LensablReviews 6,507

I placed my order for Bose Frames Prescription Lenses on August 11th.
They were in the lab and haven't updated for over 2 weeks. After 3 emails, they moved to final inspection, 4 days later, I get a delayed notification that they shipped. I received them September 2nd.

They work great, but I may have ordered the frames too big, which is on me. They even included the lenses that were originally in the Bose Frames. During the whole process, it poked at my patience, hard, for something that I saved for all summer.

I would recommend them, but for people who are not in a hurry to receive them.

Wish there was a negative stare rating - I am SOOOOO mad about this. They took the money quick - & I didn't have a problem with the time it took for the glasses to me. I do, however, have a VERY LARGE problem with the lenses. I provid a copy of a current prescription. This was NOT a $75.00 pair of glasses - They are SO incorrect. I am too mad to write this review at the moment. I am sure they have gotten something right, just not mine. WOW! When wearing, one of my eyes looks three times bigger than the other.

I have some expensive frames that are my favorites, but had a new prescription. Got my glasses with my new prescription yesterday, and I love them. Great job! The only suggestion I have is related to the process/communication - hence my 4 stars. I sent my frames in only to learn later there was a measurement I needed that required me to be wearing my frames. I contacted Lensabl, and they said they were able to make the glasses without that measurement based on a different measurement I submitted - which was great - but they should have taken the "Information required" flag off of my account which would have prevented my slight frustration and need for me to reach out.

So I had frames from 5 years ago and the company, SuperDry has since stopped making frames for glasses. When my lenses cracked, I decided to get an eye exam. I was skeptical and looked at glassesUSA, EyeBuyDirect etc. And decided I love my frames too much to find a new pair, blind, on the internet, hoping they look good. The price was about the price of new frames and glasses, but I also need super high 1.74 index because of my prescription strength. It took a little while and my account still says "ready to ship" even though I have my glasses (purchased 8/9 received 8/30). They. Are. Beautiful! They actually sparkle, my frames had not so much as a piece of dust on them, and they just look and feel fabulous. I would absolutely say they're worth the price and may send my other frames in (my prescription sunglasses and my other frames for a backup pair). They were packaged well, came with a little cleaning kit, and a new collapsible case. Thanks lensabl! And thank you to Bose for partnering with them for their glasses. The reason I picked lensabl was because 1. I love my frames and 2. Bose partners with them and is reputable.

When my optometrist told me that I needed to go somewhere else to get my new glasses because of COVID-19, I was stunned. What am I going to do now? I needed an update on my prescriptions! Luckily, I researched online glasses online and found Lensabl. The price was appealing but I wasn't sure if I could trust buying lenses online. Since I had no choice, I gave it a try. I entered the prescription information that my optometrist gave me, paid for the replacement lenses, and then requested an envelope so that I could send my glasses to Lensabl. I have 8 pairs of glasses that I like but I sent my least favorite pair, just in case this went bad. I believe it took about 2 weeks to get them back but they are perfect. They even returned my original lenses (which I'm throwing away)! Lensabl is a great company and I will definitely use them again. Their customer service is top notch and they keep you in the loop throughout the entire process. Thank you!