LensablReviews 6,507

I'm generally nervous about sending anything out to get repaired/upgraded to an online company but Lensabl made everything super easy and was transparent throughout the whole process. From The placement of order to receiving my new (old) glasses the whole process of getting new lenses for my frames took about three weeks. Very affordable overall and even came with new case. My only (-) was that I would've liked to see the frames themselves cleaned up a little better before they were sent back to me.

My order was for lenses. I was stoked that the cost of $97 for polycarbonate was significantly cheaper than the $280 quoted by LC.

The online experience was relatively simple but could likely be improved a little. I missed submitting a pic for pupillary distance. Lensabl replied within 2 days of having my frames that this was needed, which took only a few minutes to submit. Easy.

My glasses came back and everything seems perfect. The only reason this isn't a 5 star review is it took too long. Total time from receipt of my frames to the frames shipping was about 2.5 weeks. Following up to check on the order, Lensabl noted the first set of lenses failed inspection and were being recut. While they note this possibility on the website, why not get it right and solve for this? Inspect, yes. Make it a warning for slowing completion of the order? Meh.

I would definitely order again from Lensabl. If you're not in a hurry and can chance waiting, give them a go. If Lensabl can iron out their inspection process so it's not something a consumer even needs to hear about, and speed things up in the process, then the total experience would be an easy 5 stars.

My glasses fell to the bottom of a pool and while diving for it, the frames and lenses got scratched on the pool floor. I was devastated because I love this pair of glasses and was thinking of purchasing a whole new pair. That would be a $100+ purchase more than I did with lensabl.

So I searched lens replacement and found lensabl. I placed an order and sent my glasses in within the day. I printed out my box label which they sent immediately. It was hassle free and was able to confirm that they received my glasses.

My only recommendation is that you make an account with them at checkout so that you can check the status of your glasses. Otherwise, you don't get step by step notifications through email and you'll be left to worry on the status of your glasses and service. They're also a smaller business so they do not have a phone number. This worried me but they reassured me through email. They did excellent.

It took about 2 weeks for full repair and delivery. I am very pleased with my new lenses and their packaging is very sleek and convenient. I highly recommend lensabl and appreciate their team! Thank you guys!

It took almost a month to get my glasses. Once I received them, I discovered that the reader part of the progressive prescription is way to low in the lenses. It is so low that in order to read a book I have to hold it against my stomach or I have to raise my head like I am looking at the ceiling or high up on the wall. I have to do the same thing to use my computer - I have to raise my head at an angle that looks like I am looking at the ceiling or high up on the wall. Horrible experience!