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Lensabl

4.0

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From the business

Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.

Upgrade your vision today at lensabl.com


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Lensabl Reviews Summary

Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

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7,495 reviews

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Colorado
1 review
0 helpful votes
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Perfect
August 9, 2024

No other place can make lenses to fit my circus sunglasses! I'm so happy lensabl does!

Date of experience: July 30, 2024
Pennsylvania
1 review
0 helpful votes
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Love the Glasses
August 9, 2024

The experience was great and easy. When they say 7 days they mean it. I will definitely return for another experience.

Date of experience: July 30, 2024
Arkansas
1 review
0 helpful votes
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The frames were a twisted mess and I have taken the several places and no one can get them straightened out.

Date of experience: July 29, 2024
Illinois
1 review
0 helpful votes
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Thankyou
August 1, 2024
Updated review

Excellent service and fast respond, great company highly recommend

Date of experience: July 22, 2024

Thanks told good company
November 4, 2023
Previous review

Thanks told good company

Date of experience: November 4, 2023
California
1 review
0 helpful votes
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This is my sixth or so pair of lenses that I purchased from Lensabl. It's so easy to send in your frames and have them work their magic. So easy and inexpensive! Great bang for your buck!

Date of experience: July 21, 2024
Illinois
1 review
0 helpful votes
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Happy to see the Good is offering prescription sunglasses. I wish that they offered more styles though :)

Date of experience: July 21, 2024
California
1 review
0 helpful votes
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Good glasses
July 30, 2024

After initial order confirmation I received no communication regarding the requested shipping box for over a week so I didn't know whether it was in progress or not, but other than that it was satisfactory.

Date of experience: July 20, 2024
Wisconsin
3 reviews
0 helpful votes
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Great job!
July 30, 2024
Updated review

Overall was very easy to ship my frames, sit back, and wait for them to be fabricated and shipped back.

Date of experience: July 20, 2024

Love it so so much
July 2, 2024
Previous review

Love it so so much

Date of experience: June 22, 2024
Florida
1 review
0 helpful votes
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Supreme quality!
July 28, 2024
Updated review

Love the goodr option for prescription lenses this is my 2nd pair since Jan wanted a spare pair for work!

Date of experience: July 18, 2024

Easy simple purchase quality!
June 26, 2024
Previous review

Easy simple purchase quality! This is my second pair.

Date of experience: June 16, 2024
California
1 review
0 helpful votes
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I have gotten non stop compliments about my RX GoodR sunglasses! The process was so easy! Selected my sunglasses, input my RX, and in a few weeks I got my shades and they are so lightweight! I will definitely purchase again from GoodR and Lensable. Thank you!

Date of experience: July 18, 2024
New York
1 review
0 helpful votes
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Love them!
July 28, 2024
Updated review

The Internet interface is super easy to use and my new lenses are awesome.

Date of experience: July 18, 2024

Super easy to complete order on my phone
March 12, 2023
Previous review

Super easy to complete order on my phone.

Date of experience: March 12, 2023
Florida
1 review
0 helpful votes
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Perfection!
July 27, 2024

Could not ask for better service. Reusing the many frames I already own while my prescription changes often, is saving me a lot of money. Turn around is very quick.

Date of experience: July 17, 2024
Missouri
2 reviews
0 helpful votes
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It took a little longer to get my prescription sunglasses, but it was worth the wait. I love the color and the prescription is almost spot on.

Date of experience: July 17, 2024
Georgia
1 review
0 helpful votes
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Go for it!
July 27, 2024

The service was efficient and fast! My measurements are slightly off, the prescription is not as low as I would like in my lenses.

Date of experience: July 17, 2024
Texas
1 review
0 helpful votes
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A+++++++++++++
July 26, 2024

I just got both my orders back for some updated lenses and WOW! They are perfect.

You have a new customer for life! Easy process, great service and I can't say enough good things about my experience

A++++++++++++

Date of experience: July 16, 2024
Kentucky
1 review
0 helpful votes
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They're fine
July 26, 2024

The process was relatively easy, and the price was cheaper than a local shop, But, if you have lineless bifocals, I would opt for the local shop. My new glasses are fine, but I don't see out of them as well as with my other pair. Someone ordering single vision might have a better experience. Also, finding a place to have them fitted to my face is an issue I didn't consider.

Date of experience: July 16, 2024
Illinois
1 review
0 helpful votes
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I had a pair of Tiffany Frames with Transition lens. When I developed a scratch in one of the lenses, I was bummed. I received my frames with new lenses, and the new Transitions lenses respond the same way my previous ones did. It's very exciting to only have one pair of glasses for everything.

Date of experience: July 16, 2024
Louisiana
1 review
0 helpful votes
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Great all around.
July 25, 2024

This is a wonderful service. Super easy, reasonably priced and excellent results.

Date of experience: July 15, 2024
California
1 review
0 helpful votes
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Saved money
July 25, 2024

I saved significant money using to this service. They sent a confirmation when they got my frames.

Date of experience: July 15, 2024
California
1 review
0 helpful votes
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Very happy with my lenses!
July 25, 2024

Was very easy to order and I got the frames back fast. Also had someone follow up to make sure my prescription was correct.

Date of experience: July 15, 2024