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LifePoints has a rating of 2 stars from 742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 335th among Work At Home sites.
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I had been with Global Testmarket and My Survey for over 10 years when they merged into Lightspeed. It started off great, but then the bugs came in and the communication was "Oh well, you just ca['t do that survey" when there was a problem, going as far as to say it was my computer when I had already completed appx 3 that day! I kept writing bak, wanting a real answer, so they kicked me off the site saying I had lied on a Survey. I was advised via a form email and when I asked them to elaborate, as I'm always truthful in Surveys, they refused to even answer me ad I lost appx $20 in earnings. Good if they like you!
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UPDATE
I had replied to the email asking if they could elaborate, as I am always honest and answer to the best of my abilities. I never received an email back, but today I DID get an email invitation and I am back on the site. So Thank you Lifepoints for not just writing it off and actually looking at it
I've been doing surveys with Lifepoints for several months & am satisfied for the most part now. I usually loose about 500+ points monthly that I earn. You have to just chalk it up because you can't speak to a real person. I could go on and on and on but to let you all know that I have made more money than I have lost with them! The PayPal vouchers & Amazon eCards sure do come in handy.
Hi Susan,
Thank you for letting us know and for sharing your thoughts and experience with LifePoints.
Your feedback helps us to get better.
Kind regards
Ben
LifePoints is probably one of the worst survey companies to work for on the internet. I use several. I have NEVER received my earned gift cards without having to write nasty, very pointed, and direct comments on their website. They say they will send them within 5-7 days. Sometimes it is weeks and as much as two month while I wait patiently. However, when I challenge their honesty, integrity and tell them they are using "terrorist" tactics, they finally respond. I don't know if they are in the US or overseas, but that should not make a difference. I am elderly and disabled and I count on earning gift cards to supplement my meager disability income.
IF you want to have to fight for what you have earned and wait forever to receive your earnings, use LifePoints surveys. IF you want honesty and good service, check other survey companies. This one seems "satanically inspired."
Hi Dean,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our Support Team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
Ben
I've been doing surveys by the hundreds for these folks only to be lied to & closed my acct dwn took all my Amazon rewards that were overdue to me along w/1500+ points I haven't recieved for allowing KANTR TO USE MY CAMERA on numerous occasions & the 7 day beverage survey with the same people! I HAVE MADE GOOD $$ UP UNTIL THE LAST FEW WEEKS. Guessing they needed my Christmas money I worked hard for more than they assumed I did! They are thieves... STAY FARFARAWAY
Hi Susan,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our Support Team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
Ben
One of the BEST Survey sights on the web. Not sure about the negative comments I have noting but Respect for the way this survey site is run 5 Stars+ all the way. On the other hand you can not please everyone. There is Honest work involved just like any job that pays.
Keep up the Great Work LifePoints.
Hello Dennis,
Thank you very much for such great review!
We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.
Kind regards,
Ben
Tried to sign up a few times. They took my name, address and email details then said my email address is invalid (definitely legit). Wasted my time and now potentially have my details to send junk mail.
Hi Georgette
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your situation.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ, we can ensure that your ticket is escalated with our Support Team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
Ben
I joined life points thinking that they will provide normal service. Well at first everything was great, until i decided to get a reward i ordered an e-gift card and they told me it'll be a 5-10 day wait. Well i was not so excited but i waited and what do you know they only e-mailed me one. When i replied asking whats going on with the other one they tell me that there is a 1-3 day wait just for a reply
Hi Av W.
We apologise for the issues that you are experiencing with LifePoints and we hope that you have now received your reward.
If you are still experiencing login issues and/or haven't received your eGift Card, please open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
Kind regards,
Ben
I love this LifePoints Survey site, been with their sites for more than 25 years. Had all kinds of fun doing their surveys
Many thanks for this great review, Cindy!
We are so pleased to see we were able to meet your expectations and can't wait to hear back from you.
Kind regards,
Ben
LifePoints is a great place. There stars should be all 10. Great Great Great place. So go there and do surveys and get rewards.
Thank you for your kind words, Reba!
We're so glad your experience with LifePoints went so smoothly.
We’d love to continue providing great service to awesome members like you.
Kind regards,
Ben
You complete months of reviews to earn 10. Then for no reason, they lock your account. You send several emails to which the reply with the worst unsatisfactory replys. Like thanks for reaching out... blah blah. This goes on forever... the issues you may have or the money owed to you never comes. Do not bother wasting time with them. There rubbish!
Hi Terry,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your situation.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ", we can ensure that your ticket is escalated with our Support Team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
Ben
Enjoy taking surveys and earning points for rewards. I appreciate sharing my thoughts and opinions on different products and topics of interest.
Thank you for your kind words, Elizabeth!
We're so glad your experience with LifePoints went so smoothly.
We’d love to continue providing great service to awesome members like you.
Kind regards,
Ben
I have tried unsuccessfully to get my computer to recognize lifepoints web address, so I can do the surveys, but I keep trying.
My lightspeed points should have carried over. Where are they? PLEASE TELL ME!
Hi Leith,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ", we can ensure that your ticket is escalated with our Support Team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
Ben
It was only a assessment to see if I'm using any other survey sites which yes I am because I mean I need to make money
Hi Brittney,
Thank you for letting us know about this. Your feedback helps us get better.
Kind regards,
Ben
As soon as i completed the points to redeem 10 euros and made the order, they deactivated my account due to "inactivity". Stay away.
Hi Dino,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ", we can ensure that your ticket is escalated with our Support Team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
Ben
It should make more easier to redeem the life points,, you should also add paytm in your options. Because many people use paytm and would feel more better and safer to transfer vouchers or money from life points panel to pay tm
Hi Sahil,
Thank you for letting us know about this. Your feedback helps us get better.
Kind regards,
Ben
I have now sent 6 emails in three weeks to LifePoints about my account. So far have had 1 responce whitch looks like a recorded message that would be sent to anyone that send them emails. Not happy with this service.
Hi Rita,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ", we can ensure that your ticket is escalated with our Support Team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
Ben
I switched over the LifePoints from another survey site, I found better before now their surveys lag and have multiple errors, making it difficult to earn points.
Its difficult to get in touch with their customer service team.
When there are errors with their surveys the points do not generally go onto my account. Sometimes it is a big waste time of because you get half way and then something happens.
Even when you get 2 points its not worth all the hassle.
Hi Grazierlla,
We apologise for the issues that you are experiencing with LifePoints and we hope that your experience has improved.
If you are still experiencing survey access issues, please open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ", we can ensure that your ticket is escalated with our Support Team.
Kind regards,
Ben
I really like a challenge of a good question. You give me the ability to voice my opinion and I'm able to do it honestly.
Hello Victoria,
We are very grateful for your kind words.
Thanks for sharing your review with us and the LifePoints community.
Kind regards,
Ben
This company has good surveys if you are willing to look for them and follow directions
No issues but a while to hit the good rewards but that is with most survey sites
Hi Jeanine,
Thank you very much for such great review!
We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.
Kind regards,
Ben
Lifepointspanel I've cheated my money twice. First, collect 200 reward points, get closed, and ask to re-apply When applying for a new one, accumulating points completely Exchange money, closed account Makes known that the company lifepointspanel Cheating member The system looks like this
Apply for membership ---> Wait for members to complete the questionnaire according to the redemption amount ----> Disable ---> Profit is not required to pay
And claimed that the members are suspicious And not giving evidence of cheating There is no way of knowing what members are doing wrong, as if you were able to close your account at any time. And of course the company hopes to profit Must close the account when completing the questionnaire
Suggest not to cheat because definitely
Hi Dascz,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ", we can ensure that your ticket is escalated with our Support Team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
Ben
Answer: I don't think anyone has the answer for that one. There are a lot of us in the same boat. You can email 'Emma' but I wouldn't hold your breath for a reply. Just advise anyone thinking of joining My Survey not to bother.
Answer: It might pay for a little while, then judging by the reviews on here including my own, they deactivate your account giving no reason and if you've got money you haven't claimed you won't get it. If you pester 'Emma', eventually she sends emails telling you they deactivated your account because your account was used in another country or internet cafe. It would seem this happens a lot. I would say if you're going to try it, don't let any points build up before you cash out because you're likely to be disappointed.
Answer: I never felt this as a scam since I have already recieved my gift cards in a short span of time.
Answer: Typically it may take upto 5 days for the PayPal to transfer the amount to your account. One thing you have to note that the e-mail for the LifePoints account and PayPal account should be the same, which I faced due to which some delay happened to me.


Hi Dianne,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our Support Team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
Ben