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Lensabl

4.0

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From the business

Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.

Upgrade your vision today at lensabl.com


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Lensabl Reviews Summary

Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

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7,493 reviews

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Illinois
1 review
0 helpful votes
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October 23, 2024

………………………………………………………………………………………………………………………………..

Date of experience: October 13, 2024
California
1 review
0 helpful votes
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Love Lensabl
October 22, 2024
Updated review

I love how easy it is to order replacement lenses online! Fast service and you can track everything on the dashboard of your account. Only thing is this is my first pair that has an extreme glare especially at night and for somebody that needs glasses to drive it seems a little dangerous and not sure what happened

Date of experience: October 12, 2024

I love lensabl!
July 27, 2024
Previous review

I love lensabl! Easy and affordable

Date of experience: July 17, 2024
South Carolina
1 review
0 helpful votes
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Happy
October 22, 2024

Happy with the experience would purchase again……………………

Date of experience: October 11, 2024
Nebraska
1 review
0 helpful votes
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The Best Option for Mail-in Lenses
October 22, 2024

Following the replacement of the lens, my frames were delivered on time and in good condition. They returned spotless and delivered as planned.

Date of experience: October 10, 2024
New York
1 review
0 helpful votes
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BEST SERVICE EVER
October 22, 2024

Fast sending and delivery time, gave me my old lenses and a new protective case with lense cleaner and cloth. They tightened my glasses and they are so perfect with the new lenses I specifically asked for. I definitely would go through them again!

Date of experience: October 10, 2024
Oregon
1 review
0 helpful votes
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Took too long
October 22, 2024
Updated review

My lens order was elaborate, bifocal, transition lens, sunglass tint and mirror finish. This took 6 weeks. I think the lens turned out great but it took too long with little communication about why.

Date of experience: October 9, 2024

I'M JUST HOPING YUOU DON'T CHARGE ME TWICE, ON PAYPAL...
August 25, 2024
Previous review

I'M JUST HOPING YUOU DON'T CHARGE ME TWICE, ON PAYPAL AS I HAD TO GO GET NEW PRESCRIPTION

Date of experience: August 15, 2024
Colorado
1 review
0 helpful votes
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I ordered lenses in june (4 months ago).
They never arrived, it was unclear if I put the city name in wrong.
I kept asking about it and postal service was cryptic and said it was delivered.
I kept asking and Lensabl sent me another pair, 4 months later. I can finally see!

Date of experience: October 9, 2024
Kansas
1 review
0 helpful votes
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Seems good
October 22, 2024

Ordered new lenses, got them. Just started to wear them. So far, so good.

Date of experience: October 8, 2024
Georgia
1 review
1 helpful vote
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Excellent quality
October 18, 2024

Always excellent work when I order replacement lenses. I've just completed my third order with Lensabl and will order more lenses in future.

Date of experience: October 8, 2024
California
1 review
1 helpful vote
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N/a
October 18, 2024

I received my glasses just fine. No issues. Easy to order. Thanks

Date of experience: October 8, 2024
California
1 review
1 helpful vote
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Easy and efficient
October 18, 2024

What an easy to use and efficient service. I have a complicated prescription but Lensabl got it right there first time with minimal follow up questions. 10/10. I am grateful friends recommended me to you.

Date of experience: October 8, 2024
Rhode Island
1 review
1 helpful vote
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Excellent replacement lens option
October 18, 2024

When I placed my replacement lens order, I appreciated having the option of Lensabl sending me a shipping box. When my order was completed, my new lenses and frames arrived beautifully packaged in a new eyeglass case, along with a cleaning cloth and spray. Overall, an excellent experience and service. Thank you Lensabl!

Date of experience: October 8, 2024
New Jersey
1 review
1 helpful vote
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There was care behind it.
October 17, 2024

It was shipped quickly
Had good packaging
Overall 5/5 stars.

Date of experience: October 7, 2024
New York
1 review
1 helpful vote
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Efficient
October 17, 2024

I placed my order over the weekend and a couple of days later I received my order. I'm pretty happy. Thanks!

Date of experience: October 6, 2024
Indiana
0 reviews
1 helpful vote
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Vacation glasses
October 16, 2024

My husband and I are headed off to our honeymoon and a few years ago I lost my favorite pair of glasses so I was hoping to get a prescription pair for this trip. Ordering was incredibly easy and even tho there was a hiccup with the production I still received perfect sunnies and I cannot wait to wear them all the time

Date of experience: October 6, 2024
Missouri
0 reviews
1 helpful vote
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Lensabl is my happy place!
October 15, 2024

Lensabl offered me the services I needed when my prescription changed. I love my frames I had and really didn't have the money for new frames of the same designer. My local Optometrist was able to swap my lenses out but it would cost over $100 to do that. 😔 Lensabl were not only able to swap my lenses out at half the cost but also shipping was free and I received my glasses in a nice new case with cleaning solution provided! What a great deal! Thank you Lensabl!

Date of experience: October 5, 2024
Massachusetts
1 review
1 helpful vote
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I've ordered a few sets of lenses from Lensabl because of the cost and quality.

Date of experience: October 5, 2024
Maryland
1 review
0 helpful votes
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Great glasses
October 15, 2024

Great glasses really loved them and want to purchase a new pair soon

Date of experience: October 5, 2024
Spain
1 review
0 helpful votes
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Couldn't read with the new glass
October 13, 2024

I got the new lense about two weeks, I thought my eyes need to have time to get used with new lense but still can't read

Date of experience: October 3, 2024
Colorado
1 review
0 helpful votes
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Patience is a Virtue!
October 13, 2024
Updated review

So they get a five star from me because overall I'm completely satisfied with my purchases as this is my second purchase of the James Oro by Lensabl and the first purchase was perfect in my eyes, as far as James Oro by Lensabl part, but me having to try something new I added the anti-fog coating to the inner lens which I come to dislike when trying to dry wipe my glasses clean, It's difficult but you live you learn. Now to my second purchase the only issue as it took a very long time for me to receive my second pair of glasses and nobody reached out to me. I contacted Lensabl via email and got a fairly quick response saying it was a delay due to something, which would been no problem if they would have sent something to let me know but I'm patient and they did finally arrive and they Dope! For reference, m first purchase was July 29,2024 and I received them Aug. 10th 2024 the second purchase was on Aug. 16 and received them Sept. 21 2024… No deduction of stars because you can see when I received my first pair I loved them and bought a second pair 6 days later and both pair are Fly!

Date of experience: October 2, 2024

It was great they had little info on each different...
August 27, 2024
Previous review

It was great they had little info on each different option so you know what your buying no complaints

Date of experience: August 16, 2024