LensablReviews 6,504

This was my first order. I wanted to replace my blue mirrored sunglasses lens with the red mirrored. The mirrored lenses cost extra too.
Lensabl received my frame on 5/23/22. I received the glasses back on 6/25/22. The lens weren't mirrored. Just orange lenses. I contacted support. It took them 2 days to get back to me and had me send the glasses back to the lab (ticket *******).
Today 7/13 I received my sunglasses back. Same lenses. Wtf! How are these "mirrored"? They even included the previous lens in the box. After close examination, the right lens doesn't even sit properly at the frame.
Such a poor experience. Absolutely stay away.

It took me well over a month, possibly two (I think I've blocked it out) to get a pair of reading glasses with my own frames. First the box never came, apparently you sent it to some random address in West Hollywood. Took a couple of weeks for you to figure that out.
So I got my own box and sent my frames. Then I kept getting emails that my order was on it's way. It wasn't. I got it eventually and frankly the lenses are not great. Never again. So frustrating.

7/6/2022
Hello, i shipped my bose frames and lenses to Lensabl, they fabricated my new lenses (progressive Rx plus responsive to light changes), they arrived but did not fit in glasses frames (quality control hiccup, but no worries... yet), i shipped them back, they remade the lenses and shipped back to me, this took me time to figure out, but after validating with my eye doctor office (visits and $), the lenses are not cut properly, and they bend the frame as a result, so the frame sits on my face with a "V" shape, thus distorting the progressive lenses, which causes me to be dizzy/spacy, its not the lens that is out of proportion, its that the lenses do not sit flat in the frame. In addition, when i recieved the "rework" on the second shipment, Lensabl did not return my Bose case and Bose green lenses, they said its not their responsibility as indicated in terms and conditions. So here i am, i have Lensable lenses that are incorrectlly cut to my frames, causing the frames to bow into a V, and distorting the correction of the lenses. Please send me Authorization to return these to Lensabl once more for re work and i will be very happy. Sorry it took so long, but i travel and had to make appointments with my eye doctor to figure this out, i can send pictures if you like. Thanks in advance for helping to make this right. I'm patient and do not seek a refund, just make them properly so they can be worn. I look forward to making a raving 5 star review after you correct a workmanship error.

Delays, then lab found lenses were wrong, then broke my frames. Said they would pay me for frames, but had to follow up after a week before getting paid.

If you need your glasses in a timely manner do not go to this place. They will take your money and not let you get a refund and just say it is in the production line for 3 weeks and that it fail and had to redo the glasses over and over.

I had a very good and responsive service and while others either could not provide the service to make my prescription lenses for my Bose glasses or did not want to take the risk. Lensabl provided this service knowing that I'm on the other side of the world and provided these lenses promptly and to the correct vision prescription. Thanks for the Service. While one of the items was missed, I eventually received the Sunglasses.

Replaced some old prescription glasses frames with prescription sunglasses lenses, fit and finish is nice, prescription seems dead on but unfortunately the sunglasses film aspect leaves quite a bit to be desired. The darkening film is not nearly dark enough, its just a little better than nothing but for a couple hundred dollars its not even in the ballpark of worth it. Makes me miss the days of contact lenses and a pair of simple Ray-Bans.