Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Lensabl

Lensabl

4.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.

Upgrade your vision today at lensabl.com


+348
See all photos
How would you rate Lensabl?
grey stargrey stargrey stargrey stargrey star

Lensabl Reviews Summary

Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

7,474 reviews

We monitor reviews for authenticity

Guatemala
1 review
0 helpful votes
Follow Maria Jose J.
Unfollow Maria Jose J.
Share Review
Report Review

Almost perfect
November 5, 2024

Loving my lenses frames. They don't slip, which is usually my problem. However, the lenses have a slight brown tint which to be honest I'm not crazy about:S Almost a perfect product.

Date of experience: October 26, 2024
New York
1 review
0 helpful votes
Follow Miike T.
Unfollow Miike T.
Share Review
Report Review

Great Specs!
November 5, 2024

Easy to navigate site & choose my frames.
Easily uploaded my prescription for the lenses and had my glasses in a little over a week.

Date of experience: October 26, 2024
California
1 review
0 helpful votes
Follow NOREEN W.
Unfollow NOREEN W.
Share Review
Report Review

Everything I wanted
November 3, 2024

Fantastic! Most places will never replace just the lens, but Lensabl does. Many places won't add a Prism correction for only $10, but Lensabl did. Many labs aren't even able to create the perfect lenses, with a Prism correction, but Lensabl was able to. I will absolutely recommend Lensabl, I already have! And I will definitely be back……

Date of experience: October 24, 2024
Mexico
1 review
0 helpful votes
Follow Anne L.
Unfollow Anne L.
Share Review
Report Review

Great experience
November 3, 2024

Really easy website to navigate. Good follow up on customer service. Glasses look great!

Date of experience: October 23, 2024
New Jersey
1 review
0 helpful votes
Follow Akasha F.
Unfollow Akasha F.
Share Review
Report Review

Amazing Experience
November 2, 2024

For years I've been looking for a good place to replace my frames with my current prescription. Lensabl was a cheap, AND FAST service. They mailed out my glasses incredibly quick, and have a life long customer in me now. Highly recommend Lensabl.

Date of experience: October 23, 2024
Oregon
1 review
0 helpful votes
Follow Lindsay U.
Unfollow Lindsay U.
Share Review
Report Review

Perfect vision in tried & true frames
November 1, 2024

I love my new prescription in my old frames that fit perfect!

Date of experience: October 22, 2024
Michigan
1 review
0 helpful votes
Follow Scott C.
Unfollow Scott C.
Share Review
Report Review

Great service
November 1, 2024

I ordered progressive lenses for frames that I already owned. I appreciated the options that I had regarding types of lenses available and made a choice for upgraded progressives. I am extremely happy with the result. The lenses are made well and work perfectly. I was worried about using my phone/online tech to take measurements and determine the proper alignment of the lenses, but everything seems to have worked as promised. I am very happy with my new glasses and the excellent Lensabl service.

Date of experience: October 22, 2024
Illinois
1 review
0 helpful votes
Follow Michael Z.
Unfollow Michael Z.
Share Review
Report Review

Great selection of styles
November 1, 2024

Easy to choose a style and upload your prescription. Got my glasses in just a week or so.

Date of experience: October 22, 2024
Florida
1 review
0 helpful votes
Follow Patricia H.
Unfollow Patricia H.
Share Review
Report Review

Excellent
November 1, 2024

Excellent as usual
I love my glasses. Replaced broken pair and am very pleased.

Date of experience: October 21, 2024
North Carolina
1 review
0 helpful votes
Follow G B W.
Unfollow G B W.
Share Review
Report Review

Easy, Fast, and Inexpensive
October 26, 2024

Great service and a lot less expensive than getting new lenses for old frames from my ophthalmologist's office.

Date of experience: October 16, 2024
Illinois
1 review
0 helpful votes
Follow Paul R.
Unfollow Paul R.
Share Review
Report Review

Lensabl cut out the pesky middle man that is the modern optometrist and allowed me to turn cheap plastic frames that l purchased on Amazon into a work of art that my nose has the privilege of hanging.

Date of experience: October 16, 2024
California
1 review
0 helpful votes
Follow Maria D.
Unfollow Maria D.
Share Review
Report Review

Super easy
October 26, 2024

This is my 3rd pair with Lensabl each one of my glasses are progressive and happy to tell they're perfect!

Date of experience: October 16, 2024
New Hampshire
1 review
0 helpful votes
Follow Evelyn F.
Unfollow Evelyn F.
Share Review
Report Review

See below.
October 25, 2024

Excellent service, quick turnaround, love my new glasses!

Date of experience: October 15, 2024
California
1 review
0 helpful votes
Follow Valerie V.
Unfollow Valerie V.
Share Review
Report Review

Easy. Efficient. Good product.
October 25, 2024

Easy to order. Hot the box to send my glasses quickly. Got updates then boom! Glasses were here.

Date of experience: October 15, 2024
Nebraska
1 review
0 helpful votes
Follow Lita H.
Unfollow Lita H.
Share Review
Report Review

Great price that is one-half to one-third of the price quoted by the optometrist! The lenses seem good so far.

Date of experience: October 15, 2024
Florida
1 review
0 helpful votes
Follow Colin U.
Unfollow Colin U.
Share Review
Report Review

So easy. Best glasses. Best prices. What else is there to say?

Date of experience: October 14, 2024
Connecticut
1 review
0 helpful votes
Follow Ramin S.
Unfollow Ramin S.
Share Review
Report Review

Good service, attentive
October 24, 2024

Very easy to use, were great at following up with questions rather than just going ahead.

Date of experience: October 14, 2024
New Mexico
1 review
0 helpful votes
Follow Greg Q.
Unfollow Greg Q.
Share Review
Report Review

Still Not Right
October 24, 2024

Progressive sunglass lenses way off and the remake was equally off. I suspect the lens prescription simply won't work with the size/shape of the lens that fits the frame. Not sure where to go from here.

Date of experience: October 14, 2024
Arizona
1 review
0 helpful votes
Follow Ryan D.
Unfollow Ryan D.
Share Review
Report Review

Easy and quick
October 23, 2024

Lensabl must have turned their customer service around because they were great. Everything went smooth and fast.

Date of experience: October 13, 2024
Illinois
1 review
0 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

.
October 23, 2024

………………………………………………………………………………………………………………………………..

Date of experience: October 13, 2024