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LifePoints has a rating of 2 stars from 742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 335th among Work At Home sites.
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Plenty of interedting surveys and very good rewards, occasional diaries worth plenty of points, and a very good choice of rewaeds
Always interesting and varied surveys on offer from small quick surveys to week long surveys. Fairly quick on paying up for small surveys, longer surveys can take a while to get redeemed.
Thank you so much for your review, Paul! We will keep working to make sure your experience with LifePoints is the best possible.
Kind regards,
The LifePoints Team
Regular notifications and varied surveys keep you on your toes. Being retired allows more time. Have received several e-certificates and PayPal credits in two months, so going well.
Nick, thank you for the great review! We're so glad you loved your survey experience with LifePoints and can't wait to hear back from you.
Kind regards,
The LifePoints Team
Good interesting surveys and earn points then convert to vouchers simple enough too do a good range of vouchers on offer and a quik process
Thank you for your kind words, John! We're so glad your experience with LifePoints went so smoothly. We’d love to continue providing great service to awesome members like you.
Kind regards,
The LifePoints Team
I redeemed my points last 16 Oct 2020, i keep on following up reward but to no avail until now. It already 15 days where i havent received any. They're not doing anything. I believe they're scam..
Hi Marlon,
We're sorry that you haven't had the most positive experience with LifePoints.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
Kind regards,
The LifePoints Team
I have been using Life Points for a while now with no problems. All of a sudden things have changed. When I click on an available survey nothing happens. I tried to get some help from them to see what is going on but was totally ignored. This site appears to be pretty sketchy now.
Hi,
We're sorry that you haven't had the most positive experience with LifePoints.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
Kind regards,
The LifePoints Team
People please be careful. This site is SCAM.
I was completing surveys for over a month and once i asked for a payout they immediately banned my account.
Once i mailed them to explain me the reason they said i violated some imaginary rules.
Please be careful once again try them to me convinced, you will remember me in the payout!
Hi Vasileois,
We're sorry that you are currently unable to access your account with LifePoints.
There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-
If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/en-gb/requests/new.
Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
I registered for an account with LifePoints, and got the email to verify my account. As I click on the link to verify, I am greeted with an Error message and was asked to contact Support. So I do. Now, I clearly have not even used my account but the "Support team" is telling me that information I gave during registration was not approved, and that a violation against the term of agreement has been made, and that my account will stay closed. How is that possible I ask, when I have not even used the account? I have replied back several times, and every time I get an automated message in return that does not even seem to be applicable to my situation. Very disheartening.
Hi Martina,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
I was offered a 90 minute survey for 1500 Lifepoints (worth less than 15 GBP). After 255 minutes... yes... 4 hours 15 mins (a bit different from the 90 minutes they stated it would take to complete) I needed a rest, logged off to discover that I was only 38% through the survey. Using those times it would take 720 minutes to complete the '90 minute survey' All customer service say is that it depends on previous answers, some people may take 5 questions to complete whilst others take 20'. In that case it would be more honest to say "this survey will take between 90 and 720 minutes" Sadly I can't recommend this survey company at all.
Hi Stephen,
We're sorry that you haven't had the most positive experience with LifePoints.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
Kind regards,
The LifePoints Team
Great rewards and interesting surveys. I recommend this to any and everyone. Join and find out what I'm on about.
We are very grateful for your kind words, Dean. Thanks for sharing your review with us and the LifePoints community.
Kind regards,
The LifePoints Team
My point was deducted without any information, what the heck, I spend more than 30 minutes for this survey and after 10 hours my point was deducted... are u guys playing around or what... I'll delete my account for this... so disappointed with guys
Hi Billi,
We're sorry that you haven't had the most positive experience with LifePoints.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
Kind regards,
The LifePoints Team
This is the best survey site iv ever come across, its amazing. Thank you so much life points, this survey site is ligit, they really pay, i earned 500rs flipkart voucher, for this all i had to do is earn 560 life points, it was easy.
Melissa, thank you for the great review! We're so glad you loved your survey experience with LifePoints and can't wait to hear back from you.
Kind regards,
The LifePoints Team
I redeemed my points to paypal, and my points were deducted, but my paypal balance is still $0.00 how is that possible
Hi,
We're sorry that you haven't had the most positive experience with LifePoints.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
Kind regards,
The LifePoints Team
I use to do alot of surveys with mysurvey and they merged with lifepoints stay away not worth your time they will have u take lomg surveys you will get the pointsand then to find put a couple days later they rake your points away and say cause you didn't qualify or the answers they didn't like yet you spent over 20 min on them they got all your answers and then steal your points they should be shut down there customer service does absolutely nothing for you this site is horrible it's a a shame that mysurvey collided with them my next move is to contact Bibb these people need to be shut down
Hi Michele
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our Support Team.
We hope that we can hear from you soon.
Kind regards,
Ben
This site is so useful to earn in free time. They have great surveys for earning opportunity and most importantly they provide great customer care service to Queries. I loved it.
Hello Roman,
Thank you so much for your feedback.
We will keep working to make sure your experience with LifePoints is the best possible.
Kind regards
Ben
I have been using life points for a long time. It is a site where you can accumulate points easily. Once you cash in I usually receive my gift card within a week, sometimes even the next day. I log in everyday and love it when I find surveys with large rewards. I have recommended this site to several friends.
Hello,
Thank you so much for your feedback.
We will keep working to make sure your experience with LifePoints is the best possible.
Kind regards
Ben
They paid, then found''anomaies''. Of course. Who actually would work for 30cts per hr. Of course you rush thru their trash. So funny, requiring honest answers, but don't pay anything.
Forget abouit. Really not worth it. Maybe when you live somewhere in Venezuela and fancy a dollar for 2 hrs.
Thieves and Scammers.
I have been a member of lifepoints for the past few months now. And I get several surveys a week, some I do not qualify for but unlike other survey sites, I do not spend a lot of time on the site before they tell me I'm not qualified. When I do not qualify, Lifepoints will still usually award me with 2 or 3 points just for trying. It's not a lot but they do add up after a while which is good. Most other survey sites don't do this.
Also whenever I've had an issue and have written to lifepoints, I have received a response within 48 hours with a resolution. So I'm very happy about that. They have very good customer service and I get a fair amount of surveys. I don't make a lot of money but I am able to get enough points for an Amazon gift card or some other gift card. And I get paid within a few days 3 to 5 days.
I highly recommend signing up for lifepoints!
Hello Lee,
Thank you so much for your feedback.
We will keep working to make sure your experience with LifePoints is the best possible.
Kind regards
Ben
At first i thought it was a scam,. Now i personally say its legit,. The only problem is i cant log-in a couple of days, hope they fix these..
HI,
We're sorry that you haven't been able to access your LifePoints account today.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our Support Team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
Ben
I am really mad and sad at the same time. I was a panel member of both Global Test Market and My Survey for many years. Never any problems. Once they merged with Lifepoints, my nightmare began. What now has worked up to 8 months, my problems have not be handled. Although I was advised a couple of times my problems would be "escalated ". Today I still have nothing. Also there's surveys available on my dashboard. And K know for a fact that are sending surveys to other members. I would like to know what's the problem with mine?
Hello Tammy,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our Support Team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
Ben
Answer: I don't think anyone has the answer for that one. There are a lot of us in the same boat. You can email 'Emma' but I wouldn't hold your breath for a reply. Just advise anyone thinking of joining My Survey not to bother.
Answer: It might pay for a little while, then judging by the reviews on here including my own, they deactivate your account giving no reason and if you've got money you haven't claimed you won't get it. If you pester 'Emma', eventually she sends emails telling you they deactivated your account because your account was used in another country or internet cafe. It would seem this happens a lot. I would say if you're going to try it, don't let any points build up before you cash out because you're likely to be disappointed.
Answer: I never felt this as a scam since I have already recieved my gift cards in a short span of time.
Answer: Typically it may take upto 5 days for the PayPal to transfer the amount to your account. One thing you have to note that the e-mail for the LifePoints account and PayPal account should be the same, which I faced due to which some delay happened to me.


Thank you very much for such great review, Tony! We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.
Kind regards,
The LifePoints Team