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LifePoints Reviews Summary
LifePoints has a rating of 2 stars from 742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 335th among Work At Home sites.
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Aplikasi survei ini telah membatalkan keanggotaan saya tanpa alasan dan poin yang saya tukar 55.000 poin ditolak, sangat kecewa...
Started off fine, then out of the blue I was booted off with absolutely no proven reason given. Dishonest website.
Been doing surveys & was just trying to redeem then suddenly close my membership & telling me that I violated something but they can't reveal what it was. Letting us do 30 minutes survey but not letting us get what we work with our time. Total fraud on a different level. NOT WORTH OUR TIME. TOTALY DISCOURAGE MY FRIEND TO PARTICIPATE ON THIS...
Hi Xiao,
We're sorry that you are currently unable to access your account with LifePoints.
There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-
If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/requests/new.
Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
Had an account with them for a few years. Luckily I didn't wait till I had a lot of points before I cashed out, thankfully. They cancelled my account with no warning due to overwhelming evidence of not following t & c's. They owed me money but I couldn't access it. They said the money was forfeited. Absolutely disgusting. Looks like I'm far from being the first this has happened too. Avoid!
Hi Bronwyn,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
My experience with LP-
Faced issue on my first payout... declined and forfieted. Took time to understand and researched.
My view got changed when I saw LP is helping millions of people worldwide.
Thanks to LP team for the contribution
Hi Debasish,
We're sorry that you haven't had the most positive experience with LifePoints.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/requests/new - while quoting 'SITEREVIEW-TP', we can ensure that your ticket is escalated with our customer service team.
Kind regards,
The LifePoints Team
Yes. They did that to me with no explanation and no response to my email. What gives? LifePoints? You can do better than that!
Hi John,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
Cancelled my account accusing me of violating their rules without letting me know what it is I did wrong. Do not use as they are SCAMMERS who do not pay
Hi Rosemary,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
They closed my account suddenly after completing hours worth of surveys and saving over 3000 points. They said I violated the code of conduct but failed multiple times to inform me what rule was broken. I now know that they do this to hundreds of users to avoid payout. I would avoid this company at all costs.
Hi Lash,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
My account was deleted suddenly short before the first payout... Because of overwhelming evidence that I would be a fraud... Spammers be careful... They stealing your time for nothing!
Hi Andreas,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
There has been lack of surveys I have emailed this lazy people and no answer and it's been three days they haven't got back to me.
I haven't seen no no surveys in over five days normally I see surveys every day but not last few days. These people are lazy want answer my email
Hi Ashley,
We're sorry that you haven't had the most positive experience with LifePoints.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
Kind regards,
The LifePoints Team
I had no idea the random cancellation of memberships was such a common thing until it happened to me recently and I got the canned response that I violated terms and services. Of course you can't get anything more specific than that because I guarantee most of us with these canceled memberships did nothing wrong- except accrue 4500 points like I did that they don't want to pay out. I never leave reviews and usually just shake it off and move on but I'm now compelled to make it my mission to let as many people as I can know to steer clear of this shady company.
Hi Alicia,
We're sorry that you are currently unable to access your account with LifePoints.
There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-
Should you wish you can proceed again and see if you would get a different resolution, please open a ticket with our Help Center here:
https://lifepoints.zendesk.com/hc/requests/new.
Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.
However, this does not mean that your account will be reactivated, especially if we have found evidence that you have breached the terms and conditions.
We are sorry for the inconvenience this may have caused you, we hope that we can welcome you back to LifePoints Community.
Kind regards,
The LifePoints Team
I have been a member of this site for years, all the way back when it was Global Test Market. I have always taken surveys honestly and carefully, until my account was closed for no specific reason. I even contacted their support and they replied with a list of "possible reasons" for my account being suspended, but no specific reason or the chance to correct what I was supposedly doing wrong. Thus, taking all the points I earned.
I'm seeing there are a lot of reviews here almost identical to what happened to me. This sort of thing never happened with Global Test Market. Whoever runs this site now are using some questionable bait and switch like business practices.
I'm reporting these guys to the FTC and if this happened to you, I'd suggest you do the same. This is the FTC website:
https://reportfraud.ftc.gov/#/
Hi Derick,
We're sorry that you are currently unable to access your account with LifePoints.
We have successfully locate your original ticket and we have contacted our team to take another closer look at your account.
Once we have a resolution from the relevant department we will get in touch with you via the original ticket.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
They will do anything NOT to pay out. They closed my account for NO reason. I asked them about the "violation" which I have committed and they have not given me a clear answer. I have almost 5000 points. They will steal your time and efforts. DO NOT JOIN THIS SCAM.
Hi Jay,
We're sorry that you are currently unable to access your account with LifePoints.
There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-
If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/requests/new.
Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
I had be doing surveys for LifePoint for a week,cash out 5 dollars. But after that they cancelled my membership with warning or reasoning. I see that Life Points responds to everyones reviews with the exacts same thing. I will not recommend them.
Hi Jennifer,
We're sorry that you are currently unable to access your account with LifePoints.
We do reply with similar messages as we cannot directly respond to private inquiries through this platform and we may not be able to locate your account by just your name.
There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-
Should you wish you can proceed again and see if you would get a different resolution, please open a ticket with our Help Center here:
https://lifepoints.zendesk.com/hc/requests/new.
Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.
However, this does not mean that your account will be reactivated, especially if we have found evidence that you have breached the terms and conditions.
We are sorry for the inconvenience this may have caused you, we hope that we can welcome you back to LifePoints Community.
Kind regards,
The LifePoints Team
I joined Lifepoints a couple of months ago. It seemed as if the surveys were easy but very limited. There were only a couple available each day, and I was instructed to "join the community," which didn't provide any opportunities for completing surveys. Then all of a sudden, my account was closed. I sent a message regarding the reason and received a reply that I had violated the terms of agreement. I replied asking for a specific reason of the violation since I had taken time to answer every question completely and honestly. All I was told was that the evidence was "overwhelming" and that they don't reveal terms of the violation due to privacy. Since it was my account, I have every right to know the reason. As far as I'm concerned, cancelling my membership was a way to avoid my cashing out since I was so close to getting my first gift card. Lifepoints is a dead end!
Hi Marcia,
We're sorry that you are currently unable to access your account with LifePoints.
There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-
Should you wish you can proceed again and see if you would get a different resolution, please open a ticket with our Help Center here:
https://lifepoints.zendesk.com/hc/requests/new.
Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.
However, this does not mean that your account will be reactivated, especially if we have found evidence that you have breached the terms and conditions.
We are sorry for the inconvenience this may have caused you, we hope that we can welcome you back to LifePoints Community.
Kind regards,
The LifePoints Team
Deactivated my account, and stole my money. I see that I am not the only one that they have ripped off. Hoax of a company, and should be investigated!
Hello,
We're sorry that you are currently unable to access your account with LifePoints.
There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-
Should you wish you can proceed again and see if you would get a different resolution, please open a ticket with our Help Center here:
https://lifepoints.zendesk.com/hc/requests/new.
Please quote 'SITEREVIEW-TP' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.
However, this does not mean that your account will be reactivated, especially if we have found evidence that you have breached the terms and conditions.
We are sorry for the inconvenience this may have caused you, we hope that we can welcome you back to LifePoints Community.
Kind regards,
The LifePoints Team
My account was closed down supposedly for breaching the conditions which was not the case. Which condition was breached was not specified. All my points were cancelled. This company doesn't deserve a star, it's a big scam and throws you out of the system when they have to pay out.
Hi Kathleen,
We're sorry that you are currently unable to access your account with LifePoints.
There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-
If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/requests/new.
Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
When I managed to make a certain number of points and I wanted to get them on paypal I get the site failed to authenticate with external service
Hi Fab,
We're sorry that you haven't had the most positive experience with LifePoints.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
Kind regards,
The LifePoints Team
Emailed a few tomes and still cannot cash out I have the right amount of points to cash out but keep getting error messages. Avoid
Hi Abby,
We're sorry that you haven't had the most positive experience with LifePoints.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
Kind regards,
The LifePoints Team
I agree 100% Same thing just happened to me, claiming I did something against their policies to access more studies after years of membership, filed a ticket when I found my account temporarily unavailable over this and learned about it thru response to ticket. Did their long winded investigation and came back saying evidence was overwhelming and they were canceling my account (conveniently at a time when I had just earned a reward), but never offered to show me one shred of proof which I asked for. Site became a waste of time anyway with many studies under 10 minutes that would not even load any content which I would then leave and go to another one.good bye,thank you, I don't need to be a member of a crooked, unethical site making false accusations just to get out of paying or for any other reason!
Hi Jim,
We're sorry that you are currently unable to access your account with LifePoints.
There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-
If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/requests/new.
Please quote 'SITEREVIEW-TP' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dana,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team