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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl Reviews Summary
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I have had trouble replacing lenses for really old glasses. These fit well and the prescription is fine.
Ordered new prescription sunglasses and they arrived in eight days. Workmanship was flawless.
Everything was easy to understand when placing my order. I was kept informed of the progress that was made along the way. My glasses arrived quickly and I'm impressed with the quality!
As a repeat customer, I remain impressed with the quality of the product and the individualized and prompt customer experience. Well Done!
I decided to try replacing the lens in frames I love, and I'm so glad I did! I have many other frames that I will be sending in for new lenses as well! Great work and they were returned in a beautiful new case with cleaning kit!
Was completely worth it. Am very happy with the work done on my frames the vision is perfect not any complaints at all well done lensabl well worth the time and money thanks
The lens color on my glasses is not what is shown on website. Took over 6 weeks to fill the order. Think I am done with Lensable
Tried this company for the first time after doing some quick online research. Uploaded prescription and selected lens to go into my flexion frames that I had an older prescription in that I never wore. So after mailing in my frames it took about 2-3 weeks to get my new lens back. Well first time trying on frames I couldnt read the text on the box through the reading portion of my lens. So I contacted via email and we tried again. This time it took about a week or so ti get glasses back. This time I could see! The lens replacement cost is about the same as my eye doctor but even though I bought my old frames from my eye doctor they would not add new lenses to the perfectly new used frame. So going this route saved me some money. Just be prepared to wait and be ready for a second send off.
I have frames that have been discontinued. Previously I had the prescription filled by Costa but since the frames have been discontinued, Costa will no longer fill it. That's where Lensabl comes in. I was very hesitant to use an online company. Prior to ordering I asked a lot of questions which were ALL quickly answered. I ordered my shades and could not be happier. Great company, great customer service and great price ($200 cheaper than Costa). I have another pair of Costa frames that I use for fishing that I'll be sending to Lensabl. Ya'll ROCK!
Awesome! My frames were too loose but I had to have them. I ordered grips while waiting for my glasses to arrive. Well I didnt need them. Lensabl requested a couple measurements to complete my order. When I tried them on they fit like a glove; no grips required. You all did an outstanding job. Thanks so much!
Awesome. Once again you came thru well. My glasses came out beautiful. Thank you
It took too long- order was in and you got paid on 8/2
Received the glasses 8/20
Not dark enough
Don't like the line of the bifocals
Right eye bifocal is not clear
Sent old frames in for lens replacement. The process was about two weeks but the glasses arrived with only one lens correctly made. The left lens was far out of prescription. I'll contact company and determine cause and resolution.
This is my first experience using an online eyeglass business to fill my prescription lens.
I am supremely pleased with the transaction.
The process from shipping my frames to completion of order was done in a timely matter.
Thank you Lensabi.
Looking forward to doing business with you in the near future.
Your business is highly recommended…
This is my second time using lensabl and I literally loveeeee you guys! You're so quick and efficient. I already told a few friends and I will continue to hype your company up! If only everything in life was this easy! Thank you!
Affordable from the start. Local eye glass center wanted over $500 for 2 lenses and Lensabl was 2/3 that price. Very happy sigh overall experience.
The good news is I finally received my frames with new lenses. The bad news is I sent the frames that were received at Lensabl on June 4. After many emails that I sent asking for a status update and being informed the delay was due to failure at the quality check and then me agreeing to remove the anti fog treatment I finally received the finished lens in my old frames on August 17. Yes that is 10.5 weeks. The new lenses appear to be fine but waiting 2 1/2 months when the expectation is the wait will be 1-2 weeks is horrible service. I will never use or recommend Lensabl again.
I have ordered several glasses at Lensable and they have always done well. It's the only place that I found that'll take my favorite frames and fill the prescription. This is where I'll be coming for all my glasses. Thanks guys
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members