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Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you’re looking for the best prices on brand name contact lenses supported by hassle-free business practices. We’ve grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you’ll be glad you did!
The company has garnered a reputation for competitive pricing and a user-friendly ordering process, with many customers appreciating the wide selection of contact lenses and efficient customer service. Positive experiences often highlight prompt assistance in correcting orders and addressing prescription issues. However, concerns arise regarding hidden fees during checkout, shipping delays, and occasional inaccuracies in fulfilling prescriptions. While many customers express satisfaction with the overall service, the lack of transparency in pricing and the need for improved communication regarding order changes are common areas for improvement.
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Easy to order and good price! Contacts are packaged well and come with a case!
Don't understand reason for additional charges. Above lenses,
I love the convenience, but not every cost was listed right up front
Customer service is very attentive to customer needs no problems with the delivery
Fast delivery, easy transaction. This was a reorder for me.
I've tried ordering from different places before but Lens.com prices, service and delivery exceeds the rest! I highly recommend ordering from here and the reminders are also very helpful for re-order.
Ordered online submitted prescription and had my contacts delivered faster than I imagined. In my case delivery was less than a week from purchase which helped since I had lost the last contact I had
Easy. Thanks. The reason didn't fill this out to begin with is because you required 50 characters. I don't have to spend 50 characters in this review. That's a little annoying!
This is the 3rd time ordering from them. My 2nd order had 2 lenses out of the 24 that had little nicks it the edges of them. Unfortunately the first lens I pulled out had the same issue. My only hope is none of the next 21 I have left have that issue as well.
Great service, easy process from start to finish. Price is very reasonable
I can always easily reorder quickly online when I need more of my contacts. It is reliable, fast and easy to do.
Web site to order was easy to use it take much time to receive my contacts very happy with your service
I needed contacts for my daughter that were affordable and quick delivery. Customer service was great at correcting the mistake I made on her prescription. Delivery was fast and I received her contacts before the estimated delivery date. Thank you for helping a single mom household. I will definitely order again!
Gas perm lenses delivered quickly. I'll be back. Thank you.
My husband found himself out of contacts but didnt have time to make an appointment so I suggested a possible online order. We found lens.com and took a chance. Worked out great! I'm sure he'll be ordering again soon!
Easy to navigate the website. Good prices. Very fast processing and fast delivery.
Quick delivery and great prices! I will definitely be ordering from Lens.com again
Answer: I am in the same boat. I have not received my rebate and filled out all the paperwork correctly. My order was 9/16/2021. They have not offered any assistance to help. I have reached out multiple times. They over charge with processing fees and then with the offer of a rebate... which is not easy to follow the directions. Yout have to fill out rebate form which is not available for 30 days and has to be filled out 60 days from purchase. Then 4 months later they will not send the rebate with an the response is to wait it will come... I have been hearing for 2 months.
Answer: Apparently and unfortunately yes. Will not be using lens.com again as well due to this
Answer: Isabel, I'd be happy to answer that for you. Yes, the contacts are legit. We sale the same lenses that you would receive from the eye care profesisonal. If you need any assistance placing an order please contact us at 18005367266. Thank you, Helen Manager Lens.com.

