Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Lensabl

Lensabl

4.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.

Upgrade your vision today at lensabl.com


+348
See all photos
How would you rate Lensabl?
grey stargrey stargrey stargrey stargrey star

Lensabl Reviews Summary

Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

7,475 reviews

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
Follow Christine C.
Unfollow Christine C.
Share Review
Report Review

Cool rx sunglasses
July 19, 2024

Great and easy peasy ordering experience. First time using Lensabl and will def would be using them in the future.

Date of experience: July 9, 2024
Missouri
1 review
0 helpful votes
Follow Elizabeth B.
Unfollow Elizabeth B.
Share Review
Report Review

Sunglasses for a preteen
July 19, 2024

So happy Goodr was able to offer sunglasses for my pre teen thru Lensabl. They are comfortable, cute and stylish.

Date of experience: July 9, 2024
Massachusetts
1 review
0 helpful votes
Follow D J.
Unfollow D J.
Share Review
Report Review

Great
July 19, 2024

I had a really good and easy experience. Will do more business in the future

Date of experience: July 9, 2024
Texas
1 review
0 helpful votes
Follow Davion I.
Unfollow Davion I.
Share Review
Report Review

Came in very quick
July 19, 2024

The shipping was very fast and they also put the correct prescription in the glasses as well.

Date of experience: July 9, 2024
Virginia
1 review
0 helpful votes
Follow Rebecca I.
Unfollow Rebecca I.
Share Review
Report Review

The online camera support when placing order was easy and communication from Lensabl was excellent.

Date of experience: July 9, 2024
California
1 review
0 helpful votes
Follow Kevin D.
Unfollow Kevin D.
Share Review
Report Review

Pretty good
July 19, 2024

I ordered a clear prescription that came a week after ordering but then I ordered prescription sunglasses and it's on the 3rd week and still haven't received

Date of experience: July 9, 2024
Utah
1 review
0 helpful votes
Follow Sarah F.
Unfollow Sarah F.
Share Review
Report Review

Great and as expected
July 18, 2024

Took a little longer than expected to come back considering it was one state over but very happy with the results for my child.

Date of experience: July 8, 2024
Texas
1 review
0 helpful votes
Follow Jack Q.
Unfollow Jack Q.
Share Review
Report Review

Incredibly convenient
July 18, 2024
Updated review

Had new lenses in my frames within a week and saved a lot of money. Came out perfect.

Date of experience: July 8, 2024

Can't believe how fast and easy this was
October 4, 2023
Previous review

Can't believe how fast and easy this was. Plus there were more options and cheaper than the clone websites.

Date of experience: October 4, 2023
California
1 review
0 helpful votes
Follow Luciano O.
Unfollow Luciano O.
Share Review
Report Review

Updates are bad
July 18, 2024

Updates on your website won't work is stuck to 6 days from shipping forever

Date of experience: July 8, 2024
Washington
1 review
0 helpful votes
Follow Yechiel R.
Unfollow Yechiel R.
Share Review
Report Review

Every time was a win. Good experience. Easy to navigate. Overall happy with results.

Date of experience: July 8, 2024
Virginia
1 review
0 helpful votes
Follow Zeno X.
Unfollow Zeno X.
Share Review
Report Review

Great Service
July 18, 2024
Updated review

After a delay due to clarification on my prescription, the glasses were processed and delivered on time.

Date of experience: July 8, 2024

Great Service
May 18, 2024
Previous review

I sent a pair of old frames to have my recent prescription put in them with transitional lenses. They came back perfectly with no concerns or defects. I will order more with my other old frames. Great service.

Date of experience: May 8, 2024
California
1 review
0 helpful votes
Follow Daniel E.
Unfollow Daniel E.
Share Review
Report Review

I was having a pair of vintage glasses updated with new lenses and the glasses were broken by lensable. They did manage to find a pair of the same model glasses, put my new lenses in them and shipped them to me. However the replacement glasses are smaller than the originals so the fit is a little off. I had asked for my originals to be returned but they were not.

Date of experience: July 8, 2024
California
1 review
0 helpful votes
Follow Miguel H.
Unfollow Miguel H.
Share Review
Report Review

Quality product and fast delivery
July 18, 2024

Amazing customer service and communication. Ordered my ray ban metas from here and they were not in stock. I was told right away and they were shipped a few days later. Awesome!

Date of experience: July 8, 2024
Louisiana
1 review
0 helpful votes
Follow Braden M.
Unfollow Braden M.
Share Review
Report Review

Great!
July 18, 2024

So easy and convenient! Will definitely be using this company again

Date of experience: July 8, 2024
Virginia
1 review
0 helpful votes
Follow William B.
Unfollow William B.
Share Review
Report Review

Replacement lenses for a reasonable price
July 18, 2024
Updated review

The process to order replacement lenses was fairly easy. Luckily, I had my vision prescription and could upload that document when I ordered the lenses. The tool to validate where my glasses would sit on the bridge of my nose was easy to use. And my new lenses are perfect. And all of this for a lot less than ordering new lenses from my eye doctor – less than half.

Date of experience: July 8, 2024

Easy site to navigate and simple process to reorder...
May 19, 2024
Previous review

Easy site to navigate and simple process to reorder lenses..

Date of experience: May 9, 2024
California
1 review
0 helpful votes
Follow Mark M.
Unfollow Mark M.
Share Review
Report Review

Lens turned out great
July 18, 2024

I had Lensabll put some prescription red tinted lenses into a pair of Warby Parker frames. They look great.

Date of experience: July 8, 2024
Ohio
1 review
0 helpful votes
Follow Kaylee X.
Unfollow Kaylee X.
Share Review
Report Review

Satisfied
July 18, 2024

I am real satisfied with my experience with Lensabl. Thank you for changing my lenses to fit current prescription.

Date of experience: July 8, 2024
Illinois
1 review
0 helpful votes
Follow Christina X.
Unfollow Christina X.
Share Review
Report Review

Very good
July 18, 2024

Very good, it was very easy to send in my old glasses to make it new.

Date of experience: July 8, 2024
California
1 review
0 helpful votes
Follow Michelle R.
Unfollow Michelle R.
Share Review
Report Review

Great product
July 18, 2024

I shipped my beloved Ray ban sunglass frames into lensabl to have them place new prescription lens into them. All went as planned. Glasses work well and much cheaper way to turn a pair of sunglasses into prescription sunglasses. Shipping takes a while longer than I thought. Be patient

Date of experience: July 8, 2024
Colorado
1 review
0 helpful votes
Follow R W.
Unfollow R W.
Share Review
Report Review

Really long turnaround time
July 18, 2024

Took over 10 weeks to get my order. Then they sent me a second one two weeks after the first. Seems really disorganized.

Date of experience: July 8, 2024