LensablReviews 6,504

I ordered prescription lens replacement for my glasses. I took 1 1/2 months to get them back. After several time using the glasses, the screw hold one of the prescription lens fell out. I tried to put it back, but it would hold. I contact Lensabli and there customer service was total useless. I explained the problem twice, and they accused me a mishandling the glass that caused the problem. They wouldn't even look at the lens or listen to my problem. Terrible company. Never use them again.,

Extremely disappointed. After 2 months waiting I received junk for my 500$! I can't focus, can't read. They are giving me headaches and dizziness. Scammers!

Glasses took several weeks. Nothing special about the order. The glasses came and there is massive reflection (when I look through the lenses I see the reflection of what is behind me and a reflection of my eye. Glasses are unwearable. I think the coating was misapplied. One of the lenses is also on the verge of popping out--it is loose. Am waiting for a return label so I can send back and have these done correctly or a refund.

It was my first time ordering from this company but decided to take a chance. I have a pair of frames that I love and just needed to replace the lenses. I read what the process is online and went ahead and placed the order. The manufacturing of the lenses and the delivery I think was very quick and smooth. The frame was impeccably and professionally packaged in a beautiful case and box. They also included a cleaning kit. The lenses are perfect and I can see as well as the original. They did a very professional job. Thank you.

I bought from Lensabl a Bose Frame Tempo sunglasses and had the lenses changed to a prescription lenses. It took over a month to complete my order. When I received it, I was very much disappointed as the lenses did not fit properly to the sunglasses frame and are falling off the frame. I sent an email to Lensabl representative who is very helpful (named Jove) and asked if I can get a refund for the lenses. If you look at the picture below, the lenses on top are the original from Bose Frame Tempo sunglasses, and the bottom are the prescription lenses made by Lensabl. The inside notches in the picture are the ones that are supposed to keep the lenses in place. To be fair to Lensabl, this might be hard or challenging to make, but I see no reason why the glasses/prescription lenses should be sent to the customer with that poor quality workmanship.

Because Lenabl is the worst. It took over 2 months to get bifocals that would have taken a week or two at any local shop. When they screwed up the prescription even longer delay to fix. When I did get back the frames they failed to return the nice factory Bose case and charging cable. No refunds no matter how badly they screw up.