Lens.comReviews 5,713

Got my contacts faster than expected and they are great!

I had to call several times to get the RMA number to return my contacts. The prescription was wrong and had to be corrected. I sent everything back that was enclosed in the box. When they sent my correct order of contacts lens they didn't enclose a new contact lens case.

Repeat customers should not pay high shipping.
There needs to be a discount for shipping.

Still waiting for rebate after 4 months! Don't believe it. Sent a chat today and no assistance provided

Great site fast and reliable! Would recommend too all

Fast and quick as always although you never ever give me my rebates.

The prescription verification was easygoing, and the delivery was quick.!

Lenses were delivered earlier than estimated date :)

Excellent service and very convenient. Highly recommended

I experienced failed attempts at processing and shipping my order which included many confusing and conflicting emails.

Getting the exact same lens for well below what our local provider charges! Thank you.

The problem I have is their rebate option which takes for over to get your rebate

It was an extremely easy process. The only surprise was it took a week to receive once it was shipped. I have not tried the contacts yet so I am putting a 5 star but not sure.
Thank you.

I bought a year supply of lense from this company. Half way through (going into my second box) the lenses started tearing around the edges after less than a week of wear. I figured they would stand behind them, but they are sticking to their 30 day guarantee. That's a little lame seeing as you are buying a year supply. How are you going to know what the lenses in the second box is going to be until 6 months in? Cooper Vision says they stand behind their lenses for one year, but that they could not verify where lens.com is buying their lenses. Grey market? Knock offs? Not sure why they would not be able to verify something like that.
Well, a little over a month and a lot of emails later... lens.com stepped up and sent me a Visa cash card to compensate for the defective lenses they sent me. I upped the "service" stars from 1 to 3. It was quite a hassle, but they ended up doing the right thing.

Very easy to shop with great customer service will use again

I had a Good experience and love the product, will buy again.

If your like me, you hate spending money on unnecessary things. For example, you call your normal vision provider to order more contacts and they tell you your prescription expired. Unfortunately for me they tried to make me pay 150$ out of pocket just for a new exam to renew my prescription. I said "there has to be a better way" well thanks to lens.com I received my contacts and only ended up paying $129 for the exam and the contacts. If you don't have a change in vision just go here because those other providers prices are tone deaf.

Great contact lenses at a very reasonable price. I will use them again for sure

Fast shipping. Received what I ordered. Will be ordering again.