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From the business

Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you’re looking for the best prices on brand name contact lenses supported by hassle-free business practices. We’ve grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you’ll be glad you did!


lens.com
Louisiana, MO, United States
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Lens.com Reviews Summary

The company has garnered a reputation for competitive pricing and a user-friendly ordering process, with many customers appreciating the wide selection of contact lenses and efficient customer service. Positive experiences often highlight prompt assistance in correcting orders and addressing prescription issues. However, concerns arise regarding hidden fees during checkout, shipping delays, and occasional inaccuracies in fulfilling prescriptions. While many customers express satisfaction with the overall service, the lack of transparency in pricing and the need for improved communication regarding order changes are common areas for improvement.

This summary is generated by AI, based on text from customer reviews

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59,822 reviews

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Minnesota
1 review
0 helpful votes
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Quick turn around
May 3, 2025

Easy to order and good price! Contacts are packaged well and come with a case!

Date of experience: May 3, 2025
Virginia
1 review
0 helpful votes
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Lens
May 3, 2025

Don't understand reason for additional charges. Above lenses,

Date of experience: May 3, 2025
Oregon
1 review
0 helpful votes
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Review
May 3, 2025

My contacts were delivered fast and undamaged it was very nice

Date of experience: May 3, 2025
Pennsylvania
1 review
0 helpful votes
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I love the convenience, but not every cost was listed right up front

Date of experience: May 3, 2025
New York
1 review
0 helpful votes
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Contact lens
May 3, 2025

Customer service is very attentive to customer needs no problems with the delivery

Date of experience: May 3, 2025
Louisiana
1 review
0 helpful votes
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Easy Order
May 2, 2025

This was quick and easy. I received my contacts in a quick time.

Date of experience: May 2, 2025
Florida
1 review
0 helpful votes
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Fast contact delivery
May 1, 2025

Fast delivery, easy transaction. This was a reorder for me.

Date of experience: May 1, 2025
Pennsylvania
1 review
0 helpful votes
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I've tried ordering from different places before but Lens.com prices, service and delivery exceeds the rest! I highly recommend ordering from here and the reminders are also very helpful for re-order.

Date of experience: May 1, 2025
Florida
1 review
0 helpful votes
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Fast and eady
May 1, 2025

Ordered online submitted prescription and had my contacts delivered faster than I imagined. In my case delivery was less than a week from purchase which helped since I had lost the last contact I had

Date of experience: May 1, 2025
Kansas
1 review
0 helpful votes
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Good
May 1, 2025

Easy. Thanks. The reason didn't fill this out to begin with is because you required 50 characters. I don't have to spend 50 characters in this review. That's a little annoying!

Date of experience: April 30, 2025
Illinois
1 review
0 helpful votes
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Pretty good experience
April 30, 2025

This is the 3rd time ordering from them. My 2nd order had 2 lenses out of the 24 that had little nicks it the edges of them. Unfortunately the first lens I pulled out had the same issue. My only hope is none of the next 21 I have left have that issue as well.

Date of experience: April 30, 2025
Georgia
1 review
0 helpful votes
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Great service
April 30, 2025

Great service, easy process from start to finish. Price is very reasonable

Date of experience: April 30, 2025
Arizona
1 review
0 helpful votes
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Reliable and easy
April 30, 2025

I can always easily reorder quickly online when I need more of my contacts. It is reliable, fast and easy to do.

Date of experience: April 30, 2025
Arizona
1 review
0 helpful votes
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Wonderful experience
April 30, 2025

Web site to order was easy to use it take much time to receive my contacts very happy with your service

Date of experience: April 30, 2025
Texas
1 review
0 helpful votes
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Affordable and Fast Delivery!
April 30, 2025

I needed contacts for my daughter that were affordable and quick delivery. Customer service was great at correcting the mistake I made on her prescription. Delivery was fast and I received her contacts before the estimated delivery date. Thank you for helping a single mom household. I will definitely order again!

Date of experience: April 30, 2025
Pennsylvania
1 review
0 helpful votes
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Fast and quality
April 30, 2025

Gas perm lenses delivered quickly. I'll be back. Thank you.

Date of experience: April 30, 2025
Montana
1 review
0 helpful votes
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Fast shipping!
April 29, 2025

My husband found himself out of contacts but didnt have time to make an appointment so I suggested a possible online order. We found lens.com and took a chance. Worked out great! I'm sure he'll be ordering again soon!

Date of experience: April 29, 2025
North Carolina
1 review
0 helpful votes
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Pleasant experience
April 29, 2025

Easy to navigate the website. Good prices. Very fast processing and fast delivery.

Date of experience: April 28, 2025
Georgia
1 review
0 helpful votes
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Very quick delivery
April 28, 2025

Quick delivery and great prices! I will definitely be ordering from Lens.com again

Date of experience: April 28, 2025
Wisconsin
1 review
0 helpful votes
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Nice Lens
April 27, 2025

I like the lens but not the price It's way too expensive for these

Date of experience: April 27, 2025