LensablReviews 6,504

Sunglasses took about 6 weeks from order to delivery, I was only communicated to once that there was a delay due to a quality issue with the lenses but very little detail after that until it just shipped out one day.

Lenses themselves are great and matched by prescription. Other than the delay, it woulda been 5 stars.

I had no problems. Timely delivery. Love my Willows! I'll be buying more

Used Lensable to replace the lenses of my existing frames. I went to a different optical shop to get my exam done, and was quoted a certain price for polycarbonate lenses with the basic Transitions option. Was referred to Lensable and was able to choose the next level Transitions option — which is key for anyone wanting their lenses to tint in the car! — for an even cheaper price. The turnaround time was super quick. Love my glasses. I highly recommend!

This is the third time I used Lensabl to upgrade the prescription in frames that I own. The previous two times there has never been an issue. Unfortunately, this time I tried to update the lenses on prescription sunglasses, and that posed a challenging situation that took longer, and also involved reversing charges because the options provided by the website were done due to system error!

Ordered my lenses and had an initial delay due to quality check. Appreciate them taking the time to get it right. It took several weeks for them to straighten out. Tracking showed shipping in 3-5 business days for 2-3 weeks.

Absolutely exactly what I was wanting. Thank you so much.

My favorite KD's frame for many yrs I wear no problem with until Visionworks wont make anymore.I piss off them (Visionworks) so I found your name company on internet thank you...hope still run when I need repairs again

It took longer than I thought it would. Are you really asking me to use at least 50 characters?

Overall, the experience was great. I did have a problem getting the proper measurements on sunglasses where you couldn't see your eyes, but I was able to work through that. You did what you said you do when you said you would do it and that's a good thing.

This is my 2nd order with Lensabl. My 1st experience was great and this time it was just as pleasurable.

Turned my favorite boutique sunglasses into custom lenses.

My Lensabl Lenses did not fit into my Bose Tempo Frames. They were causing the frames to bend in the middle making them impossible to wear and almost caused damage to the frames. They had to be taken out immediately and need to be returned for either a refund or replacement. Since these did not fit properly into my frames I'm leaning towards a refund. Luckily my regular sunglass lenses that came from Bose with my sunglases still fit just fine in my frames. Also the 1.75 don't seem the same as the ones I have at home. They seemed extra strong more like a 2.00 or stronger. A 1.50 would probably be better for how Lensabl makes them.

Overall I would rate this very high. The only negative if anything is they promised 7-10 business days and it ended up more like 20 plus business days. If that is the only issue this would a 5 star company in quality which is most important to me.

Took over two months and a few complaints to finally receive my glasses.

I have used lensabl for years now, and I've always had a tremendous, speedy, and on-point with my lens replacement. This is the first time I have had to deal with delays, no update on the status bar, and not the best assistance from the supervisor Rudy I believe. My order was sent the glasses I've purchased elsewhere and ship them to lensabl to update the lens with my usual order, RX, transition, and think the lens down. I got back a thick lens, a chipped lens, delivered around 2 months late from the date I sent my frames to lensabl not including from the actual purchase date.

I had smudges on both of my lenses. I contacted the company. They were very helpful with the return of my lenses to replace them with new lenses.

The estimated time for my single vision glasses was 6 business days, but 3 weeks after they received my frame and prescription there was no progress or update... When I contacted them it felt like they didn't even know what had happened to my order, they gave me a funny excuse and told me i had to wait 6 extra business days... Which turned into 2 weeks maybe more...