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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
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I love how easy it is to order replacement lenses online! Fast service and you can track everything on the dashboard of your account. Only thing is this is my first pair that has an extreme glare especially at night and for somebody that needs glasses to drive it seems a little dangerous and not sure what happened
Following the replacement of the lens, my frames were delivered on time and in good condition. They returned spotless and delivered as planned.
Fast sending and delivery time, gave me my old lenses and a new protective case with lense cleaner and cloth. They tightened my glasses and they are so perfect with the new lenses I specifically asked for. I definitely would go through them again!
My lens order was elaborate, bifocal, transition lens, sunglass tint and mirror finish. This took 6 weeks. I think the lens turned out great but it took too long with little communication about why.
I'M JUST HOPING YUOU DON'T CHARGE ME TWICE, ON PAYPAL AS I HAD TO GO GET NEW PRESCRIPTION
I ordered lenses in june (4 months ago).
They never arrived, it was unclear if I put the city name in wrong.
I kept asking about it and postal service was cryptic and said it was delivered.
I kept asking and Lensabl sent me another pair, 4 months later. I can finally see!
Always excellent work when I order replacement lenses. I've just completed my third order with Lensabl and will order more lenses in future.
What an easy to use and efficient service. I have a complicated prescription but Lensabl got it right there first time with minimal follow up questions. 10/10. I am grateful friends recommended me to you.
When I placed my replacement lens order, I appreciated having the option of Lensabl sending me a shipping box. When my order was completed, my new lenses and frames arrived beautifully packaged in a new eyeglass case, along with a cleaning cloth and spray. Overall, an excellent experience and service. Thank you Lensabl!
It was shipped quickly
Had good packaging
Overall 5/5 stars.
My husband and I are headed off to our honeymoon and a few years ago I lost my favorite pair of glasses so I was hoping to get a prescription pair for this trip. Ordering was incredibly easy and even tho there was a hiccup with the production I still received perfect sunnies and I cannot wait to wear them all the time
Lensabl offered me the services I needed when my prescription changed. I love my frames I had and really didn't have the money for new frames of the same designer. My local Optometrist was able to swap my lenses out but it would cost over $100 to do that. 😔 Lensabl were not only able to swap my lenses out at half the cost but also shipping was free and I received my glasses in a nice new case with cleaning solution provided! What a great deal! Thank you Lensabl!
I've ordered a few sets of lenses from Lensabl because of the cost and quality.
Great glasses really loved them and want to purchase a new pair soon
I got the new lense about two weeks, I thought my eyes need to have time to get used with new lense but still can't read
So they get a five star from me because overall I'm completely satisfied with my purchases as this is my second purchase of the James Oro by Lensabl and the first purchase was perfect in my eyes, as far as James Oro by Lensabl part, but me having to try something new I added the anti-fog coating to the inner lens which I come to dislike when trying to dry wipe my glasses clean, It's difficult but you live you learn. Now to my second purchase the only issue as it took a very long time for me to receive my second pair of glasses and nobody reached out to me. I contacted Lensabl via email and got a fairly quick response saying it was a delay due to something, which would been no problem if they would have sent something to let me know but I'm patient and they did finally arrive and they Dope! For reference, m first purchase was July 29,2024 and I received them Aug. 10th 2024 the second purchase was on Aug. 16 and received them Sept. 21 2024… No deduction of stars because you can see when I received my first pair I loved them and bought a second pair 6 days later and both pair are Fly!
It was great they had little info on each different option so you know what your buying no complaints
Answer: I was not so lucky and have had a horrible experience withLensabl. After two months I'm still waiting for progressive lenses that cost over $600 and Neither my frames nor the lenses I ordered are back to me. Next time I will use a local eyewear store.
Answer: They falsely boosted about putting new lenses in existing frames (in a very short turn around like a week) not the 8 months it's been
Answer: Once your frames arrive at our lab, assuming you've provided all required Rx information, lens production is 4-7 business days on average before shipping
Answer: I purchased some really awesome vintage glasses with octagonal black plastic frames made in France, probably from the late 1960s or early 1970s. I was so excited to have them made into sunglasses. I took them to my local optical shop and was told, "I hope you didn't spend much on these because you wasted your money. No one will touch frames this old, because the plastic is so brittle it will just shatter." I was so disappointed. I tossed them in a drawer and forgot about them for a few months. Then I saw an ad for Lensabl online. I contacted them and asked if they could work with vintage frames, and the answer was "No problem!" I was nervous to send the frames in but figured I didn't have anything to lose. I just received the glasses back in the mail today (two weeks from when I mailed them in), and they are incredible! The frames were cleaned and straightened, and the new lenses are perfect. I love them so much. Thanks, Lensabl!
Answer: They clearly don't have the infrastructure set up to be in this business where each frame is a customer order. In cases like they they are not staffed with customer services that can be actually helpful which only result in wrongly made glasses. They broke my glasses and are not trying to it at all. I posted review on here before and then it just disappeared for some reason, I'm not sure if they are paying people to get rid of negative reviews.
Answer: Transitions take an upwards of 30 seconds to Transition. The weather conditions can impact the Transition time. Brighter and warmer outside conditions= transitions faster.
Answer: I am having the same experience. Took my money, lost my frames and have done nothing on refund nor damages. I filed with BBB as well. Why are they still in business is a surprise to me?How many more consumers do they need to harm before they are fined and/or shut down?
Answer: All prices are in USD ($) but we do ship to Canada as well :)
Answer: Yes all of our lenses are guaranteed or we will re-make them if any issues once you receive them back. Thanks!

