Review
Report Review

Waste of time
November 27, 2019

Tried to sign up a few times. They took my name, address and email details then said my email address is invalid (definitely legit). Wasted my time and now potentially have my details to send junk mail.

Date of experience: November 24, 2019
Priscilla F. LifePoints Rep
over a year old

Hi Georgette

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your situation.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ, we can ensure that your ticket is escalated with our Support Team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,

Ben

New Jersey
1 review
4 helpful votes
Follow av w.
Unfollow av w.
Share Review
Report Review

Slow horrible service
November 21, 2019

I joined life points thinking that they will provide normal service. Well at first everything was great, until i decided to get a reward i ordered an e-gift card and they told me it'll be a 5-10 day wait. Well i was not so excited but i waited and what do you know they only e-mailed me one. When i replied asking whats going on with the other one they tell me that there is a 1-3 day wait just for a reply

Date of experience: November 18, 2019
Priscilla F. LifePoints Rep
over a year old

Hi Av W.

We apologise for the issues that you are experiencing with LifePoints and we hope that you have now received your reward.

If you are still experiencing login issues and/or haven't received your eGift Card, please open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,

Ben

Pennsylvania
1 review
1 helpful vote
Follow Cindy D.
Unfollow Cindy D.
Share Review
Report Review

It's a wonderful site
November 16, 2019

I love this LifePoints Survey site, been with their sites for more than 25 years. Had all kinds of fun doing their surveys

Date of experience: November 13, 2019
Priscilla F. LifePoints Rep
over a year old

Many thanks for this great review, Cindy!

We are so pleased to see we were able to meet your expectations and can't wait to hear back from you.

Kind regards,

Ben

Colorado
1 review
1 helpful vote
Follow Reba H.
Unfollow Reba H.
Share Review
Report Review

LifePoints
November 15, 2019

LifePoints is a great place. There stars should be all 10. Great Great Great place. So go there and do surveys and get rewards.

Date of experience: November 12, 2019
Priscilla F. LifePoints Rep
over a year old

Thank you for your kind words, Reba!

We're so glad your experience with LifePoints went so smoothly.

We’d love to continue providing great service to awesome members like you.

Kind regards,

Ben

Ireland
6 reviews
38 helpful votes
Follow Terry O.
Unfollow Terry O.
Share Review
Report Review

$#*!e
November 4, 2019

You complete months of reviews to earn 10. Then for no reason, they lock your account. You send several emails to which the reply with the worst unsatisfactory replys. Like thanks for reaching out... blah blah. This goes on forever... the issues you may have or the money owed to you never comes. Do not bother wasting time with them. There rubbish!

Date of experience: November 1, 2019
Priscilla F. LifePoints Rep
over a year old

Hi Terry,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your situation.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ", we can ensure that your ticket is escalated with our Support Team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,

Ben

Massachusetts
4 reviews
0 helpful votes
Follow Elizabeth R.
Unfollow Elizabeth R.
Share Review
Report Review

Interesting Surveys!
October 27, 2019

Enjoy taking surveys and earning points for rewards. I appreciate sharing my thoughts and opinions on different products and topics of interest.

Date of experience: October 22, 2019
Priscilla F. LifePoints Rep
over a year old

Thank you for your kind words, Elizabeth!

We're so glad your experience with LifePoints went so smoothly.

We’d love to continue providing great service to awesome members like you.

Kind regards,

Ben

Australia
1 review
3 helpful votes
Follow Leith T.
Unfollow Leith T.
Share Review
Report Review

I have tried unsuccessfully to get my computer to recognize lifepoints web address, so I can do the surveys, but I keep trying.

My lightspeed points should have carried over. Where are they? PLEASE TELL ME!

Date of experience: October 12, 2019
Priscilla F. LifePoints Rep
over a year old

Hi Leith,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ", we can ensure that your ticket is escalated with our Support Team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,

Ben

Arkansas
1 review
1 helpful vote
Follow Brittney G.
Unfollow Brittney G.
Share Review
Report Review

Survey
October 16, 2019

It was only a assessment to see if I'm using any other survey sites which yes I am because I mean I need to make money

Date of experience: October 12, 2019
Priscilla F. LifePoints Rep
over a year old

Hi Brittney,

Thank you for letting us know about this. Your feedback helps us get better.

Kind regards,

Ben

Greece
1 review
3 helpful votes
Follow Dino M.
Unfollow Dino M.
Share Review
Report Review

As soon as i completed the points to redeem 10 euros and made the order, they deactivated my account due to "inactivity". Stay away.

Date of experience: October 10, 2019
Priscilla F. LifePoints Rep
over a year old

Hi Dino,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ", we can ensure that your ticket is escalated with our Support Team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,

Ben

India
1 review
0 helpful votes
Follow Sahil P.
Unfollow Sahil P.
Share Review
Report Review

PAYMENT
October 12, 2019

It should make more easier to redeem the life points,, you should also add paytm in your options. Because many people use paytm and would feel more better and safer to transfer vouchers or money from life points panel to pay tm

Date of experience: October 8, 2019
Priscilla F. LifePoints Rep
over a year old

Hi Sahil,

Thank you for letting us know about this. Your feedback helps us get better.

Kind regards,

Ben

GB
1 review
2 helpful votes
Follow Rita C.
Unfollow Rita C.
Share Review
Report Review

Answering my emails
October 10, 2019

I have now sent 6 emails in three weeks to LifePoints about my account. So far have had 1 responce whitch looks like a recorded message that would be sent to anyone that send them emails. Not happy with this service.

Date of experience: October 7, 2019
Priscilla F. LifePoints Rep
over a year old

Hi Rita,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ", we can ensure that your ticket is escalated with our Support Team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,

Ben

Australia
5 reviews
19 helpful votes
Follow Graziella B.
Unfollow Graziella B.
Share Review
Report Review

Used to be better
September 29, 2019

I switched over the LifePoints from another survey site, I found better before now their surveys lag and have multiple errors, making it difficult to earn points.
Its difficult to get in touch with their customer service team.
When there are errors with their surveys the points do not generally go onto my account. Sometimes it is a big waste time of because you get half way and then something happens.
Even when you get 2 points its not worth all the hassle.

Date of experience: September 24, 2019
Priscilla F. LifePoints Rep
over a year old

Hi Grazierlla,

We apologise for the issues that you are experiencing with LifePoints and we hope that your experience has improved.

If you are still experiencing survey access issues, please open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ", we can ensure that your ticket is escalated with our Support Team.

Kind regards,
Ben

Georgia
1 review
1 helpful vote
Follow Victoria H.
Unfollow Victoria H.
Share Review
Report Review

Love it!
September 27, 2019

I really like a challenge of a good question. You give me the ability to voice my opinion and I'm able to do it honestly.

Date of experience: September 23, 2019
Priscilla F. LifePoints Rep
over a year old

Hello Victoria,

We are very grateful for your kind words.

Thanks for sharing your review with us and the LifePoints community.

Kind regards,

Ben

Indiana
1 review
2 helpful votes
Follow Jeanine R.
Unfollow Jeanine R.
Share Review
Report Review

Good company
September 24, 2019

This company has good surveys if you are willing to look for them and follow directions
No issues but a while to hit the good rewards but that is with most survey sites

Date of experience: September 20, 2019
Priscilla F. LifePoints Rep
over a year old

Hi Jeanine,

Thank you very much for such great review!

We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.

Kind regards,

Ben

Thailand
1 review
7 helpful votes
Follow dascz s.
Unfollow dascz s.
Share Review
Report Review

Lifepointspanel I've cheated my money twice. First, collect 200 reward points, get closed, and ask to re-apply When applying for a new one, accumulating points completely Exchange money, closed account Makes known that the company lifepointspanel Cheating member The system looks like this

Apply for membership ---> Wait for members to complete the questionnaire according to the redemption amount ----> Disable ---> Profit is not required to pay

And claimed that the members are suspicious And not giving evidence of cheating There is no way of knowing what members are doing wrong, as if you were able to close your account at any time. And of course the company hopes to profit Must close the account when completing the questionnaire

Suggest not to cheat because definitely

Date of experience: September 12, 2019
Priscilla F. LifePoints Rep
over a year old

Hi Dascz,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ", we can ensure that your ticket is escalated with our Support Team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,

Ben